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9AM - 6:30PM
2140 North Hollywood Way, Burbank
Post Offices
“When ever I went here to ship a package ? I would make the line, not super long but there's a line. One day I was in the line and one of the workers was asking if anyone had a QR code and I did and he told me that I didn't had to wait in the line, that I can do it myself on the self help machines. He showed me how to use it and now every time I go I just scan my QR code and the label prints out I Put it on my package and all done.”
“I’ve visited many USPS locations, but this branch has some of the most welcoming and kind employees I’ve met.
It can get busy in the afternoon, and there are usually two staff members working, so a little patience goes a long way. They are always friendly and helpful, even when I have many questions.
I truly appreciate their consistently great service!”
10AM - 5PM
1001 Gayley Ave Ste 105, Los Angeles
Post Offices
“Excellent Service at Westwood USPS
I am absolutely amazed by the service at the United States Postal Service in Westwood. Every single letter I send from this location reaches its recipient without any issues. In the past, my mail would often get lost when sent from other branches, but here everything works flawlessly!
The staff are wonderful — always friendly, knowledgeable, and ready to answer any questions. They work quickly and accurately, and they know exactly when to suggest additional services. Everything here is just perfect. Thank you!”
“Terminal Annex was the central mail processing facility for Los Angeles from 1940 to 1989.
The Mission Revival and Spanish Colonial Revival building, which was designed by Gilbert Stanley Underwood, was added to the National Register of Historic Places in 1985.
It was built to process all incoming and outgoing mail in Los Angeles. Underwood sought to keep the building's design in keeping with Union Station. The lobby includes 12 WPA murals painted by Boris Deutsch during 1941 to 1944.”
10AM - 5:30PM
11304 Chandler Boulevard, North Hollywood
Post Offices
“Overall, this USPS location provides a solid and dependable experience. The staff are generally courteous, helpful, and knowledgeable, and transactions are handled efficiently once you reach the counter.
Wait times can vary during busier periods, which is fairly typical for a post office, but the service itself has been professional and straightforward. The location is functional, reasonably organized, and convenient for routine mailing, shipping, and postal needs.
A good option for anyone looking for reliable in-person postal service.”
“Ms. Kong is one of most helpful USPS officials I have ever encountered. She is patient, kind, and accommodating. She gave me the most affordable and efficient options for my recent mail devileries. Bless her heart!”
“I had to send out a few small items and received truly outstanding service from start to finish. From choosing the right box to packing, creating the shipping label, and final payment—everything was handled quickly, professionally, and with a smile. Thank you so much!”
9AM - 5:30PM
11420 Santa Monica Blvd, Los Angeles
Post Offices
“I came here for the first time to submit my passport application and I actually got the wrong dates but the right time for my appointment. I didn’t realize this until after I got there. This really nice black woman helped me out and she was able to squeeze me in and I cannot thank her enough for doing that for me. Which again was my a fault of my own for coming in on the wrong date. It was a super fast process it took less than 10 mins since I already came prepared with everything ready. I didn’t catch her name but I wanted to write this review to let her know that her kindness did not go unnoticed <3”
“I love this post office. Everyone has always been perfectly helpful and kind to me here. A good place to go buy some stamps and send some letters if you want to have a nostalgic quotidian interaction with another human being.”
“Roel is awesome he is the kindest and most helpful municipal employee I have ever met. He works fast, informs you of the process, and made the experience swift and easy. Please give him a raise or something he deserves it and more, thank you Mr Roel”
“The standard experience of a USPS Post Office visit ranges from tolerable to downright awful (my worst experiences being in NYC), but I have never had a better experience than the Lincoln location. There’s something about the culture of this office that the staff are courteous, friendly, efficient, knowledgeable, truly give a damn and go out of their way to help. There was an older gentleman (who retired in December) who was wonderful and his replacement is just as good. If only all USPS offices were this good. Thank you guys, you give us hope!”
9AM - 5:30PM
6444 San Fernando Road, Glendale
Post Offices
“My rating is completely owed to Dana. I received a notice in my mailbox on Friday that I had a certified letter to collect. I submitted my redelivery request and instructions online. By Tuesday, the letter hadn't been redelivered and my carrier had left no follow up slips. Also, the system wouldn't allow me to resubmit a request. So, I opened a case. When I didn't hear back, I visited this location on Wednesday.
Dana came out from the back to help when a customer started shouting about the lack of service (one person at the desk, several in line). I saw the recognition in Dana's face when I showed him my notice, since he was already working on my case. He said he couldn't find my letter, because it wasn't where it was supposed to be.
Post office staff are frequently (and reasonably) exhausted and frustrated by their jobs because of how our country has been defunding and abusing USPS for many years. But, despite the many dysfunctions in the system, Dana clearly cared and took personal responsibility for others' errors -- both my mail carrier's and also whoever put my certified letter in the wrong place. He said he would call me back before he went home that night with an update.
He kept his word and called me back. At 8:00 p.m. He said he found the letter and put it where it belonged, and I could come pick it up the next day even though he wouldn't be there. So, I did.
Small actions of caring and competence like these give me hope as our systems continue to fall apart. Thank you Dana!”
“All USPS locations have gone down hill, in my experience, since DeJoy took over. And Steiner doesn’t seem much better — but, this is one of the better locations of all the bad options in this part of LA. I like it better than the one near Fairfax & Santa Monica, as well as the one over on Wilcox. Though this one can be short staffed and the drop off box for packages often sticks, the employees that are here seem nicer than average and the wait often seems shorter. I’ve noticed, too, that packages dropped off here seem to enter the tracking system before packages dropped off at any other nearby USPS branch! Which is important to me.”
