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“We're so fortunate to have such a great independent shoe store in Montrose! Lots of selection. I needed to get some long lasting shoes that could be nicer-casual and a solid walking shoe that didn't look like sneakers. I found both here. I told the salesperson about my needs and trouble I have with shoes and she made the best recommendations. I was in and out with 2 new pairs in under 40 minutes. Perfect place to shop local and get amazing service.”
“Dean helped us today and he was exceptional! Professional, kind, and patiently answered all of our questions. We had such a wonderful positive experience here thanks to Dean’s phenomenal customer service!”
“Stefan is such an attentive, friendly and helpful employee-- truly provided the epitome of excellent customer service, especially during this hectic and busy holiday season. Leaving this review so that he is acknowledged, he deserves it.”
“Didn’t catch her name but the girl with the bangs helped me on getting a pair for me and answered all my questions on the shoes since it’s been a while that I’ve gotten a pair of Docs ?”
“Customer service is excellent at this location !! I was warmly greeted when I arrived, sneakers arrived quickly to try on, and I was well looked after. Cristy, the manager knows how to lead a team !! She was kind, courteous & very attentive to all the customers and employees that I watched her interact with. All of this made for a great shopping experience !”
“Great selection of shoes. Even found styles that I thought had sold out everywhere else, but they were here. Brandon was my salesperson, and he was very genuine, congenial, and went above and beyond to make sure I left the store with what I was looking for. Great experience!”
“I had an wonderful experience thanks to Andrea. From start to finish, she was professional, friendly, and incredibly helpful. She went above and beyond to make sure all my questions were answered and that I got exactly what I needed. Her positive attitude and attention to detail made the whole experience smooth.”
“This review is specifically for a young lady name Cat I don't know if it's with a C or a K so I apologize . I ordered a jacket for my husband over a week ago from Glendale mall it was at the Northridge mall to be shipped to the Glendale Galleria it had been a week and I hadn't received an email like I was told . I didn't have any tracking information I just know I gave them my money and it was almost time for us to leave I called champs in the Glendale Galleria and Miss Cat went out of her way and she found my husband's order in the back I'm not even upset that no one called I'm glad that she took the time to find it !!!! go Cat I really appreciate you and I really appreciate your customer service you have a very nice sweet voice over the phone and great customer service . thank you again so much CHAMPS is lucky to have you . thanks again. Kiki”
“My wife wanted to stop by here when we were inside Glendale galleria to look at shoes for her work. She'll be on her feet during her 12 hour shift at the hospital so she was looking for something comfortable. When we walked inside the store they didn't have any guest so the 2 workers were very helpful to us. They brought my wife different shoes to try on and answered all her questions. She decided to get 2 different shoes, one for work and one for going out. She also got the shoe cleaner here as well since the price was good and the worker told her how to use them. We were very happy with our time inside the store and the customer service we received.”
“I visited Abasi Shoes today to choose a pair of diabetic shoes, and I received some of the best service I’ve ever experienced. Hovo and Helen were incredibly patient and knowledgeable, and they helped me find the most comfortable and stylish pair. If you’re looking for diabetic shoes, I highly recommend Abasi Shoes.”
“I recently visited Paul's Shoes for their shoe cleaning service, and I am beyond impressed! My shoes were looking dull and worn out, but after their expert care, they now look absolutely brand new. The staff was friendly and professional. They paid attention to every detail, from removing scuffs to restoring the original shine. I never imagined my shoes could look this good again. If you’re looking for top-notch shoe cleaning or repair, I highly recommend Paul’s Shoes!”
“I’ve never written a review before but I just had to for this place. I love shopping here the collection of clothes is insane and the staff are very helpful and very sweet. Specifically these two workers. I came in to shop today and return a few items and this young lady Meri D. was very welcoming and very sweet. I was returning an item and was having difficulties with finding my receipt and she helped me find it right away. Not once did she complain and tried to help me as best as she could. The others stores around my area are not like this whatsoever. Her customer service was amazing. I also went back in the line again and ended up with Deanne A. she was very helpful as well. Very welcoming and nice. This store in general is a 10/10 with a 10/10 customer service.”
10AM - 9PM
2132 Galleria Way, Glendale
Shoe Stores
“I want to recognize Daisy at Crocs Glendale, for exceptional customer service. She made my visit feel welcoming and stress-free, and went above and beyond to help me choose the Mickey Mouse Belt Bag and a pair of Crocs Classic Clog. Her attention to detail and genuine care really stood out. It’s clear she takes pride in helping customers have a great experience. I’ll definitely be returning because of service like this.”
“I was here today on Friday August 1, I didn’t even ask Abby she just saw us and asked if we needed a size she helped us out with the size and she always asking if we needed anything. She was very sweet, putting a smile on and helpful. Thank you Abby for your service.”
“Hands down the best Nike store I have been to. Cynthia was a great Nike representative. Even though she had leg braces, she assisted me with all my needs and also gave superb service. I just wanted to shout out Cynthia. Look for her, she will hook you up with the best deals!!”
“OK I have been shopping all day trying to find the perfect outfit finally I ended up in kids foot locker at the Glendale Galleria yes I am an adult and I found what I needed for my self and what I did not fine Cindy at the kids footlocker was beyond helpful she sold me what I got out of there . what didn't have, she told me other footlockers to go to she even let me know that champs belongs to footlocker I could not find my receipt she was happy to tell me how to go back to one of their sister store to get a copy she was just so nice and I'm going on vacation and I am a bundle of nerves footlocker should be happy that They have an employee like her she was professional and so genuine she made me feel so much better she calmed me down you need any help go to kids foot locker Glendale Galleria and see Cindy she is a sweetheart and with the way the world is now we need more people in the service industry like her and fortunately we still don't have them so go Cindy!!!! And again thank you very much she made a lot of sales were footlocker as I bought something from all 3 ft.² locker in the Glendale Galleria that day which is today lol”
“I walked in closing time and didn’t expect I would enter the store but the lady Emily allowed me to enter and purchase items for my kids. She went above and beyond for my kids will definitely come back.”
10AM - 9PM
2148 Galleria Way, Glendale
Shoe Stores
“This is a relatively large shop for young fashion and urban street wear.Very friendly and helpful salespeople, whether in the store or at the checkout. The prices seemed reasonable to us and there were a few special offers. The shop was tidy and clean. We got a changing room without any problem.”
“My wife and I stopped by this Steve Madden store yesterday so she can look at their shoes. They have some nice collection in the store and my wife found the one she like. She also looked elsewhere to compare prices and saw that another store had it for a little cheaper so she asked if they price match which they said they didn't. So she decided not to buy the shoe here but the customer service was great with the lady working yesterday.”
“Amazing experience with Southwest Boot Company. Joe was incredibly helpful and answered all my questions, making sure I got the perfect size. The boots are top-quality, reliable, and clearly built to last a lifetime. You can really feel the care and craftsmanship, highly recommend.”
“Passed by here over the weekend to pick up a raffle win for the Wu-Tang dunks. Parking isn’t the greatest as it’s quite busy and you have to pay. The store itself is super nice. This store has a lot of bad reviews about the customer service. I thought it was pretty decent, not stellar or amazing, but adequate.”
“They currently have an amazing same going on. For multiple styles. The store is great just as well as the others in this shopping mall. Come check it out ... Down here at the Glendale galleria.”
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“Kieontay at Galleria in LA looked after us so well we purchased 3 pairs of shoes off him. He was very helpful authentic and refreshingly friendly. We thank him for his service.”