“Stayed one night and it was nice, The New Manager deeply cares about his new position and the success of the hotel. Just make sure you ask for the Door codes and wi-fi so you dont get locked out of the resort. It’s quiet and you have three pool options”
“The Good, the Bad and the Ugly
Spent the day at the pools and spa so I can’t say anything about the rooms.
First the Ugly. The decor could use some updating. It kitschy 1980s and it makes the place feel dated and not so clean. The Bad - well I can’t really say anything bad about it. But the GOOD! I’ll save the best for last— the receptionists (both in the lobby and inside the spa) were very nice and dealt with a few logistical issues we encountered. At the spa Hiram the masseuse was great. His hands must have eyes because he knew exactly how to find the knots. Afterward we had lunch at the restaurant and while the food was okay the service was FIVE ⭐️ STAR!! Maddie was our server and I would recommend and return just for the outstanding and professional customer service that she brought to the table. She could give lessons on exemplary customer service and it’s this that really makes this place shine. Go there, it’s a fun day trip.”
“I planned a wedding at The Lautner Compound last weekend and it was a wonderful day! Tracy and her team were very efficient and on top on everything. They were present all day offering help and making sure things ran smoothly alongside my planning team. The venue is truly SO BEAUTIFUL with so many tiny perfect details. Thanks Tracy! :)”