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“After 6 weeks of our Verizon internet being out and no updates ever provided, we decided to go to Spectrum. We are not only getting internet again, but the 3 year lock in price made the switch even easier. Verizon lost a 25 year customer. Verizon's lost is absolutely Spectrum's gain!!”
“Elvis is professional, efficient, and direct, perfect for time-poor, no-nonsense customers like myself who want to skip the sales fluff. His great sense of humour turned a boring mobile errand into a fun conversation, appreciate his straightforward friendly approach. Elvis is a massive asset to this store!”
“Christian Lopez and his manager were more than helpful, answered all my questions, and got me out the door with an amazing deal. I live about an hour away, and next time I need a new phone, I will be coming back to him. Nothing but great service!!! This is how getting a new phone should feel like.”
“impeccable service! i highly recommend James to work with he will take care of you and is highly efficient and very thorough. He created an experience that was seamless and is so knowledgeable. 10/10 thank you so much James!”
“Tristan at T-Mobile, it was wonderful, how he had the knowledge, and the patience to help me with my phone problem. I think 1 day he'll be a manager or maybe even running T-Mobile. He was very intelligent. Thank you.”
“Tony has helped my family and I several times with any questions we've had and is always extremely knowledgeable about plans, phones and finding the proper accessories for the phones as well. Always has a smile and very easy to talk to.”
“We've been happy customers of Giggle Fiber for years, but their customer service really impressed me when we started suddenly to have a weaker signal. The technician, Leo, came out and determined that the connections had been damaged by the elements and rodents, so he ran a new cable from the pole to the house. And then he agreed to run new cabling within the house to the modem, thereby allowing us to remove the outside cable that was an eyesore on a historical home. Leo spent a lot of time running that new cable, and did not charge us. Needless to say, we think Giggle Fiber has the best customer service of any internet provider out there. Thanks Leo!”
“Really did their best to help me.. Leo is very knowledgeable and patient.. had to redo the phone transfer more than once as my old iPhone had problem connecting to the WiFi.. finally I have a working phone”
“Today I traded in for a new phone here.The staff member Tony patently assaulted us since I had forgotten my password he helped me over and over again without any impatience I’m very grateful to him.”
“I have security cameras in both my home and rental properties, and the systems from SuperMatrix Communications Corp are incredibly easy to use and have exceeded my expectations. Robin was fantastic to work with—his knowledge and communication made the entire experience seamless. I truly appreciate the support and expertise. I would definitely recommend SuperMatrix to anyone looking for a reliable and user-friendly solution!”
“After three weeks of communication by phone with your service team, I finally had the opportunity to address my concerns with a person. After another phone conversation on Thursday I decided to schedule a meeting at the spectrum office. The matters were resolved within several minutes. I can only say that my issues were resolved professionally in a short period of time. Thank you 🙏”
“Thank you for the amazing experience. Paul was very knowledgeable and helpful. He went above and beyond to give me the best deal. I would definitely recommend this store.”
“Generous staff, went in on Wednesday to get T-Mobile Tuesday free grill tongs, Jose greeted me and gave me the last one in the store. I called the T-Mobile store near me and it was all gone, thanks for your generosity.”
10:00 AM - 8:00 PM
3699 E Foothill Blvd, Pasadena
Internet Service Providers
“This past Friday we had an amazing experience at this location. After reading most of the reviews, I was apprehensive to stop by. I'm glad I did not allow the negative comments to keep us away. It was time to upgrade three phones and did not want to encounter a hassle as in years past. If you want to be treated with respect & the utmost kindness, look for Jen to assist you. Jen went above and beyond the norm to get everything handled in one visit. Not only did she take her time to make sure we were happy with our transaction but she also was multitasking and assisting others while we waited. No one was left unattended. It was a busy day (Veterans' Day). Jen's personable demeanor and friendly smile is what made a difference, and I absolutely will be returning to this AT&T location. Look no further for outstanding customer service. Her name is Jen.”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
“I have been a T-Mobile subscriber for over 5 years, and I have nothing but good things to say about their service. I want to give a special shoutout to this particular branch in Hastings Ranch. The store is always clean, the staff is friendly, and the service is fast and efficient.
