Quick Lane at Ford Lincoln Fairfield provides professional, friendly, and fast service. Customers describe amazing, epic, and wonderful experiences with great customer service and support. The staff is noted for being cordial, personable, and straightforward with no games. The service process includes keeping customers informed the entire time via text messages. Many reviews highlight receiving a video showing the technician working on the car, which is described as cool and an example of customer excellence. The dealership also provides Lyft rides for customers when their vehicle is being serviced. Reviews mention the experience as a breeze and praise the attention to detail and creative financing. The business earns recommendations for making things happen faster than expected and for providing an amazing car service appointment, with several customers stating they are customers for life.
Had an appointment, still had to wait well over an hour
January 2024
Professional workProfessional in my Explorer, cordial, friendly and fast service. The video they took showing me how they performed their work on my car earned 5 stars. They kept me informed the entire time by text messages. Thank you Jesus Herrera.
September 2023
Julio from Ford Fairfield definitely made this car buying experience a breeze without any pain. If you're looking for your next vehicle I recommend paying Julio a visit, you won't regret it.