Victra, a Verizon Authorized Retailer in Fullerton, CA, is known for its helpful and friendly service. Customers appreciate the knowledgeable staff, including staff members like Moises and Victor, who work hard to solve problems and provide positive experiences. The store offers a wide range of wireless devices such as phones, tablets, wearables, and accessories, along with device protection. Many reviews highlight the staff's professionalism, patience, and dedication to customer satisfaction, often going above and beyond to fix issues and recommend the best solutions. Customers also value the store’s ability to assist with trade-ins and plans, making it a trusted place for those needing help with their devices. Overall, Victra is recognized for its trustworthy, fun, and profitable approach to connecting technology to life, leaving customers loyal and satisfied with their service.
Omar was professional and organized. Great service!
June 2024
Went in because I had a problem with an iPad that I caused by messing with too many changes. Silvano was really patient in trying to solve my problem, but I had really messed things up. So he offered me a promo that I feel like suited my situation perfectly. No hard sell and spent time explaining everything to me clearly.
April 2024
Went to this store on two separate occasions with two problems. The fellows there are very helpful and worked on my problem(s) until solved. This is the place to go if you need help.