I would also like to give a special shoutout to Kevin, who helped us get a hotspot for my work and a new line for my daughter. His service was excellent, and we are very happy with our purchase. Highly recommend this location!”
“Zach was the absolute best! He went more than above and beyond to help us. I will definitely recommend this specific location to people because of his excellent customer service 🙏”
“Today I stop by to one of the T-mobile on Huntington Dr cross Rosemend Blvd. The person who helping me his name is Raul if I spell that right. I believe he is the store Manager. He is nice, friendly, polite and knowledgeable. Answer all my questions and concern. Big help. I really appreciated his great service in professional way. I give him a five star service. Thank you Raul.”
“The manager of this store Levon Great, he's helped me so many times and even solved a bunch of tricky problems for my friends. Other places I went to couldn't handle them at all. This guy is extremely polite, professional, and very helpful”
“I was done dealing with Spectrum and all the rate hikes, I paid them a visit at the West Covina location to turn in my equipment. A young lady by the name of Leslie was helping me to cancel my account and she took the time to see the value of a long-term customer and make me a great offer to give them an additional opportunity to keep my Business. If there were more employees like her that see the value of a customer, we as customers would appreciate that organization a lot more. She is a true asset to your organization and should be recognized for her commitment to take the time to take care of customers like me thank you, Leslie”
“Exceptional Customer Service! I want to give a huge shoutout to the store manager and the entire team at this T-Mobile location. I came in as a very upset and, admittedly, difficult customer because of ongoing issues that were completely corporate related and had nothing to do with the retail store.
Despite that, the manager was incredibly patient, professional, understanding, and went above and beyond to help me. The other associates were just as helpful and supportive throughout the entire experience. Instead of brushing me off or telling me to contact corporate, they genuinely took the time to listen, troubleshoot, and do everything they could to assist me.
Customer service like this deserves to be recognized. Thank you to the manager and the entire staff for handling a frustrated customer with kindness and professionalism and for going far beyond what was expected. You turned a very frustrating situation into a positive experience.”
“Hi Robert, thanks a lot for helping to cancel the acc. Very friendly very effective very patient very professionally . You are the best ! Definitely later on any business , deserve u! Thanks a lot & Happy new year 2026! T mobile provide the best customer service & Robert is the best team member.”
“My husband and I went to the T-Mobile store on Lone Hill and Glendora and had a wonderful experience. Before stopping there, we visited another location, but they were too busy to really help us—even though they said they might be able to.
I’m so glad we decided to leave and try this store instead!
Scott, the manager, and Fernando, the mobile expert who assisted us, were both outstanding—professional, patient, and incredibly helpful. They took their time and made sure everything was handled smoothly.
We highly recommend this location!”
“Came because my phone broke, expected to wait for hours but David helped right away and got me squared away. Scheduled my repair apt and even got me a monthly discount of 20$ on my monthly bill. Thank you again David!”
“My family has been using italk bb for ten years. The service is very good. If the remote control is broken, you can replace it for free. The monitoring is also good. The equipment does not cost anything and the service fee is only a few dollars a month. It is very cost-effective. I like this store very much.”
“The repair guy, he knows what he's doing. He did a great job fixing my phone's broken screen, and he doesn't take a day or two. He did it in 1 hour, on the same day! My phone looks new!”
“I'm have been so pleased with Netdragon Websoft Inc! The service, staff & overall experience has been just as satisfying as not having to be strong armed by the powers that be. Now if they could expand to the financial industry I can buck the rest of the system! Kudos to you Netdragon Websoft Inc...”
“Great customer service. When you go in, there is a kiosk to use upon checking in for assistance. I had no appointment however the customer service was prompt in helping me and very efficient in handling my request.”
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“Been coming to this store a few years now. Always seem to get this guy Noah. Hes hilarious. He explains everything well to us and gets us in and out pretty quick. Glad he’s part of the team.”