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“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“Vickie is an angel. Even though the line was so long that she was still serving people well after the doors officially closed (we were the very last to be served at 3:30pm), she took the time to advise us on how to mail our packages for the least amount of money, saving us a whole lot. Kind and patient even when she was working past closing time on a weekend.”
“Awesome; there was only one person ahead of me in line. I didn't even wait five minutes, and I just handed my mail to the clerk; she was so nice. Not waiting in line for a long period of time was fantastic because I was in a rush to get back home. There was a community wide garage sale in the compound where I live, and I wanted to touch base with some of my neighbors. I purchased some DVDs from the neighbor who lives across from me. I simply like to have the disk just in case some of the movies aren't shown through AT&T ever again.”
“Always fast and efficient. Just don't be that jerk who shows up 5 min before closing with an armful of packages. No lines in the middle of the day. They're occasionally understaffed but that's not their fault. USPS is such a valuable service!”
“Thank you, Sonia, for helping me out with passport services! There was a misunderstanding on the scheduled time, but she was able to help me and I'm very grateful for her kindness.”
“I had an amazing experience at the post office thanks to Erica.
She was incredibly kind, patient, and helpful truly going above and beyond.
I’ve never received such excellent service before. Erica made everything easy and pleasant, and her positive attitude really stood out.
She’s a true example of outstanding customer service.
Thank you, Erica!
God bless you!”
“I feel lucky to have a post office that’s close by. It’s never too busy and the staff are pretty nice. Sure there could be one grumpy worker every once in awhile but who doesn’t have a bad day. I go often to mail boxes and most of the time it’s a solid experience. I always feel confident my mail and boxes are delivered on time which isn’t the case at some postal offices.”
“The lady working the counter on Saturday was very kind and patient about explaining each step and I was out of there much faster than I expected. I really appreciated how well she kept things rolling!”
“There is one post office in Vallejo that I really like. The service is quick and the staff is friendly and helpful. Occasionally, there are no small envelopes for packages, but it's not a major issue.”
“Great location with great hours never busy and staff always friendly and welcoming. They will help you with anything and they are opened on Saturday until 2:30pm with a huge lobby plenty of shipping supples and counters to wrap or write something.”
“This is my favorite USPS now! I went there to get a package shipped out to New York. Margarita helped me get the most convenient option, she was patient and walked me through every step of the way. She answered all my questions and helped me out through the entire process. I have never got this level of high customer service at USPS!”
“Very helpful if not exactly prompt. I waited 25 minutes in addition to my scheduled time. But once we got started I got my passport process underway and was able to get my wife's photo taken as well.”
“Went there around noon. No lines, quick and efficient service by “Top Dog”- thats what it said on his name badge. I was pleasantly surprised considering what I had heard about long lines and rude behavior at the Post office.”
“I had an appointment for my passport today and An employee named Erica was just fabulous! She was so pleasant and helpful to each customer. Very thorough and timely! Strong recommend!”
“Miss Q give me the best customer service by giving me the best information that works the best for my needs also the communication was awesome she helps me get my passport thank you so much Miss Q!”
“Until I lived elsewhere for a short time, I never thought about how much I rely on the excellent customer service provided by the women at my local post office. Put your feelings for the USPS aside and consider how well they help people, against all odds. Their equipment is not the best, the facilities are small, and yet people of all ages and backgrounds go there because they know they will be treated with respect and all of their questions will get answered. They are not in a rush, so if you need ultra fast service go elsewhere. But if you visit you will get excellent service so consistently that you will become their fan. That's why I decided to write this review.”
“Our business has dealt with this Post Office for years and they are always helpful. I once dropped off a box that should have gone to UPS and Alvin spent a long time searching for it. Dawn is always cheerful and ready to assist. Our delivery person, Louise, is the most hardworking and often goes above and beyond to deliver our mail.”
“The main post office been going here since 1970 building still the same back in the day use to be a one way street love coming here customer service is good faces change over the years but the service great ?”
2 - 5PM 9AM - 1PM
104 Washington Ave, Richmond
Post Offices
“This location is staffed by a single person, so please be mindful if you have to wait while the mail worker takes a break, as required by law, because it is the humane thing to do. Or, time your visit. If anyone is disgruntled, please contact the national USPS number since the staffing decisions come from the federal level. Whatever you do, please be kind, as everyone strives to do the best they can.”
“Really no issues at all. Despite being a small location, hidden amongst the buzz of Durant Street, the service was good and quick and to the point. Will come back!”
10AM - 5PM
4180 Lakeside Dr, San Pablo
Post Offices
“Even though this is a small post office, it is often busy. Today I had a package that was delivered but before being delivered there was a mix up with my address. I received a notification saying they needed to verify my address. I called the post office (had to call repeatedly until someone picked up, they do get busy). I had the pleasure of speaking with a man named Aric, I believe, and he was able to track my package with its tracking code and saw the driver still had it, called him and luckily he was still in the area, so he came back to deliver it to me and verified my address with my ID. Saved me tons of time! Thank you so much! Both Aric and the delivery driver were very nice and professional.”
“Not sure why this place has bad reviews. As far as US Post Office's go -- this is one of the best. I have a small business and I drop packages here at least three times a week and they are always beyond friendly. I'm a big fan.”
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“I have been remiss not writing this review. This is my local PO, and they rock the system with competence and patience! Just the best of USPS. Thank you for your hard work, and helping the public more than we realize.”