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“This review is long overdue. I’m a frequent customer at this store, usually stopping in weekly to mail shipments, use the print services, or see the notary. Saaed is always incredibly helpful and friendly. He’s excellent at multitasking, and his work ethic truly stands out. For years, I assumed he was the owner—only recently did I learn he’s an employee. As a small business owner myself, I truly appreciate and admire the level of dedication he brings to his work.”
“I'm so grateful for the staff at this location where I've been fingerprinted, have made volume copies, and use for mailings regularly. For every service, the staff are professional, kind, and expedient. They often go the extra step to provide excellent service. The communication on emailed projects is clear and effective. Sometimes it is busy, but the staff works hard to take care of everyone. It makes me happy to do business there.”
8:30AM - 6:30PM
204 2nd Ave, San Mateo
Mailbox Centers
“The store employees at 204 E 2nd Avenue in San Mateo are so friendly and helpful. I especially love dealing with Sadegh. I am so happy when I see him at the front desk.”
“I have used this specific location for the past 3 years for shipping, Amazon returns, notary etc.
They are always efficient, prompt, and unfailing courteous! I highly recommend this UPS Store!!”
8:30AM - 6:30PM
1180 San Carlos Ave, San Carlos
Mailbox Centers
“I needed some printing services and Maribel went above and beyond! Total rockstar and was super patient and helpful in helping me print everything I needed! Will definitely be back!”
8:30AM - 6:30PM
50 Woodside Plz, Redwood City
Mailbox Centers
“The representative helping me was patient, polite, and extremely helpful. Kayla knew exactly what was needed and how to smoothly process my orders. Her positivity and professionalism will put this location at the top of my list for UPS related transactions.”
“I visited this place during a weekday before lunchtime. I found parking easily and it was free. I was here to ship an Amazon return. I had a QR code and Charlie printed out the labels for my two returns.
One thing that I appreciate about Charlie is that they acknowledged me as I came in and let me know that they would be with me in a few moments. I did notice that they were finishing up an another task, but it’s always nice just to hear the communication from the staff member.
Charlie helped my experience go by quick and easy and provided a receipt for me for my reference.”
“I was just helped by Jay, who has great customer service skills and was very quick, accommodating and helpful, while at the same time greeting every other customer that walked in. They seemed very busy and the store was about to close, so it’s even more impressive.”
“You can drop off USPS, UPS, FedEx, and DHL here. No running around to multiple stores with your returns! What's even better, though, is that the manager knew that if I wanted to return a piece of clothing to a European store, he had to complete triplicate forms for customs. At another provider, they were just going to let me drop it off. Highly recommend Post 'N More -- it's under new ownership, so they're waiting to get their LiveScan approved, a very lengthy process through the gov't for them.”
“I've gone to this location for years and have always been greeted warmly. Parking is easy. I mostly just drop off packaged returns from online orders that are ready to go. The location is convenient if you have to go to USPS as well.”
“Great service every time! The staff is super helpful and friendly, and they make returns shipping easy and stress-free. Love their smiles! I have never had a single bad experience. This location has a-lot of parking which is a plus. 100% Recommend”
“I stopped in for passport-like photos shortly before close (international drivers license). Frank and team were quick, took a shot that worked, and I was in and out - easy! They were courteous and attentive to the several customers in the shop. Where they went the extra mile: helping me get digital photos for a family member printed. Two digital sets were sent to them, neither perfect (shadows etc). Frank edited and was able to produce a print that was noticeably better than what we sent. No up charge, just solid service. Everyone who works there is pleasant and helpful. Thank you, Frank and team! Highly recommend!”
“Always above and beyond the call of duty!
I live nearby and have been using the shop for years.
Always friendly, fast, highly professional.
And recently they helped me save $2000+ on an international shipment, which involved repackaging a giant box into three smaller boxes, all done quickly by on premises.
Highly recommended!”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“The staff was amazing and very friendly. I went for a live scan and it was done in less than 10 minutes. Other places I have been too took a at least 20+ minutes.
High recommend this place”
“I had a last minute notary today and called 5 places. No one could accommodate me. I saw the low score reviews for this location in redwood shores and called as a last resort. The gentleman that answered was very friendly and I spent maybe 14min from the time arrived until I left. The notary was really nice and patient with me. I had a great experience and I won’t hesitate coming here next time.”
“The staff are always very nice and super efficient. I've never had to be in there for more than a couple of minutes before I have been helped and can go about the rest of my day.”
