Metro by T-Mobile offers excellent customer service, with staff members such as Stephanie, Odalis, and Laura going above and beyond to assist customers. Reviewers have praised the staff's patience, kindness, and ability to quickly resolve issues, whether it's setting up new phones or troubleshooting existing ones. The store's team is knowledgeable about the company's promotional deals and can provide detailed explanations to help customers understand their options. Customers have expressed their appreciation for the staff's dedication, even staying past closing hours to ensure a smooth experience.
I had a great experience at this store! I bought a phone as a gift for my friend, and the staff were incredibly helpful throughout the process. They gave me a great deal and made everything easy. This is one of the best places I’ve been for buying a phone. Highly recommend!
June 2026
Hello, just wanted to say a BIG thank you to Mohammed. Fantastic service and knowledge. I will be his customer from now on. I've been with Metro for over 16 years and happy to have Mohammed as my Metro contact. Thanks again Mohammed!
January 2026
Mohammed helped me out a LOT yesterday. I needed a new phone but didn't want to spend too much. He came through for me big time. I'm very happy with the outcome. Nice music, too! ;)