9AM - 5:30PM
120 East Chevy Chase Drive, Glendale
Post Offices
“My favorite post office of all time. They have two self-serve kiosks which makes dropping of packages so easy. The employees are so nice and I always hear them laughing with customers. Every time I come in, I feel like I live in a small town because of how friendly everyone is.”
“Incredible people working hard here! I go all the time to ship everything from boxes to mail. The ladies are all great and I’ve never had a single issue. Thank you Erica!!”
“My mom had put a stamp which was worth twice the rate of a regular stamp and was sad when he made me pay for another stamp..I thought is was a regular stamp but it wasn't so I didn't notice and he should have! I paid him more money to send my mom's mail and he should have looked at the stamps value and not charged me. He also asked me to return a letter that was put in my mailbox addressed to a different address completely and a different name to my Post Office..I told him the mail man had delivered twice to my house! I said send it to the correct house I don't want to drive to another PO. He finally agreed to take it. Why should it be my problem. I had put it in the outgoing mail after getting it in my mailbox with the flag up and my stupid mailman just didn't even look at it and put on my mailbox again!!! Didn't even look to see the address was a different street, number, and name!!! So why ask me to any more than leave it at ANY post office? So d**** Not my problem. It was someone else's gas company bill. Sheesh!!!”
“It is, in fact, the most friendly post office I have ever had the pleasure of visiting! 100% of the credit goes to Tina. It was my first time in there and hopefully not my last. She was incredibly helpful, joyful, and much to my pleasant surprise… an Indiana Hoosiers fan!”
10AM - 5:30PM
607 Foothill Boulevard, La Cañada Flintridge
Post Offices
“The service was great!
The front desk person could help me prepare for the priority express mail stamp that I tried to find by running to two previous USPS locations”
“Fastest, kindest service I’ve ever encountered in a USPS store. ?? in and out in 20 seconds
My local post office is bad attitude HQ, so it was wonderful to be asked “how are you? :)” for once”
“I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager.
Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again.
It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!”
“The Mail Shoppe is awesome and so convenient close to my home. Big thanks to the friendly staff for always being there for all my printing, copying, shipping, visa photos, faxing needs (yep, some government offices still want you to fax documents to them...crazy right?!)”
“I started coming to this post office and I feel comfortable with Marisa. She is very professional and polite and I did a mistake but she helped me to fix it. I just love her attitude. She is great!??”
8AM - 1:30PM 2:30 - 4:30PM
300 North Los Angeles St Lbby, Los Angeles
Post Offices
“It's hard to find a good post office in LA but this one for sure will be my goto! Security is so tight at the door which may upset people but if you can look past that then this is one of the cleanest, quickest post offices I have been to in the city. It's located in the federal building making it nice location and I appreciated the service I got”
“The friendliest post office I’ve ever visited in my life!
All the staff here are always very friendly and go above and beyond for the customers—even at 4:55 when the last-minute rush of people come in, and I’m sure the staff wants to go home.”
“I know tons of post offices around LA are really bad with trash workers, but took a chance coming here and both times I've been here (Tuesday and Thursday morning) the lady working the shift has been nice helpful to me and others in front of me and fast service. Going to keep going a bit out of my way to ship my packages here.”
“Thank you Post Masters for Saving the Day!!!!!!!! I went to Fed Ex to box and ship a mother's day gift back home to the East Coast. The shipping cost quoted was disrespectful!! After trying 2 other places I found POST MASTERS!!! Hector and Ken were both so HELPFUL , PROFESSIONAL & KIND!!!!!! They took care of me, reboxed my package, gave me a reasonable shipping rate and the box is on it's way to my sweet Mom!!! It really means something when you find local companies that care and go the extra mile to be fair and deliver top notch service! So moving forward this is the place I will handle all my shipments and postal needs!!!! THANK YOU”
“I honestly can’t say enough good things about this USPS location. I’ve been here multiple times for different services, and every visit has been consistently excellent.
The employees are incredibly kind, patient, and thorough. They explain everything clearly and make sure nothing is missed. You can really tell they care about doing their job well.
Hands down the best USPS experience I’ve ever had. Huge compliments to the entire team! you’re doing a fantastic job!”
10AM - 5:30PM
3950 Laurel Canyon Blvd, Studio City
Post Offices
“The employees make this location a 5 star one, especially Janice, she is a superstar, the epitome of stellar customer service!
This location is so much cleaner than many other post offices.
Parking spots are sparse, but there are a couple of large parking lots nearby and the streets have parking too”
“Gina was unbelievably helpful in helping me figure out shipping out my package. I wouldn’t have been able to get it done without her. Never have I met such a helpful individual at any other usps location!”
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“If I could give 15 our of 5 stars I would: for TUAN! I was there to mail a small package priority. The standard priority boxes weren't the right size, so Tuan customized a larger box to fit my item. He then put it in a priority envelope that was actually slightly cheaper than the box price-- hooked me up. I was having a rough day (tears leaking out despite my best efforts) and though he never said a word about it, he showed me tremendous care, compassion, and gentleness in a moment where I needed it most. He also xeroxed the address info I had on the original box and then just taped it on the new packaging, so I wouldn't have to step aside to rewrite it all. It's like he knew that would be a lot for me in that moment. He not only showed excellent customer service, but incredible humanity-- such a rare quality in this world. Tuan is an stellar human being and deserves all the praise!!! Oh, also, my priority package got from Burbank to Jersey in A DAY AND A HALF!! So Tuan also worked some magic to get my package in the fast lane. <3”