8:30AM - 6:30PM
423 Broadway, Millbrae
Mailbox Centers
“Had a bunch of Amazon returns and there were 3 people ahead of me with the same. The guy was super friendly, welcomed each person, and was efficient in getting everything scanned. Great experience!”
8:30AM - 6:30PM
325 Sharon Park Dr, Menlo Park
Mailbox Centers
“Amazing and seamless experience in what was bound for failure. I had a very sensitive couple of packages to be sent to me, however it was delayed a day or two (by the shipper, not UPS) and I had to go out of town. So unless I arranged for something, my sensitive packages would be sitting outside my door for over a week.
I switched the package to a UPS store delivery for a fee, hoping they could hold the sensitive packages.
Unfortunately, UPS only holds them for a few of days before, sending it back to the shipper.
Anthony at the UPS store looked at my packages and arrange for them to be held for an extra five days. He had to go outside the system to do this, but in the end I was able to pick up the packages safe and sound.
Anthony even recognized my name during the pick up as he was the one who held the packages for me originally, and I got to thank him in person for delivering my sensitive packages, safe and sound. I should mention that he was a super friendly guy, not only to me, but to all the customers in front of me while I was waiting in line. He did small favors of them, helping them label and pack things, when he didn’t have to, and didn’t sweat the small stuff. A lot of shipping places don’t have this level of personalized service and are strict about the rules to the point that it negatively affects customer service.
I would recommend this UPS store and Anthony to anyone with sensitive packages, and will be using the store and requesting him for my packing and shipping needs.”
8:30AM - 6:30PM
699 Lewelling Blvd Ste 146, San Leandro
Mailbox Centers
“Every time I go to a place like a mailing office, I expect to receive poor service/not follow their own policies and have learned to kinda live with it, however, the staff from this location are a pleasant surprise, every single time I’ve been to this office, it’s been a fast, effective, and kind service. That being said, 6 out of the 7 times I’ve gone there, Rania is the staff member who I spoke to, keep up the good work!”
8:30AM - 6:30PM
1025 Alameda de las Pulgas, Belmont
Mailbox Centers
“We had an amazing experience where the manager found a way to complete a large and complicated printing job, quicker than promised and with superb quality. I highly recommend the service that the staff and manager provide here.”
8:30AM - 6:30PM
570 El Camino Real #150, Redwood City
Mailbox Centers
“Ana and Yaritza..THANK YOU
Came in with complicated SPA that needed notarization, then sent halfway accross the world..Had no idea how to proceed, Ana was so patient and knowledgeable in explaining how to go about it..(Above and beyond Ana)
All the while Yaritza the other staff had to deal with the busy monday customers too..
Spent 2 hours in the store spent $500, Seeing the importance and the sensitivity of my documents, Ana never let up till she was sure i had my documents in order.
Not only did you bring in mula for the business you've gained a loyal customer...THANK YOU.”
8:30AM - 6:30PM
405 El Camino Real, Menlo Park
Mailbox Centers
“Have had good experiences with this place before. Yesterday however, the man at the desk said that my preprinted label was good for the postage but the box needed to be sealed with tape that he could sell me a roll for about $10. I went to a nearby shop and they had the kindness to seal the box with the tape most people in a shop/home have. UPS in NY always put a strip of tape as a courtesy.”
“Excellent customer service. I've had a business box here for years. I received a large number of big boxes and the employee not only loaded them on a dolly but made pick up as convenient as possible.”
8:30AM - 6:30PM
63 Bovet Rd, San Mateo
Mailbox Centers
“We arrived to get a notary signature. We were the only ones. Quickly, 5 other customers arrived. Hana was by herself. We had an issue with our names. She politely asked other customers to wait 5 min. As she helped solve our issue, she took care of the others as well. None of the other customers griped. Thanks to them as well”
8:30AM - 6:30PM
2625 Middlefield Rd, Palo Alto
Mailbox Centers
“I've had a great experience with this store. Jay was very supportive of taking time to explaining me on shipping charges and packaging needed to ship my returns. I would definitely come back to this location. Keep up the good service.”
“The great customer services, the time the employees take to explain the stores policy, mailing and delivery options and most of all the company never losing, miss placing or no damaged merchandise”
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“I had a great experience shipping things today. Despite a busy crowd, things flowed smoothly as Nikki worked multiple registers at the counter for maximum efficiency; she zipped through all the slightly complicated things I needed and I was in and out before I knew it. I saw a few other competent team members working notary and fingerprint services too, with similar skill and efficiency. Excellent service, thank you!”