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“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“I got to my appointment early and was greeted and helped right away. I wanted to see if I could trade in my old watches and iPad as well as reduce my monthly bill. Kevin and Derek both worked with me and let me know my options for the trade in but most importantly they got my bill reduced by $47!! I was so happy. 10-10 recommend”
“Absolutely the best service my wife and I have ever received at a telecommunications shop (maybe even anywhere). Jin was professional, knowledgeable, and helpful. He knew exactly what we wanted to get done and was able to resolve everything in way less time than we anticipated. He took care of everything and made the switch back to ATT so easy.
Highly recommend this store and specifically Jin!!”
“Even though technology has a way of sometimes making things difficult or inefficient, the gentleman at the store were so kind in helping me. Ben did a great job in getting me through all the changes I needed implemented. Thank you so much!”
“I came in as a walk-in to try and transfer from AT&T to Verizon. Ines greeted me right away, and assisted me. The whole time she was super nice, and talked me through all my options while trying to save me money. I got a new phone with a lot of accessories as well. Overall, the experience here was quick, efficient and super helpful. I am so happy I switched to Verizon. Thank you Ines and everyone at this Verizon location!”
“Fantastic service! Brought my phone in to have the data port repaired. They had it ready and working again like new within 2 hours, and for a very reasonable price. Definitely will keep this place in mind for any future tech repair needs!”
“We had a great experience at the Verizon Irvine location and we were greeted very professionally by Nate. He handled everything for us and definitely went way beyond standard customer service. We were transferring our phones from another carrier and Nate completed the process, including setting up the equipment needed for our streaming services. He was very knowledgeable and answered all of our questions. We left knowing we had made the right choice switching to Verizon and a special thank you to Nate!”
“I'm very satisfied and pleased to have AT&T for my internet service, and cell phone service! NO other companies have made the impossible happen! Thank you, Pamela G.”
“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”
“Denise was great! She helped me get everything set up, her customer service skills are great and she made the process very smooth. I would highly recommend her for any of your cell phone service needs. Thank you Denise!”
“Incredibly helpful staff and a fantastic selection of products! I got my new phone set up in no time, and they took the time to answer all my questions. Definitely my go-to place for all things tech!”
“Natalie was great. Ended up having a problem and calling the store to try to fix it. The other guy that works there picked up and then put me on hold. I literally drove to the store while on hold, saw him just talking to people, and had Natalie help me instead. When I’d come in earlier she had gotten through like 3 customers and me before he’d finished one.
Try to go when it isn’t busy.”
“Sophia was incredibly helpful and knowledgeable- she made the whole process a very smooth and easy transition and really looked out for us and what we needed. Super appreciative of her efforts, expertise, and kindness”
“Leah made my experience at the Rancho Santa Margarita AT&T store outstanding. She was upbeat, sharp, and really knew her stuff. She helped me pick the perfect phone for my teenager and offered multiple money-saving options I wouldn't have known about.
Leah is the one to see - highly recommend.”
“I brought an old iPhone to them a iPhone 7. It wasn’t charging and the screen was cracked. They were very helpful and had it back to me the next day. Working just great at a great price.”
“The store manger and staff each has outstanding customer relations skills. I also observed staff with other customers and they all did GREAT! The manger, Hector, was exceptional!!!”
“The customer service at this AT&T store was truly incredible. I want to personally thank all the representatives and everyone there, especially Melissa, Sheran , and Nay.
For several days, I was dealing with a major issue with my network and data, and they were there supporting me every step of the way. They were patient, professional, kind, and genuinely committed to helping me resolve the problem.
Melissa, Sheran, Nay, and the entire team made a difficult situation much easier, and I truly appreciate their outstanding service. Highly recommended.”
“Hello, my name is Mahin Amir fatty geron. I am a customer of the AT&T over 35 years, and many times when I have any problem I walk in AT&T at alessivi, I really deeply appreciate this gentleman lately, I gave him hard time, I take his time. He's patiently professionally, helping me solve the problem. What is your name, sir Taylor Mr. Taylor? Since last 2 weeks, I have many problem with different fun and he's really, really very patient.He has a customer service skilled”
10:00 AM - 7:00 PM
520 Spectrum Center Dr, Irvine
Mobile Phone Accessories
“I young lady helped me with my data transfer and was the best service I’ve received from this store.
I don’t remember her name but she wore black framed glasses and a black hijab, thank you for your help !”
“Spent a day and a half trying to transfer my phone to a new account. The second day my phone quite sending and receiving calls.
I took it over to the T-Moble store in Rancho Santa Margarita the technician had it working like new in a few minutes. VERY relieved after spending hours on phone trying to get it to work.”
“Bought the iphone case with lens cover. Great customer service and warranty. Love the product design and lens protection.
I also got the airpods carrying case. The magnetics are strong, and manual clamp is a great design to prevent the airpods from falling out.”
“I had the good fortune of having Neemonnie help me this morning. She’s incredible - kind, efficient, knowledgeable, professional and compassionate all at once. I needed help accessing some bills and sorting out some information, and she went above and beyond in making sure I got the documents, received all necessary information, and understood all the details. If every workplace had someone like Neemonnie, the world would be a better place. She definitely deserves a raise and promotion!! For real!! Thank you, Neemonnie, for being a rockstar!”
“We had a great experience at this AT&T store. Vanessa was very helpful with finding a new phone and trading in an old one, and she even helped us find a cheaper plan. Appreciate all the help!”
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“Morgan helped me twice, over 2 days in a row, and he helped me manage our plan with transferring phone numbers between phones and to select the best case for my new phone. The manager was very supportive as well through the entire process. Highly recommend this team and the store!!”