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“I have to say that my experiences at other USPS, like Martinez (on Alhambre... very rude and unprofessional employees), and El Cerrito (also very rude and unprofessional employees), make me appreciate my home USPS in Hercules. The staff are very cordial, customer service oriented, and do not complain or argue with customers needing a little extra time due to multiple mail items. I will choose the Hercules post office over any I've visited lately.
It takes less time to assist a customer than it takes to argue with a customer, delaying other customers' services.”
“I've sent a lot of boxes with them, it's the best option to sent boxes, the lady of the agency is very helpful, she does not hesitate to help as much as she can”
8:30AM - 6:30PM
3505 Sonoma Blvd #20, Vallejo
Shipping Centers
“I'm sending this review on your very nice and generous worker whom knows exactly how to treat people and sge gas such a good honest heart and every time that I come into the store she gas good standards about not having any problem helping anyone so please keep her around because she's so very nice to whom it may concern. Thanks ?”
8:30AM - 6:30PM
3060 El Cerrito Plaza, El Cerrito
Shipping Centers
“I was in there a couple days ago to ship out a monitor among other things. Avish went above and beyond helping me. Thank you Avish!! But I have to shout out Ayush and Carlos too. I had so much going on and they made sure everything ran smoothly for me. All three of them together make an excellent team, a trio that has potential for future success. All the best to you guys!”
“I have worked with various container trucking companies throughout my career and OCT is hands down the best company to work with. The team at OCT is professional, reliable, and communicative. They are happy to help and provide excellent service.”
8:30AM - 6:30PM
11461 San Pablo Ave, El Cerrito
Shipping Centers
“Monica was knowledgeable and super helpful. She was able to do what the guys at the UPS Store in El Cerrito Plaza were not able to. Don'waste your time going to the UPS Store at El Cerrito Plaza, they don't know what they are doing. Come to this one instead! Thank again, Monica!”
“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
“the ladies that work here are the best!! they are consistent, detailed, and thorough with their work! i highly recommend this print shop for all your printing needs”
“The nicest people in town own this business. They are so helpful and kind. I have had a mailbox here for at least 10 years. Even when I moved out the area I still kept my box here because of the customer service. When I moved back to town I was glad I kept it because the word was out that this is the place to do business. I absolutely adore Tim and Marry Tess. Now their children work there too and they are the sweetest. The apple did not fall far from the tree. If you need a mailbox, copy service, or if your mailing something off, please go here and do business with them, you will be glad you did.”
“The store was busy, I had to track down someone to help me, but when the staff person turned his attention to me, he was super helpful and knowledgeable, and I was able to buy exactly what I needed.”
“? I HAD GOT OUT OF WORK AND I WAS TIRED BUT JOSEPH HELPED MY EVENING BE SO MUCH BETTER?. HE HELPED MAKE COPIES FOR ME.IM SORRY I DIDNT GET THE OTHER YOUNG LADY'S NAME BUT SHE ANSWERED MY QUESTIONS REGARDING PASSPORT SERVICES. I APPRECIATE THEM SO MUCH SINCE I AM PARTIALLY DISABLED AND NEED ASSISTANCE.THEY BOTH GAVE GREAT CUSTOMER SERVICE AND KINDNESS TO ANOTHER HUMAN BEING?. THANKYOU SO MUCH JOSEPH AND THE OTHER YOUNG LADY WORKING THERE ON 4/20/26 FOR MAKING MY LIFE BETTER.????????????????????????”
8:30AM - 6:30PM
2143 Springs Rd Ste 55, Vallejo
Shipping Centers
“The employees were friendly, efficient, and made the process incredibly simple. I didn’t have to wait long, and they took care of everything right away. It’s always nice to receive great customer service, and this location definitely delivered.”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“I had an outstanding experience with Envios NA‑YA. From start to finish, the process was professional and efficient. I needed to ship packages from San Francisco to El Salvador, and the team handled everything seamlessly. They kept me informed, explained customs and tax expectations clearly, and delivered on time. My packages arrived in perfect condition. I highly recommend Envios NA‑YA for reliable, trustworthy international shipping with a personal touch.
