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“This team is amazing. Kim Reed gave me hope and encouragement with getting my finances on track. I am forever grateful for all of the assistance I was given. I recommend Safe Credit Union, because you will be SAFE here. Thank you”
“Superb; Aislee was fantastic in helping me with my account. I would definitely recommend her and this branch to anyone looking for friendly, helpful and professional service. Thank you!”
“I went in to change a forgotten pin and was helped and out the door in minutes. The reps who answer the phone to help with fraud alerts and manage account info are also very professional and sharp. I've been with Safe from childhood and have no bad experiences in 15 years.”
“Greg was super helpful & quick! His ability to multi-task was also very impressive. I'd never be able to be on the phone, computer, and speak with the person infront of me without getting jumbled up, haha. Many thanks!”
9AM - 2PM
1601 Douglas Blvd, Roseville
Credit Unions
“I have been with SFFCU since 2004 wherever I lived in CA. I have been so impressed by their service, personal interest in my financial needs, professional and problem solving expertise.
My adult kids have had accounts with them for many years. Most of all, they have been trustworthy and engaging, especially recently in my second house purchase through them.”
9AM - 2PM
6000 Main Ave, Orangevale
Credit Unions
“The gentleman at the door (didn't get his name) was attentive and quick to respond when I appeared to be having issues. He also promptly answered my questions instead of just directing me to another department. The teller (Tee) was also very friendly and efficient. The establishment is always clean and tidy, very welcoming for a financial institution. It's so nice to have such helpful staff where I do my banking!”
“So convenient to have you folks here with a shared AA branch. Becky took care of me today, and was professional, friendly, and very efficient. Please recognize her excellent service!”
“We as Firefighters love our special fire Family. This is our credit union Family. I feel my payments support our family so it’s such a better way to do business!
Thank you Firefighters First C U!”
“I just got an auto loan here and came into the office in Folsom. Kehoa and Dylan were nothing short of amazing in customer service helped me get my payment and online banking squared away. Followed up with me same day on the phone. I hire lots of people and you don’t find a couple of world class gentlemen like these two very often.
Thank you for making everything easy !”
“Fast, courteous service. They take the time to answer questions, make customers understand their products etc. Have financed multiple vehicles and houses here. Always happy with the service, products and interactions”
“After an issue over a credit card increase, management made it right. I truly appreciate the fact that they looked further into the matter, and they even lowered my APR! That is the service I have come to love with credit union’s like First US! Thank you Pj & Ray!”
“I am only giving them five stars so it can show on top. I contacted customer service first thing this morning because I seen seven $29 charges on my account talking about overdraft. They have not let me use overdraft not once but today I wake up in my account is overdrawn And then they lie and tell me the manager is in a meeting. Have me on hold for 40 minutes and then transfer me to a voicemail. This is not OK. My account needs to be fixed immediately. Why are you guys charging customer fraudulent charges? Those are not supposed to appear on my account because I have not used overdraft since this account’s been open.
I shared a photo of two of the charges. I just don’t want all my transactions online lol but this needs to be fixed immediately before I contact legal advice.”
“I went to talk about an issue with my account, refinance my car AND order a new credit card after it was lost. Manuel was there every step of the way during my walk on visit, very informative and professional. SAFE is always very helpful but he made this visit a good experience for me when I was having a stressful time. Give this man a raise!”
“Sacramento Credit Union has been a game-changer for me! As a credit union, not a money hungry bank, their services are tailored to your needs, not theirs. They offer great rates, easy online and mobile banking, and great support. The mobile app is super convenient and easy to use, and their advice helped me when I needed it. I highly recommend them for anyone looking for a reliable and friendly financial institution!”
“I was hesitant to try the new Folsom Branch since I have been using the Rancho Cordova and Fair Oaks Branches & doubted I'd be as happy with the staff, but they're all just as wonderful! Domonique Simpson helped us with our loan by email & I recommend her, all the tellers, and the new mobile app 100%! There's almost never any need to go into the Branch, but it's still great to have that option. I was able to deposit checks and get a new ATM card in just a few minutes! Thank you Sac CU!”
“I've been with Patelco since I was in my 20's, now I'm retiring at 64. This is on the epoch level of best decisions I've ever made...When I think about all the big bank fees and shenanigans I've missed out on over the years... chef's kiss to Patelco!! Thanks for giving me a fair deal on my first mortgage during the ever so predatory early 2000s. I can't really say enough good things about you guys.. when my co-worker told me last year that Wells Fargo is giving him his paycheck a day early I was like oh my goodness I've been getting that forever through Patelco!”
“I stopped in with a question about my credit card. The teller was very friendly and made an extra point to fulfill my concerns. I had 2 bank tellers samanth and Dallas that came out to me in the paking lot to help me. THEY WERE VERY THOROUGH AND PROMPT. I had amazing service.”
“Yesterday Ashley went above and beyond to help me after the death of my mom. I was surprised to see that she was able to connect accounts to my mobile app. What a a releaf to have that information”
“I came in multiple times this week and on Tuesday and Saturday the same teller wore very provocative black lace shirts. Something I would not have guessed a credit union would allow. Very unprofessional.”
“I've been a member since 1994 and it is honestly the best bank I have ever done business with. The staff is always very helpful and their customer service is top notch! I highly reccomed this bank.”
“Dre K. Was incredible with helping of our banking needs today! Fun , Down to earth and professional! It made our visit smooth and stress free! Thank you so much for everything today!”
“Chrom is an exceptionally helpful and professional individual who consistently provides outstanding service. I recently became a member after a referral from a close friend, and I was so impressed with my experience that I referred my parents as well. The Money Market Plus account offers an excellent, effortless way to grow savings. Each visit to the branch has been met with exceptional customer service and prompt assistance, with little to no wait time.”
“The two customer service gals I deal with are always so sweet, very polite & professional. I feel like our funds are very secure! Smiling goes a long way everyone… so for those of you whom complained maybe you should've smiled bigger! It takes 2 to Tango!”
10AM - 2PM
65 Lincoln Blvd Unit B, Lincoln
Credit Unions
“I have been banking with all the biggies for 55 years beginning with my first job, a paper route in Ft. Lauderdale Florida. Golden One respects you and remembers you regardless of who the Bank Employee may be. So happy we found each other outside of the haystack of corporate greed disquised as bankers who could care less about the customer with less than millions on deposit. Strength in numbers, Esprit De Corps. Keep getting even better. !”
“I absolutely love this branch! They have the best staff! The really treat you so well! We have been banking with them for over 5 years and we will never go anywhere else. Thank you Lincoln branch for always putting a smile on my face!! Sincerely, The Gardner Family Ps. Short wait times also and that a plus!”
“This branch is amazing and helped me during a very difficult time when my mother had a terrible health situation and had her identity stolen. Despite having all the legal documents the Douglas location refused to even speak with me. The teller at the Pleasant Grove location made sure someone sat down and heard me out. Nicole was a saving grace and I am so grateful for her help through those months of getting all my mom's papers in order. It was one of the most stressful ordeal I have ever been through but I am so glad this stores staff was there so things didn't get worse.”
“Staff is always great but there is always a line but it goes fast at times. Can't complain it's close to home and have lots of fast food around here as well.”
“It was my first time going in the branch and I was greeted by alida she was very nice and super helpful it was the best experience I’ve had at a credit union”
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“Dre Kimbrow so sweet! Very nice I’m opening a credit card and she was so helpful and explained every step of the way and gave me snacks cause I was so hungry she’s so kind I recommend her so much she’s my favorite ❤”