Verizon in Irvine, CA, is a trusted retail location known for friendly and knowledgeable staff. Customers appreciate the staff’s patience, clear explanations, and ability to resolve issues quickly. Representatives like Julian, Richard Holmes, Yasir, Evan, Briana, Rasam, and Breanna are praised for their professionalism, kindness, and expertise. They assist with a range of needs including upgrading phones, porting numbers, and choosing plans. While most reviews highlight excellent service and support, some mention occasional glitches or subpar tech support. Overall, the store aims to connect customers with the right technology in a trustworthy and fun way, making each visit a positive experience. The team’s dedication and helpful attitude make Verizon a highly recommended choice for wireless needs in Irvine.
Bardia was such a great representative, he was humble patient and kind. I was so impressed on how he handled an angry customer. He was humble and patient even though the customer was rude and disrespectful to him. He also helped me with my problem and went over and beyond to assist me
THIS STORE ROCKS☺️
March 2026
Pleasure to make the upgrade with. Good information on choices of replacement phone. Efficiently made transfer of data and settings to the new phone.
February 2026
Dan was efficient and easy to work with - would highly recommend him and the store.
