Genesis of Dublin Service Center in Dublin, CA, is a trusted destination for Genesis vehicle maintenance in the San Francisco East Bay. The center offers a range of services, including mechanical repairs, tire services, brake replacements, and scheduled maintenance, all performed by Genesis certified technicians using Genuine Genesis Parts. Customers praise the center for its excellent customer service, friendly and communicative staff, and professional work. Staff members are attentive, providing clear explanations and keeping customers informed throughout the repair process. Many reviewers highlight the staff's dedication, with staff like Ron being especially appreciated for their helpfulness and thoroughness. The center is known for investigating issues thoroughly rather than dismissing problems as normal, ensuring vehicles are well taken care of. Despite minor issues like difficulty finding a car, the overall experience is positive, with vehicles returned clean and ready to go. Genesis of Dublin Service Center consistently aims to keep Genesis vehicles running like new and provides a satisfying service experience.
Check Engine Light was fixed with transparent upfront disclosure. Wish the wait time was shorter.
February 2026
The service advisor. Charlie was really great. He explained to me the activities that needed to be done today and also those that are coming up in the future. Very happy with the service at Dublin Hyundai.
December 2025
BRIAN MCCALLUM was my service writer and he is great. He took time to understand my service issues and have them thoroughly looked at. This was the best service experience I’ve ever had at the dealership. Way to go Brian!