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9AM - 5PM
9125 Imperial Hwy. A, Downey
Banks
9AM - 5PM
8860 Apollo Way #328, Downey
Banks
“Exceptional service. I had issues with my debit card, so I called the bank. They addressed and resolved it immediately. The staff has always been attentive and responsive.”
“I was waiting in line and there was only one teller opened. So I used the ATM machine outside the building. When I deposit money I like to go inside the bank but they were taking forever with the customer and there was still another customer ahead of me!!!”
“I had a very good experience at this branch! From everyone being very friendly to getting everything I needed done. Banc of California in Downey was able to help me out and get me going swiftly. Daniel Ramirez was very helpful and hard working when it came to locating some old documents I needed from pre existing accounts. I definitely recommmend this bank and this branch.”
“All associate very nice to me and other customers behind me. I just noticed all of them look happy and willing to help right away. I just want to say thank you so much for being nice to customers. Very satisfied with this bank services.”
“I just got off a call with Annette and she was absolutely wonderful! She was able to help me with some app issues that I’ve been struggling with for years— highly recommend contacting their support team for any help! Annette you’re the best!!”
“Branch manager Connie T. was an absolute delight to speak with. She thoroughly understood my needs and worked diligently to meet my business banking requirements. I've been a customer of this Chase branch since 2014 and have consistently received outstanding customer service from the bankers, who are both personable and professional. I have great love and appreciation for my Chase bank.
T. Love”
“Wanted to give Praise Report was wanting to purchase newer model vehicle for my Husband.Spoke with Kathy FSR rep gave her pay stubs,told us we were pre approved. I had inquired with AAA for there Auto Locater using there referral you get 500.00 credit towards your vehicle,went to Longo Toyota met with Fred Williams told him we were looking 2016 Toyota Tacoma SR5 he had one white with 35,000 miles.took Kathy the purchase order with our down Pymt,she was efficent with great customer service, and wanted to make sure I understand regarding down payment what I would pay in interest,she was thorough and we 100% Satisfied Members.Bonus was $200.cash back”
“I got three Car loans in the past few years and all of the staff was very attentive to my needs. They where very professional and knowledgeable and helped me and my family find the best rate. I recommend California Credit union we are happy customers and will continue to come for our financial needs. The staff is very welcoming.”
“This is the best bank I have ever used. Our parish and school banked with B of A for many years, but with the impersonal treatment we got there we gladly switched to Farmers and Merchants Bank. I am very happy with their service with my personal account and the availability of the staff for any banking needs. I also like that they watch our accounts professionally for any irregularities and notify us if they suspect anything is wrong. They are looking out for their customers!”
“I see a lot of negative comments I went into brach at 4 15 pm on fri today and 20 people in lineThe line went very fastThe teller was pleasant and helpful. I know it's nit their fault only 3 tellers now. But had a great experience. Thank you so much”
9AM - 5:30PM
8237 3rd St, Downey
Banks
“I have been at DFCU for over 10 years. They Have Been great. Today I can't get help! I tried to log in.. I went through the "forgot your password ordeal 2 times. They finally decide I am real. I had to put in my credentials. I ask the person to speak louder. They hung up!”
“I received great customer service from a teller named Richard this morning. He was very patient and helpful in handling a difficult situation with my bank account and made me feel at ease. Customer service like this makes an establishment that much better, and reliable.”
9AM - 1PM 2 - 5PM
11111 Brookshire Ave, Downey
Banks
“Moving from the valley, I was sure glad to find a CalCom branch near my new home, and Bianca from the Downey office has made it all the more convenient. She is very helpful, accommodating, and follows through. She responds to calls and emails quickly. I still feel the credit union feels here, unlike at some other credit unions that are now acting like commercial banks. Thank you CalCom!”
“Peter, our loan officer, was fantastic throughout through the house-buying process. He paved the way for us to become successful house owners right away by assisting us in preparing our finances and creating a plan that was easy to understand. We could see that he sincerely cared about our success with becoming a home owner. His patience with us was AMAZING! He responded with perfect timing, which significantly reduced the experience's stressful elements. Without a doubt, we'll return when we buy our next house.”
“I went with my grandparents to this bank, and KEVIN QUINTANILLA was very helpful and very kind with them. We don't have an appointment and he help them I was very happy because in this days is very difficult find people like him THANK YOU for you help. God bless you.”
“At the beginning of my loan application i had a very bad experience with Ana Fuentes which took my application and never called me back even after 3 attempts to contact her !! I had given financial partners 1 star only because 0 was not an option !! But then Alex Saldaña made it right and he met all my needs and helped me with what i was originally there to do !! Thanks Alex … and Ana please try to be a bit more curtious with customers and at least return the calls !!”
10AM - 5PM
8764 Firestone Blvd, Downey
Banks
“They have excellent customer service, they are very friendly and they help you until your order is resolved. The bankers are excellent workers, and they care about helping you.”
9AM - 5PM
8997 Apollo Way, Downey
Banks
“This is review is strictly for the chase branch on Apollo way in Downey. I've been dealing with chase customer service for 2 days getting the run around and I came into this branch and Maximo actually listened to the issue (which was weird and very rare) and got to the bottom of it and acted. Then Corina stepped in and finished helping. She got customer service and fraud department on the phone and firmly told them to get it fixed. Keep in mind every bank in this area is requiring appointments 10 days out and I did get turned away at another branch. I wish all experiences with banks were like the experience with Maximo and Corina. 10/10 customer service and I'll be doing my banking at this small branch from now on.”
“Today I went in and I had a last minute mini emergency came up that I didn't have much time but Alex was a lot of help fast and very informative...I really appreciate it being in and out fast”
“Clean office, I did not interact with anyone so I can not say if the customer service is good or not, I was not greeted by anybody or no one offered to help me. But, also I was in and out, I don't think I looked like I didn't know what I was doing.”
“The bank agent Debora is really effective and friendly. She is always willing to help and solve any questions or problems that may arise. Their customer service is exceptional, demonstrating a high level of professionalism and concern for the needs of customers. Without a doubt, it is a valuable asset for the bank and makes the banking experience much more pleasant and satisfying.”
Open 24 hours
9323 Firestone Blvd, Downey
Banks
“If it's your first time drive with precaution, the building is in a tricky intersection; making Parking a bit tricky but have no fear there is a lot of parking in the back.”
“I made an appointment, as soon as they opened the bank they treated me kindly, opening the account took a long time, but the attention they gave me from the bank manager and the account executive was cordial, kind and committed to answering all my concerns. I had, I see that there are negative qualifiers, but in my personal experience it was one of the best services I have received in banking entities, thank you very much.”
“This is actually the better branch! Want rude and dismissive? Try the branch in Norwalk Square! Boy! They share feel entitled there...I the board of directors for corporate or the owners of BofA live there.. They sure act like it...”
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“I don’t ever leave reviews but I had to after my experience here! I went to this location to seek assistance to set up my direct deposit. After getting that set up, Elizabeth also let me know that I was pre-approved for a list of things! One being something that I really needed. I ended up going through that process as well and Elizabeth had a great attitude and made me feel welcome. I will be coming to this branch for any future needs. Thank you, Elizabeth!”