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9AM - 5PM
3884 San Pablo Dam Rd, El Sobrante
Banks
9AM - 5PM
1001 1st St, Benicia
Banks
“Thank you Tammy for your amazing customer service last week while assisting me, a non BMO customer, cash a check drawn from your bank. You were patient with me and the process. Even though, cashing a check is a fairly simple transaction, however, with all the safety precautions and protocols necessary to make it a successful transaction, it takes an experienced and professional bank employee to complete the tasks while being engaging and pleasant. Thank you.”
9AM - 5PM
6300 College Ave Suite 110, Oakland
Banks
“Excellent service. Friendly and knowledgeable staff I highly recommend this Credit Union the charges for credit are low and I was able to purchase my car through them with pre approved credit which made car dealerships compete for my business.”
9AM - 5PM
777 Tennent Ave, Pinole
Banks
“I go out of my way just to come to the branch in Pinole,CA. When you call the number listed online you get to speak to someone instead of a machine which is unheard of. Only downside is no matter how much money you have in your account whether it is $3,000-$3,000,000, for the first year you can only use $3000 on your card of it per day. So a home remodel you will have to be a check if over 3k.”
“This place can't get enough stars! I've banked here since I was 16. Let's just say I'm a long time customers. I appreciate the small town banks, they know your name and you are in and out. There's never a line and you feel welcomed. If you've been banking at the big branches, it's time for you to rethink it.”
“After reading reviews about this location and the one on Shattuck, I came here to open an account. Glad I did. Their employees are so helpful and nice!!! Particularly Amarita and Jessica. They walked me through the process of opening a business account. Amarita even researched something with me, which proved to be helpful because when I got home I wouldn’t have found the information on the website had I not seen it at her office.Chase is so much better than Bank of America. And apparently are the largest in America so we don’t have to worry about it going under like recent banks around here have.Super happy with my experience and glad I came here (which is further away) to open a new account.”
“I had a great experience getting my loan with Inova, but what made it difficult for me was not being able to set up my account for auto pay. I had contacted Robin who walked me through the whole process. I was very frustrated by the time I called and I appreciate Robin's professionalism and guidance in helping me.”
“Ayuda mucho a la comunidad latina Acepta itin, tiene muchos programas para restablecer el crédito de nosotros los inmigrantes, toda clase de servicios Refinanciar autos y casas , préstamos para negocios y personal Yo tengo más de 5 años con ellos”
“Still seems to be a fine bank, but I do almost everything online. Their recent offer of savings accounts was in fact what I wanted but kept forgetting. The transition when Bank of the West was acquired was a little rough, UI and API access was tricky The North Berkeley location is great, with the small parking lot, especially nice for disabled customers. When they were Bank of the West, I liked seeing the local merchants come in to bank, depositing cash and talking with the staff. The people were helpful, I hope they're still there. They don't send tons of paper or electronic marketing messages.”
“I've been banking with them for years my mom had this account since it was only for state workers then she put me and my sibling on and we've been here ever since my favorite person at the Berkeley branch is Taylor she's awesome funny and is always straight down for business I don't plan on leaving anytime soon”
10AM - 5:30PM
3300-A Klose Way, Richmond
Banks
“I can not say how much I have benefited from banking with Travis Credit Union. My credit has jumped over 80 points since working with Indira. She has been such a gem and supporter in my financial growth. I feel like she really cares.”
“I truly appreciate this branch for its Accessibility and best customer service. Under the leadership of Zehra Vahidy, customer services have been very smooth, and I always got help from her staffs. Specifically, Ms. Aminar Ammour has been very helpful in efficiently responding to transactions I requested over the phone or in person. Most recently, they recommended me to use one of their 'PAYROLL services' vendors for my new business, and they, too, have been excellent. I recommend Mechanic Bank and the services offered by this branch.”
“Today I had a meeting with Joanne Beltran Jefferson , Assistant Vice President, at this branch location. I was hugely impressed with her professionalism, attention to details, and assistance. Keep up the great work!”
“Daniel is very helpful! He’s professional and patient, since I’m an international student and sometimes couldn’t fully understand the language but he explained to me very clearly.”
10AM - 5:30PM
812 Southampton Rd, Benicia
Banks
“Razan is amazing! She was so patient with me and answered all my queries with a smile. Razan also gave me a good financial advice! I have been going to this branch for a year now and everyone has been helpful and friendly, even their security guards too.”
