Metro by T-Mobile offers excellent customer service, with staff members such as Stephanie, Odalis, and Laura going above and beyond to assist customers. Reviewers have praised the staff's patience, kindness, and ability to quickly resolve issues, whether it's setting up new phones or troubleshooting existing ones. The store's team is knowledgeable about the company's promotional deals and can provide detailed explanations to help customers understand their options. Customers have expressed their appreciation for the staff's dedication, even staying past closing hours to ensure a smooth experience.
Mohammed helped me out a LOT yesterday. I needed a new phone but didn't want to spend too much. He came through for me big time. I'm very happy with the outcome. Nice music, too! ;)
November 2025
I had a great experience at this Metro by T-Mobile store! The staff was friendly, patient, and really took the time to help me choose the right phone and plan. They explained everything clearly and didn’t pressure me into anything I didn’t need. I walked out feeling confident with my new phone. Highly recommend this... read full comment
November 2025
Always a pleasure shopping here. They never disappoint.
