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“After 6 weeks of our Verizon internet being out and no updates ever provided, we decided to go to Spectrum. We are not only getting internet again, but the 3 year lock in price made the switch even easier. Verizon lost a 25 year customer. Verizon's lost is absolutely Spectrum's gain!!”
“I was a metro customer and they swapped me to T Mobile. Once I paid for the device metro refused to help me transfer my data. That's when I met Elvis at T mobile. Even though I didn't buy anything from him, he was happy to help me and answer all my questions. Thank you so much Elvis, you are amazing. Guys look for elvis if your looking to get new services with T Mobile”
“impeccable service! i highly recommend James to work with he will take care of you and is highly efficient and very thorough. He created an experience that was seamless and is so knowledgeable. 10/10 thank you so much James!”
“Christian Lopez and his manager were more than helpful, answered all my questions, and got me out the door with an amazing deal. I live about an hour away, and next time I need a new phone, I will be coming back to him. Nothing but great service!!! This is how getting a new phone should feel like.”
“Tony has helped my family and I several times with any questions we've had and is always extremely knowledgeable about plans, phones and finding the proper accessories for the phones as well. Always has a smile and very easy to talk to.”
“We've been happy customers of Giggle Fiber for years, but their customer service really impressed me when we started suddenly to have a weaker signal. The technician, Leo, came out and determined that the connections had been damaged by the elements and rodents, so he ran a new cable from the pole to the house. And then he agreed to run new cabling within the house to the modem, thereby allowing us to remove the outside cable that was an eyesore on a historical home. Leo spent a lot of time running that new cable, and did not charge us. Needless to say, we think Giggle Fiber has the best customer service of any internet provider out there. Thanks Leo!”
“Thank Jesus for the help. I needed to return two 5G devices and was supposed to call T-Mobile to process the return, but it had been many years and I no longer remembered the account number I used when I opened the 5G service. Jesus was very kind and helped me resolve the issue.
I like this T-Mobile store. About a month ago, I also came here to return another item, and another staff member helped me print a shipping label.
God bless.”
“Had an amazing experience here with Aldo and the other associates. They helped me switch over some lines and gave me an amazing deal. They were very patient and friendly with us and our issues. This is the best phone retail store I've ever been to. We switched from ATT to T-MOBILE and I am so much happier at the reception and cell service I am receiving. Top notch employees and service.”
“Today I traded in for a new phone here.The staff member Tony patently assaulted us since I had forgotten my password he helped me over and over again without any impatience I’m very grateful to him.”
“I have security cameras in both my home and rental properties, and the systems from SuperMatrix Communications Corp are incredibly easy to use and have exceeded my expectations. Robin was fantastic to work with—his knowledge and communication made the entire experience seamless. I truly appreciate the support and expertise. I would definitely recommend SuperMatrix to anyone looking for a reliable and user-friendly solution!”
“Carlos was super helpful with a new phone and line. Informative and gave great suggestions but wasn’t pushy when we decided what we wanted. Great customer service and made sure I was out of there in the timeframe I had.”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
10:00 AM - 7:00 PM
3699 E Foothill Blvd, Pasadena
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“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Whenever I come to this location I always get helped in a friendly manner , I was recently helped by Zachary and he helped me with my upgrade and helped set up my home internet and now I can finally cancel spectrum! He went above and beyond to take care of me”
“Diana was amazing ? with helping my husband and i with our New Phones & home internet services, he got IPhone and i got my Samsung Thank you again Diana see you in 12 months”
“Zach was the absolute best! He went more than above and beyond to help us. I will definitely recommend this specific location to people because of his excellent customer service 🙏”
“I took the time to write this review to acknowledge how great the customer service is at this location, especially from Kevin and Ana. They are both extremely knowledgeable and truly customer-service oriented. They do an incredible job and always make sure they understand exactly what you need.
What really stands out is that they remember customers even when you come back months later. I’ve been a T-Mobile customer for over 20 years, and I can honestly say that Kevin and Ana go above and beyond. I wish all customer service experiences were like this.
Congratulations to T-Mobile for having such outstanding team members.”