“My experience with Patelco Credit Union has been great so far. Alex Quebec of the Milpitas branch has been helpful and greets you with a smile with an accommodating and assuring demeanor.”
10AM - 5PM
2101 University Ave, Berkeley
Banks
“Honestly this is more of a retroactive review. This restaurant closed down years ago and I've been kicking myself for not patronizing it more often. The food was excellent and the service amazing. Sadly I've not been able to find another restaurant with great value and quality. Like Tikka Corner.”
9AM - 4PM
200 Chevron Way, Richmond
Banks
“I have been a member for 40 years and one thing has remained constant, the high standards of Member Service. Every Bank can take your deposit or cash a check but, when it really counts, does your Bank go to bat for you? the Credit Union has been there for our family, from getting a first car loan for our children, getting a Home Equity Line of Credit so we can pay for Childrens College, there for them again when they want to buy their first home, a the list goes on. Banking is and should be about relationships, the Credit Union nurtures this philosophy and Jennifer Gardella and her Staff are the BEST at what they do.”
“I have been a member of AVCU for 20 years. The employees are always pleasant and helpful. Because this credit union is small everyone knows my name. It's like family.”
“Four stars but ONLY and I mean ONLY because the two guys working there when I walked in seemed cool and were "just following policy". I am a relatively new resident of Pt. Richmond. No Wells Fargo nearby, so went here to see if it was a good place to transfer all my family (and my business) WF accounts for convenience purposes (because I now live only about 5 minutes from this location in Pt. Richmond). After waiting in a short line, the teller (a nice professional guy) asked "Can I help you?" I said that my now adult daughter has a US Savings bond (now "matured") for one hundred dollars, and would it be OK for her to come in and cash it out? The teller asked another teller if that was OK, and the other teller said they could only do that "for current customers only". Fair enough and no hard feelings, so I left. BUT: Whoever is running that branch and making the rules really really has it backwards. Anyone who walks into the door is a potential customer- even if not on that day- and should walk out thinking "this place is great-I will be back and tell everyone I know to go here!!!". Even if the guy walking in the door just wants to break a ten dollar bill. He can be told "Hey if you ever want to open an account here, here's some information, and I will take good care of you!!" etc. But the policy of this branch is: Until and unless you are a customer here, don't bother to ask us for anything even though it costs us nothing and- by the way- we actually aren't all that interested whether you ever become a customer here in the future. SO: I transferred my WF Accounts to another bank in Marin.”
“Thank you for answering the bank phone with a welcoming tone . I thank Erica ,the manager of the bank for listening to my concerns and help guide me in the right direction to get my concerns answered. Thank you again ! MeLissa”
Open 24 hours
1530 Fitzgerald Dr, Pinole
Banks
“I met with Jade today to open a business account and has the most pleasant and chill interaction with her. She walked me through everything I needed, was very thorough and was very patient with me. She has a great sense of humor and I left in a better mood when all was done. Bank of America, hang onto her. She's a gem!”
“Excellent service. I came in very frustrated and upset after a different branch told me I had to call in to get my problem solved and then when I called in, they said I had to go to an actual bank. So I go up to the teller here and explain my problem. He didn't seem to know how to help and I was all ready to be dismissed and I needed to call in, but instead he asked someone else who told me a banker had to deal with it. Giao worked with me for nearly two hours trying to get my account figured out and was perfectly professional and very friendly. It ended up not being a solvable thing but Giao gave it his all, worked with the branch manager and helped me find a decent solution. Thank you Giao, thank you Brij and thank you to the teller I spoke to initially who I forgot to get the name of. 11/10, would recommend.”
“I came into this branch today to deal with some recent fraudulent activities. Tommy was very professional, competent and understanding. He handled all my needs with patience and kindness, and I left feeling satisfied and secure.. Randy is also a pleasure to be assisted by. He is always super pleasant, accommodating and kind hearted.”
“If you yearn for a bank that still knows you by name and gives everyone the old fashion attention you used to get at a bank, this is the bank for you! Chris Hall Local business person and 35 year resident of Kensington”
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“very friendly clerk, grade branch manager. They helped me when I went to the bank one minute before they close. That was a greatexcellent customer service. They listen to my request carefully and helped me in the The best way that they could. Thank you so much for your customer service.”