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9:30AM - 7PM
312 E 2nd Ave, Escondido
Mobile Phone Accessories
“My experience at Tech Defense was outstanding!! I was having problems charging my phone and Oktay cleaned my iphone's charging port and even put a new screen protector on all within the span of 10 minutes. He even charged my phone for a few minutes which was very considerate and greatly appreciated! Tech Defense’s friendly staff and fast service made for a wonderful experience!!!”
“Was in a bind with my Google Pixel 6 experiencing battery swelling making the right side of my phone screen separate from the casing. Showed up at 9 am on a Monday morning. Sy took one look at my phone & said that is definitely battery swelling causing that.
Gave me a quote, had a new battery in stock and said the tech would be in shortly. They were able to put me at the top of the list as their other repairs were waiting on other things. They had me out of there just before 10:30 with the new battery and seal installed. I didn't have to miss time at work as I need my phone for remote authentication. I would definitely recommend and/or use them again.”
“Please go see Victoria and Brittney at the Cricket store off of Felicia in Escondido! They both were extremely professionally and very knowledgeable about all the devices and plans! They both just saved me a boat load of money and I would definitely recommend them to all my friends and family, for all their telecommunication needs!
~Zoe (Happy Customer)”
“We were very fortunate to have Kenya fix my phone. What happened was my phone got locked by a software update that somehow went array. She was so patient to figure it out and was extremely affordable. Not only that I couldn't remember the Gmail account or password.”
“Rey was amazing! He was super personable and knew exactly what he was talking about. He got me the best deal on a new phone, which is really great because I was planning on going with an older phone to save money. He helped me to choose the best phone for me, and I ended up with the new one. Im so satisfied! Give him a raise!”
“Victoria is amazing broke my phone but she found a phone perfect for me and did a awesome job getting my phone and email set up thank you definitely great customer service”
“been coming here for a while jackie has always been so helpful and attentive. recently got a tablet for my daughter. it has been perfect. I highly recommend this location. A lot of phone locations i been to in the past have me walking out because they try to sale in a type a way that is not at all comfortable making you feel like you are another person in their store $$ .... jackie listens and just has a great way of understanding what i like giving me guidance to what is right for me.
The plan i have includes disney plus! my daughter LOVES!”
“I have been having connection troubles with my device for several weeks now. In the beginning I was helped and I felt good about trying to get help. Lately I keep having the same issues and coming in but now I feel like I'm being a bother or that's how I'm made to feel. I like this store and was appreciative of the help I was getting. My problem has gone away on its own although it comes back every ow and then.”
“My phone died and I was unable to get an Uber. I attempted to buy a charger at the nearby target but it was the wrong one. The staff allowed me to make a call to get a ride home even though they were busy with customers. That was very nice of them and I appreciate this store staff very much. Thank You and I highly recommend going to Verizon.”
“I went there in hopes to have a situation solved and I was honestly shocked how well attended I was when it was my turn I believe his name was Johnathan (I’m sorry if I got it wrong) super nice person answered all my questions and helped me set up my line ! He helped me out as fast as possible and got me walking out with a smile! Will be coming here for the future to switch out my phone when the time comes thanks again !”
“I been coming here off and last past few years I been getting good service even today I good help with service that I asked for. No prob what do ever but everyone is different.”
10AM - 7:30PM
245 W Washington Ave, Escondido
Mobile Phone Accessories
“Alma and Angeles were fantastic, very patient to help me work through the nightmare of moving a phone number from another carrier to Cricket. They handled another unruly customer professionally (he didn't seem to understand a cell phone needed to be charged in order to work, good luck with modern technology sir!). Their patience was amazing and I definitely recommend this location!”
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“Great place. Cracked my phone in July and went to another phone repair shop in Escondido. For a new phone screen and screen protector it cost almost $200. In January the phone screen started coming loose and last week I dropped my phone the whole screen came off and my screen turned green. Came to this repair place and they offered to fix it and add on a new screen protector for just $170. I also told them what happened and they explained that the other repair place didn’t fix it properly and thoroughly, that’s what caused the phone screen to come loose. They offered a 6 month warranty (the other place offered 60 days) Good and honest work!!”