“Today I stop by to one of the T-mobile on Huntington Dr cross Rosemend Blvd. The person who helping me his name is Raul if I spell that right. I believe he is the store Manager. He is nice, friendly, polite and knowledgeable. Answer all my questions and concern. Big help. I really appreciated his great service in professional way. I give him a five star service. Thank you Raul.”
“Walked in today around noon for solutions on the issues that haven't been resolved from endless T mobile customer online chats or phone calls. All gentlemen in this store were nice, especially Jimmy and Ronald. They listened to the issue and guided me directions for better communication. I followed his guidance and was able to FINALLY settle everything! Thank you all for your kindness and generosities!”
“I was done dealing with Spectrum and all the rate hikes, I paid them a visit at the West Covina location to turn in my equipment. A young lady by the name of Leslie was helping me to cancel my account and she took the time to see the value of a long-term customer and make me a great offer to give them an additional opportunity to keep my Business. If there were more employees like her that see the value of a customer, we as customers would appreciate that organization a lot more. She is a true asset to your organization and should be recognized for her commitment to take the time to take care of customers like me thank you, Leslie”
“Manny helped big time. Long story short make sure you have insurance or you’ll have to go into great detail with whatever options are available to you and there’s not many. Thankfully Manny was super patient and helped me replace my phone explained all options available in detail. He even showed
me the accessories I would use daily with my new phone. Thanks a bunch Manny.”
“Came because my phone broke, expected to wait for hours but David helped right away and got me squared away. Scheduled my repair apt and even got me a monthly discount of 20$ on my monthly bill. Thank you again David!”
“Hi Robert, thanks a lot for helping to cancel the acc. Very friendly very effective very patient very professionally . You are the best ! Definitely later on any business , deserve u! Thanks a lot & Happy new year 2026! T mobile provide the best customer service & Robert is the best team member.”
“My husband and I went to the T-Mobile store on Lone Hill and Glendora and had a wonderful experience. Before stopping there, we visited another location, but they were too busy to really help us—even though they said they might be able to.
I’m so glad we decided to leave and try this store instead!
Scott, the manager, and Fernando, the mobile expert who assisted us, were both outstanding—professional, patient, and incredibly helpful. They took their time and made sure everything was handled smoothly.
We highly recommend this location!”
“My family has been using italk bb for ten years. The service is very good. If the remote control is broken, you can replace it for free. The monitoring is also good. The equipment does not cost anything and the service fee is only a few dollars a month. It is very cost-effective. I like this store very much.”
“The repair guy, he knows what he's doing. He did a great job fixing my phone's broken screen, and he doesn't take a day or two. He did it in 1 hour, on the same day! My phone looks new!”
“I'm have been so pleased with Netdragon Websoft Inc! The service, staff & overall experience has been just as satisfying as not having to be strong armed by the powers that be. Now if they could expand to the financial industry I can buck the rest of the system! Kudos to you Netdragon Websoft Inc...”
“Great customer service. When you go in, there is a kiosk to use upon checking in for assistance. I had no appointment however the customer service was prompt in helping me and very efficient in handling my request.”
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“T-mobile store No# 655E have very skilled and professional staffs and professionals people's skills and talents and they know all about Samsung galaxy S23 Ultra phones and accessories and the gentlemen Kaya is very patient and helpful and I ordered a Samsung galaxy watch classic 08 on October 22-2025 and it died and T-mobile was very nice to replace the watch ⌚️ and Kaya was able to assist with me and Angie was also patient with me and she is very beautiful woman and she makes T-mobile store No# 655E looks very sexy and I would buy more cellphone, watches and just to look at her beautiful eyes and her beautiful smile and these ladies and gentlemen are the best and forget the rest and I called Kaya and Angie to tell the customers if they buy Samsung galaxy Watch classic 8 they must use the original charging stations that comes with the Samsung Galaxy watch classic 8 and it's not compatible with other charging stations even if it's a Samsung original charging stations and it will destroy the Samsung Galaxy watch classic 8 and Samsung Support teams forgot to give the memo to T-mobile about the Samsung Galaxy watch classic 8 and the charging other charging stations will not work on others except the original ones!”