I also send a box about monthly.”
9AM - 5:30PM
836 Southampton Rd # B, Benicia
Shipping Centers
“Amazing customer service! The owner is very considerate & kind! As I was approaching the store, I noticed that he was locking up, but when he saw me and my sister he immediately opened the door to process our shipment. Thank you so much!”
“I love coming here, they're always so friendly and helpful. Was reapplying for a new passport and the lady (whose name I forgot to get) was super sweet and helped me through it all!!!”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“I've had a box here for nearly five years now and the very few mishaps having taken place aren't even worth mentioning. The proprietor has always been fair, helpful and honest with me and others. I've witnessed her advise a customer when her shipping cost seemed inappropriate so they may choose an alternate like the USPS. You don't see that often in a competitive business environment. Five stars for Goibg Postal”
“Had the smoothest experience at this store. Everyone was very helpful with my printing and shipping needs. Was an efficient process with the best customer service.”
“This place is a hidden gem! I used their international shipping service for my 150lb luggage, and it only cost me about $4 per pound—super affordable. Everything arrived within a week, which was way faster than I expected. They also have a bunch of Amazon clearance items for under $10, which is such a great deal. The owner is incredibly friendly and helpful. Highly recommend checking them out!”
“I had a package accidentally delivered to this post office opposed to my local one. I called them and the person who picked up the phone at Rodeo had my package found and on its way to me within 5 minutes on the phone. Super helpful and thankful for this team!”
“I pass by the Benicia PO to come to this location. Been coming here for years and yes they are the most, patient, courteous and knowledgeable. The lines can get long but they maintain good service to ALL.
Someone vandalized our mailbox cluster and I am at this PO often lately.
It’s been over a month and it’s still not fixed. How much longer? Realize a number of boxes got hit but it’s super inconvenient standing in line and using expensive gas just to pick up mail.
How much longer?”
“The staff at this FedEx location are consistently helpful, polite, and easy to work with. They offer great customer service and make the shipping process simple. I also appreciate that they provide free internet, which makes it easy to access a QR code or email myself a label if needed. Overall, they offer services and support that make the experience much smoother compared to other shipping options.”
“So my printer scanner and fax aren't working so I came over to FedEx. I'm so glad that I did. It was so easy, mainly because the people here are so helpful and friendly. They don't make you feel stupid for not knowing how to use something. They jump right in and are eager to help.
I want to send a special thanks to Tiffany and Makayla. They gave best customer service I've had in a long time.
Tiffany walked me through exactly how to use their scanner and fax. Michaela took the time to find all of my receipts and print them out for me so that I can get reimbursed by the company that I'm working with. Faxes are not cheap LOL.
I won't hesitate to come here again if needed.”
“I had an amazing experience at the post office thanks to Erica.
She was incredibly kind, patient, and helpful truly going above and beyond.
I’ve never received such excellent service before. Erica made everything easy and pleasant, and her positive attitude really stood out.
She’s a true example of outstanding customer service.
Thank you, Erica!
God bless you!”
“I went here for a Live Scan form and had a great experience. They were incredibly helpful—they gave me two copies of my form without me even asking, just in case I needed them later. When I was traveling and needed a copy of my receipt, I called them and they promptly sent me an image. Outstanding service and thoughtfulness!”
“Today my medicine was delivered to the wrong address. It is a life saving medicine that I must have daily. When I received a message that it was delivered to my home, and it wasn’t here I panicked! I called the post office as I was driving there. The clerk called the carrier (he didn’t recall the package-understandable). The clerk then called the postmaster (I wish had gotten both of their names. The postmaster not only came out- she knocked on doors, located the package, called me and hand delivered it to me!!That meant the world to me- as I had only one needle left! They went over and beyond and their efforts were greatly appreciated!!!!!”
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“The young employee that waited on me Saturday 5/30/26 at 4:49pm went above and beyond their duty. She kept trying until she found my name on the AT&T database! Without that information we could not finalize the return of equipment. I’m thankful for her service. 5 stars!”