“Vanessa was very knowledgeable about everything that we asked about. Our focus was the TVs and sound bars! You definitely need more employees like her. Even other employees looked to her for information. The thing we appreciated the most was her patience and consistent professionalism.”
“Came here Upset after getting lied to at Pico GameStop on Washington Blvd which used to be my Go To for everything but after that experience and the good knowledgeable unrushed experience I've gained here wish I remembered the Gentleman's and Young Lady's Name 1/9/24 8:34 PM They made up for it With their much appreciated Customer service 5⭐”
“Claudia's exceptional knowledge, unwavering helpfulness, and incredible patience made my recent warranty exchange process a breeze.
From the beginning to the end, Claudia exhibited a deep understanding of the issue at hand and worked diligently to ensure that the exchange process was smooth and seamless for me. Her willingness to go above and beyond to assist me did not go unnoticed and I am truly grateful for her dedication to customer satisfaction.”
“Guadalupe was very helpful and extremely patient to to try to resolve my issue. I had to come in numerous times and she was always very kind, professional and willing to help. Thank you!!”
Open 24 hours
11853 Downey Ave, Downey
Electronics
“I'll be honest, this 711 is one of the cleanest I've seen! I don't normally comment on 711 or stores but kudos to sunny making this spot pristine. Just seeing the place shine like this don't make me think twice to buy a hotdog, most of the 711 I been u kinda think twice buying food. But here it's really clean, and honestly I hope most 711 are like this.. salute to sunny. Great job!”
“As always, reliably open at all hours with a wide assortment of snacks, drinks and pharmacy items. This is the one place to go to for late-night or last-minute purchases.”
10AM - 8PM
12006 Lakewood Blvd Spc N100, Downey
Electronics
“We went in three different times to get this promotion. Switch over to Verizon with your Broken iphone Plus get Apple television. I've been seeing the commercial over and over only for this month ! We walked in and immediately David helped us. We left came back two more times. He made us his immediate priority. I really appreciate the information that he gave us. Turns out my best friend's son didn't end up getting it but now I think I'm gonna switch over. It's a good deal! For 90 bucks a month let's do this. If you go to this location, make sure you deal with David. He's the best. Five stars promotion of a lifetime #ObsessedWithAppleTelevision #ILoveApple#TradeYourBrokenPhone #PromotionOnlyThisMonth #ThanksDavid”
“I’m very satisfied with the customer experience I’ve received from this location. Specifically with Valente who was the one who helped me. He was professional, patient, and truly went above and beyond to get what me what I needed. He was very knowledgeable and if he didn’t know something the team there was able to help get the answer. I don’t normally leave reviews but this was deserved. Thanks Valente and team!”
Open 24 hours
13034 Downey Ave, Downey
Electronics
“The manager, mr. Robert was so helpful, patient and courteous in helping me find a solution to my problem about high security pin and transfer code. I have called 611 twice and went to a metro store at telegraph..but none was knowledgable & patient enough to help find a solution. So thankful i went to this store and found solution to my ptoblem.”
Open 24 hours
7371 Florence Ave, Downey
Electronics
“Very empty! It's peaceful to visit. Everything seems to be pretty clean and updated and staff seem to be pretty polite. I like buying the lottery tickets here. For some reason I have good luck with the scratchers. Good luck!”
“Due to a car accident last year, I was looking to have a dash cam installed in my new car. I found Sound Scapes and decided to stop by. John (the owner) was there and I explained that I was looking for a hard wired install and he offered to do it that day. Unfortunately I was unable to leave the car and had to return at a later date. He was very flexible with scheduling. The work done was great.
Fast forward to now. I had a sensor issue and the dealer tried to blame the hardwired dashcam. I took the car back and John showed and explained how it would not affect the sensor. He disconnected the camera on site so I could take it back to the dealership. Once the faulty sensor was replaced, I came back to have the hardwire swapped out with just a run to the USB in the center console just so I don't have to deal with the dealership excuses in the future.
In the end, the workmanship is fantastic. The pricing is great. To top it off, the customer service was amazing. Thank you John, I will definitely be back and recommend your shop to others.”