“I would like to recognize Josue and Eduardo, the store manager, for their exceptional customer service. They truly went above and beyond to help me install a new battery in my car.
The installation turned out to be more difficult than expected because of a loose screw and connection issues, but they were determined to find a solution. They worked patiently and professionally until everything was properly installed and functioning.
What impressed me most was their willingness to help despite the extremely hot weather. They spent a considerable amount of time outside in the sun assisting me, and I honestly felt bad seeing them work so hard in the heat. Nevertheless, they remained friendly, positive, and committed to getting the job done right.
Their dedication, professionalism, and genuine care for customers are the reason people continue to shop at O’Reilly Auto Parts. Josue and Eduardo turned what could have been a stressful experience into a positive one, and I am very grateful for their help. Thank you both for your outstanding service!”
“We were not able to have our battery refurbished but John at Hybrid Battery Swap was helpful in informing us of the actual problem with our car. He didn't charge us and was very accommodating. I will definitely use this company in the future. Honesty is the best policy.”
“Owner Frank was very helpful and honored battery exchange within warranty without receipt. Batteries are reasonably price and great service. Installed new battery for $10. I will definitely continue doing business with AMP power co.”
“We were traveling to Tahoe and had car trouble. We stopped at their store and they were very nice and helpful. We needed a camshaft sensor. They had the part, and lent us a socket wrench and a step stool (because it's a Ram truck, and it's tall). I was going to put it in and then another nice young man named Jose that happened to be another customer said he would do it for us. It didn't take long at all. He was very nice and it was like 100 degrees outside. We tried to pay him for his help, but he wouldn't take it.
What could have ended our trip turned out to be such a relief!”