“I really appreciate how nice the Enterprise associates were for both my pickup and drop off and I really love that they are now open on Sunday! That will surely have me coming back when I need a rental! D”
“Their customer service is truly exceptional and deserving of recognition. I came here with little expectation due to a very unpleasant experience at another branch (1325 W Redondo Beach Blvd, Gardena, CA 90247) beforehand, feeling greatly disappointed with Enterprise. However, thanks to the friendly service of Eduardo Paredes, I pleasantly rented a car and regained faith in Enterprise. And the vehicle was very well-maintained, clean, and there was no smell of smoke at all. If any of my family or friends ever find themselves in need of a rental car due to an accident or travel, I will definitely recommend this branch.”
“West Side Rent-a-Car is the best car rental business in LA. Great pricing, well maintained vehicles, and outstanding customer service. I highly recommend them to all. Thank you Radu!”
“Despite making a last-minute reservation, there was space in the car, and the fee structure was easy to understand, so I was able to use the service with peace of mind.
Not only was the car in good condition, but the staff was also very kind.
Being able to make inquiries and make reservations through LINE was very helpful, and most importantly, being able to communicate in Japanese was reassuring.
During my one-week stay in Torrance, I had some free time the day before I left, so I went around Santa Monica and the city, and then used it as a means of transportation to the airport on the day I returned.
Store staff will take you from a store near the airport to the airport terminal.
I used Uber to get around during my stay, but it costs about $35 to $50 just to get between West Hollywood and Torrance, and about $35 from the airport to Torrance, so depending on the time of day, distance traveled, and frequency, you may have to use Uber or rent a car. I think it's good to use it in combination with.
I would like to use it again on my next visit.
Despite our last minute reservation, there were cars available and the cost structure was easy to understand and reliable.
The staff was friendly and helpful, not to mention the condition of the car.
I used Uber for transportation during my stay, but it costs about $35-$50 just to travel between West Hollywood and Torrance, and about $35 between the airport and Torrance, so it is best to use a combination of Ubet and rental car depending on the time of day, distance traveled, and frequency.
I would use it again on my next visit.”
“I’ve been renting from Hertz for a long time and I’ve unfortunately had a lot of bad experiences renting from Hertz. However, my most recent experience made me feel like a valued customer and respected human being. Lynda went above and beyond to help me. She was courteous, friendly and despite the stress of dealing with other customers before she got to me, on my pickup and return, she maintained a warm smile, pleasant demeanor and overall positive energy. If I could only ever be helped by Lynda, I would no doubt have a guaranteed return to Hertz. My previous experiences have put a damper on my loyalty but I will at least try to return to this location if the need arises. Thank you, Lynda for making this a great experience and for providing exemplary customer service. You’re the best and I hope Hertz knows that!”
“I have had 0 issues renting from here. They workers were extremely helpful and broke everything down for me to make sure I understood everything. The car was ready and cleaned when I arrived”
“The only place I'll take my vehicle. Honesty. One word that's synonymous with mechanics. That's hard to find in a mechanic but not here. Honesty is what will keep bringing me back. Andrew thank you very much for your amazing customer service and assistance.”