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“I have to say that my experiences at other USPS, like Martinez (on Alhambre... very rude and unprofessional employees), and El Cerrito (also very rude and unprofessional employees), make me appreciate my home USPS in Hercules. The staff are very cordial, customer service oriented, and do not complain or argue with customers needing a little extra time due to multiple mail items. I will choose the Hercules post office over any I've visited lately.
It takes less time to assist a customer than it takes to argue with a customer, delaying other customers' services.”
“I've sent a lot of boxes with them, it's the best option to sent boxes, the lady of the agency is very helpful, she does not hesitate to help as much as she can”
8:30AM - 6:30PM
3505 Sonoma Blvd #20, Vallejo
Shipping Centers
“Everyone that works here is so helpful and sweet. I went in to get a live scan and fingerprinting done. The lady that helped was so patient and nice. We had to do my fingerprints a couple times because my hands are prone to sweating but regardless she was very sweet to me and was very thorough with making sure my prints went through.”
“I have worked with various container trucking companies throughout my career and OCT is hands down the best company to work with. The team at OCT is professional, reliable, and communicative. They are happy to help and provide excellent service.”
“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Shipping Centers
“I absolutely love the service I get at this location. Monica and her team, especially Rajan always do the best work and make sure you are satisfied. Highly recommended!”
“the ladies that work here are the best!! they are consistent, detailed, and thorough with their work! i highly recommend this print shop for all your printing needs”
“The nicest people in town own this business. They are so helpful and kind. I have had a mailbox here for at least 10 years. Even when I moved out the area I still kept my box here because of the customer service. When I moved back to town I was glad I kept it because the word was out that this is the place to do business. I absolutely adore Tim and Marry Tess. Now their children work there too and they are the sweetest. The apple did not fall far from the tree. If you need a mailbox, copy service, or if your mailing something off, please go here and do business with them, you will be glad you did.”
8:30AM - 6:30PM
3060 El Cerrito Plaza, El Cerrito
Shipping Centers
“Ayush has always been a great help to me. He consistently provides excellent customer service, ensuring that every interaction is pleasant. The entire staff at the El Cerrito location is great. I will definitely be returning here in the future.”
“(Translated by Google) Excellent service, very friendly the guy who attended me helped me a lot ??(Original)Excelente servicio, muy amable el chico que me atendió me ayudo mucho ??”
“Staples is...The Staple of Pinole...I'm always treated well there,with my business cards,documents from my Galaxy,or just laminations...Good Customer Service!”
“? I HAD GOT OUT OF WORK AND I WAS TIRED BUT JOSEPH HELPED MY EVENING BE SO MUCH BETTER?. HE HELPED MAKE COPIES FOR ME.IM SORRY I DIDNT GET THE OTHER YOUNG LADY'S NAME BUT SHE ANSWERED MY QUESTIONS REGARDING PASSPORT SERVICES. I APPRECIATE THEM SO MUCH SINCE I AM PARTIALLY DISABLED AND NEED ASSISTANCE.THEY BOTH GAVE GREAT CUSTOMER SERVICE AND KINDNESS TO ANOTHER HUMAN BEING?. THANKYOU SO MUCH JOSEPH AND THE OTHER YOUNG LADY WORKING THERE ON 4/20/26 FOR MAKING MY LIFE BETTER.????????????????????????”
8:30AM - 6:30PM
2143 Springs Rd Ste 55, Vallejo
Shipping Centers
“Store # 1523 by far has provided the best end-to-end service out of all the UPS I’ve visited. The staff is professional, knowledgeable and efficient. Highly recommend!”
10:30AM - 5PM
3654 San Pablo Dam Rd, El Sobrante
Shipping Centers
“I had an outstanding experience with Envios NA‑YA. From start to finish, the process was professional and efficient. I needed to ship packages from San Francisco to El Salvador, and the team handled everything seamlessly. They kept me informed, explained customs and tax expectations clearly, and delivered on time. My packages arrived in perfect condition. I highly recommend Envios NA‑YA for reliable, trustworthy international shipping with a personal touch.
I also send a box about monthly.”
9AM - 5:30PM
836 Southampton Rd # B, Benicia
Shipping Centers
“Amazing customer service! The owner is very considerate & kind! As I was approaching the store, I noticed that he was locking up, but when he saw me and my sister he immediately opened the door to process our shipment. Thank you so much!”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“I feel lucky to have a post office that’s close by. It’s never too busy and the staff are pretty nice. Sure there could be one grumpy worker every once in awhile but who doesn’t have a bad day. I go often to mail boxes and most of the time it’s a solid experience. I always feel confident my mail and boxes are delivered on time which isn’t the case at some postal offices.”
“At first, I found the location employees not to be really helpful and then a few weeks later actually a few months later they started to be more friendly and helpful and I feel very comfortable going there now. It’s really feels like a great environment and I really like going there.”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“I've had a box here for nearly five years now and the very few mishaps having taken place aren't even worth mentioning. The proprietor has always been fair, helpful and honest with me and others. I've witnessed her advise a customer when her shipping cost seemed inappropriate so they may choose an alternate like the USPS. You don't see that often in a competitive business environment. Five stars for Goibg Postal”
8:30AM - 6:30PM
77 Solano Square, Benicia
Shipping Centers
“The staff at this UPS location are always helpful, professional and friendly. They are inundated with Amazon returns. They offer bag drop off so that they can use previously used shipping bags for future Amazon returns. This action demonstrates respect for our planet and goes a long way in the reduce, reuse and recycle efforts.”
“This place is a hidden gem! I used their international shipping service for my 150lb luggage, and it only cost me about $4 per pound—super affordable. Everything arrived within a week, which was way faster than I expected. They also have a bunch of Amazon clearance items for under $10, which is such a great deal. The owner is incredibly friendly and helpful. Highly recommend checking them out!”
“Came in today looking to get a cover letter, resume, and 15 pictures printed out on gloss paper. After being told from 2 previous stores that my order wouldn't be available until tomorrow (both stores were completely empty and the employees were standing around) Kamy was super pleasant and willing to help! She even assisted me with finding a new resume/portfolio folder :) you can tell a lot about her character because two other guest came into the store and knew her by name. Thank you Kamy! I definitely know where to go if I ever need anything printed.”
“I had an amazing experience at the post office thanks to Erica.
She was incredibly kind, patient, and helpful truly going above and beyond.
I’ve never received such excellent service before. Erica made everything easy and pleasant, and her positive attitude really stood out.
She’s a true example of outstanding customer service.
Thank you, Erica!
God bless you!”
“I went here for a Live Scan form and had a great experience. They were incredibly helpful—they gave me two copies of my form without me even asking, just in case I needed them later. When I was traveling and needed a copy of my receipt, I called them and they promptly sent me an image. Outstanding service and thoughtfulness!”
“I love coming here, they're always so friendly and helpful. Was reapplying for a new passport and the lady (whose name I forgot to get) was super sweet and helped me through it all!!!”
“Always fast and efficient. Just don't be that jerk who shows up 5 min before closing with an armful of packages. No lines in the middle of the day. They're occasionally understaffed but that's not their fault. USPS is such a valuable service!”
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“The young employee that waited on me Saturday 5/30/26 at 4:49pm went above and beyond their duty. She kept trying until she found my name on the AT&T database! Without that information we could not finalize the return of equipment. I’m thankful for her service. 5 stars!”