Verizon in Irvine, CA, is a trusted retail location known for friendly and knowledgeable staff. Customers appreciate the staff’s patience, clear explanations, and ability to resolve issues quickly. Representatives like Julian, Richard Holmes, Yasir, Evan, Briana, Rasam, and Breanna are praised for their professionalism, kindness, and expertise. They assist with a range of needs including upgrading phones, porting numbers, and choosing plans. While most reviews highlight excellent service and support, some mention occasional glitches or subpar tech support. Overall, the store aims to connect customers with the right technology in a trustworthy and fun way, making each visit a positive experience. The team’s dedication and helpful attitude make Verizon a highly recommended choice for wireless needs in Irvine.
Tina was amazing, she walked me through our account savings. Her manager Iliana helped us set up our phones as well.
May 2026
Nate was courteous and knowledgeable. He was patient with us. Conor was great and patient also.
April 2026
This location offers one of the best customer service experiences I’ve ever had. The team was professional and efficient, and Nate was incredibly patient and helpful throughout the entire process. Thank you, Nate—you’re amazing!
