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“I have been remiss not writing this review. This is my local PO, and they rock the system with competence and patience! Just the best of USPS. Thank you for your hard work, and helping the public more than we realize.”
“I've sent a lot of boxes with them, it's the best option to sent boxes, the lady of the agency is very helpful, she does not hesitate to help as much as she can”
“In addition to efficient packaging services, this location offers passport photos, paper shredding and notary services, all of which we have taken advantage of over the years. The owner and staff are very customer oriented and friendly. Highly recommend!”
“Excellent customer service, very friendly and can-do attitude staff. Well supplied store. I needed to pack a mid size piece of furniture and Arsh Grill worked her magic giving me real piece of mind and making me feel a valued customer. Emeryville branch is my go-to UPS store!”
“I have worked with various container trucking companies throughout my career and OCT is hands down the best company to work with. The team at OCT is professional, reliable, and communicative. They are happy to help and provide excellent service.”
“I like this UPS/Fedex store. Staff is very friendly and helpful.The guy and the young lady that work there are both very pleasant. It's nice whenever I go there for my shipping. Glad they opened this store - very convenient gor me.”
“Berkeley’s best kept secret! I’ve been a customer for over 10 years and this is one of my favorite institutions of Berkeley.
These are actual shipping professionals who know their craft and who care about their customers:
- They handle shipping from multiple carriers under one roof.
- They care for every detail like double-checking my mailing label, letting me know the different shipping options, providing tape and boxes.
- Picking up the phone when I have a question.
- Reliable business hours, well-organized, trustworthy.
The rates here are comparable to USPS, but with 10x better service. Thanks to You Send Me, I get a dedicated shipping authority who cares, rather than taking my chances with the inconsistent service at USPS or FedEx.
Great neighborhood location, easy parking always available. Always a joy to stop by here for my mailing and shipping needs.”
10AM - 4:30PM
11461 San Pablo Ave, El Cerrito
Shipping Centers
“I absolutely love the service I get at this location. Monica and her team, especially Rajan always do the best work and make sure you are satisfied. Highly recommended!”
“the ladies that work here are the best!! they are consistent, detailed, and thorough with their work! i highly recommend this print shop for all your printing needs”
“The nicest people in town own this business. They are so helpful and kind. I have had a mailbox here for at least 10 years. Even when I moved out the area I still kept my box here because of the customer service. When I moved back to town I was glad I kept it because the word was out that this is the place to do business. I absolutely adore Tim and Marry Tess. Now their children work there too and they are the sweetest. The apple did not fall far from the tree. If you need a mailbox, copy service, or if your mailing something off, please go here and do business with them, you will be glad you did.”
“Fantastic, very helpful family run business. Easy, free drop-off of prepaid UPS and FedEx. You can ship UPS, USPS and FedEx and get their help boxing things up.
Notary, LiceScan fingerprinting, greeting cards, shipping materials.”
“Great people who run the place along the bank documents are pretty confidential Pride share them with you but this person was very nice and helped me with everything I needed”
“Ayush has always been a great help to me. He consistently provides excellent customer service, ensuring that every interaction is pleasant. The entire staff at the El Cerrito location is great. I will definitely be returning here in the future.”
“(Translated by Google) Excellent service, very friendly the guy who attended me helped me a lot ??(Original)Excelente servicio, muy amable el chico que me atendió me ayudo mucho ??”
“Kind and super helpful family run business. They saved my buns twice this week, and take the extra time to help. They do USPS, and even though it's not on the official UPS website as a dropoff location, they do that too! Got my letters, large packaging, domestic and international shipments done with them this week. ??”
“I was fuming yesterday because of the FedEx policy of needing to bring an alternate form of ID if the address on my ID didn’t match what was on the box.
But Juan kept very cool and professional and I greatly appreciate his patience. I now have my package thank you Juan.”
“The young employee that waited on me Saturday 5/30/26 at 4:49pm went above and beyond their duty. She kept trying until she found my name on the AT&T database! Without that information we could not finalize the return of equipment. I’m thankful for her service. 5 stars!”
“Staples is...The Staple of Pinole...I'm always treated well there,with my business cards,documents from my Galaxy,or just laminations...Good Customer Service!”
“? I HAD GOT OUT OF WORK AND I WAS TIRED BUT JOSEPH HELPED MY EVENING BE SO MUCH BETTER?. HE HELPED MAKE COPIES FOR ME.IM SORRY I DIDNT GET THE OTHER YOUNG LADY'S NAME BUT SHE ANSWERED MY QUESTIONS REGARDING PASSPORT SERVICES. I APPRECIATE THEM SO MUCH SINCE I AM PARTIALLY DISABLED AND NEED ASSISTANCE.THEY BOTH GAVE GREAT CUSTOMER SERVICE AND KINDNESS TO ANOTHER HUMAN BEING?. THANKYOU SO MUCH JOSEPH AND THE OTHER YOUNG LADY WORKING THERE ON 4/20/26 FOR MAKING MY LIFE BETTER.????????????????????????”
“The employees were friendly, efficient, and made the process incredibly simple. I didn’t have to wait long, and they took care of everything right away. It’s always nice to receive great customer service, and this location definitely delivered.”
“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
“Amazing customer service! The owner is very considerate & kind! As I was approaching the store, I noticed that he was locking up, but when he saw me and my sister he immediately opened the door to process our shipment. Thank you so much!”
“I love coming here, they're always so friendly and helpful. Was reapplying for a new passport and the lady (whose name I forgot to get) was super sweet and helped me through it all!!!”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“I’ve been coming to this post office for two decades. Always friendly, helpful and to the point. Happy to see my federal tax dollars going to something truly useful.”
“I feel lucky to have a post office that’s close by. It’s never too busy and the staff are pretty nice. Sure there could be one grumpy worker every once in awhile but who doesn’t have a bad day. I go often to mail boxes and most of the time it’s a solid experience. I always feel confident my mail and boxes are delivered on time which isn’t the case at some postal offices.”
“I must have been lucky or timed my visit right--I was the only one in line and was even more fortunate to have a very professional, polite, knowledgeable and patient employee who completed my transaction in a timely and informative manner. Sorry I didn't get his name but I think it was something along the lines of John? He is a definite asset to the company, as was another stellar employee I had the last time I was there.Going by the reviews it seems like people went on busy understaffed days.”
“Ms. Avery, and the other young lady who were working, do an outstanding job of taking care of customers!
Very professional, polite, and attentive to customers needs! The ladies need to be commended for a job well done!”
“I went to PostalAnnex to mail my books. Toby helped me pick the right box, packed my books, filled in the gaps with packing peanuts, and sealed the box perfectly. It was the best experience I've ever had at a postal store in the United States.”
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“I had an outstanding experience with Envios NA‑YA. From start to finish, the process was professional and efficient. I needed to ship packages from San Francisco to El Salvador, and the team handled everything seamlessly. They kept me informed, explained customs and tax expectations clearly, and delivered on time. My packages arrived in perfect condition. I highly recommend Envios NA‑YA for reliable, trustworthy international shipping with a personal touch.
I also send a box about monthly.”