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“I recieved 5 star customer service from personal banker Ms. Medina she went over and beyond to help me. I will definitely come back to this branch because of her professionalism... thank you”
“I recieved 5 star customer service from personal banker Ms. Medina she went over and beyond to help me. I will definitely come back to this branch because of her professionalism... thank you”
“Claudia was very helpful this morning! I hope I got her name right. From the moment I walked in, she smiled and welcomed me. Claudia assisted me with getting a new card and did more for me than what customer service has done. She answered my questions and explained things to me even if I didn't understand the first time just to clarify. Claudia gave me hope again for US Bank due to the experiences I have been having. She really provides great customer service and I will look for her if I need to go into the branch again. I also noticed that the other teller was very engaged with customers. Thank you!”
“Great service and location, but the hours are awkward. Wish it would be open at least an hour before or after work. People usually work from 8 to 5, so why open 10 to 5? Why not be open to 6-8, 11-1 and 5-7? Make yourself available if you plan to be of service to your customers, but I guess that makes too much sense! 😔
9:00 AM - 12:00 PM
10935 Firestone Blvd, Norwalk
Banks
“Called ahead of time to see if this location was open due to the pandemic as all banks are not open. They were open for banking. There customer service here is beyond excellent!!!! Plenty parking , all safety protocols are in place. Only down fall is if there is a line there is no shelter in case weather changes.”
“I go to this location for my bank needs for a retail brand for about a year. The overall service is really good. I just want to give a special spotlight to Aylin for her being assertive and always going above and beyond my expectations.”
9:00 AM - 12:00 PM
11732 Firestone Blvd, Norwalk
Banks
“Called ahead of time to see if this location was open due to the pandemic as all banks are not open. They were open for banking. There customer service here is beyond excellent!!!! Plenty parking , all safety protocols are in place. Only down fall is if there is a line there is no shelter in case weather changes.”
Open 24 hours
13905 Pioneer Blvd, Norwalk
Banks
“Just left Bank of America and I was very happy with my experience. Went to open up a checking/ savings account and was helped by Diana Navarro. She was very welcoming and had a lot of knowledge with everything that has to do with banking. I've gone to banks before where it felt like the agents would want to just hurry and get you out of there without giving you much information. But she was great to work with. I will definitely be coming back to bank with her in the near future.”
“I want to Thank Andres Caamal for taking care of us with excellent customer service, If your looking for 5 star customer service request Andres, You won’t be disappointed. Wells Fargo has a great man on their team.Thank you once again Andres! - Marilyn & Evan P”
Open 24 hours
11732 Firestone Blvd, Norwalk
Banks
“Called ahead of time to see if this location was open due to the pandemic as all banks are not open. They were open for banking. There customer service here is beyond excellent!!!! Plenty parking , all safety protocols are in place. Only down fall is if there is a line there is no shelter in case weather changes.”
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“Long-time member, the Loan Advisor worked with us to refinance a vehicle - when nobody else would! The Norwalk Branch has always provided friendly and efficient service. Not sure what the requirements are for membership nowadays, but take a look! Very pleased.”