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“Visiting from Los Angeles, Went into the bank today due to not being able to access my mobile banking, Hazel was able to help me reset my passwords and regain access, Hazel was extremely helpful and made the process very simple. Thank you very much for the great customer service.”
“Daisy was personable, helpful, knowledgeable and efficient. I couldn't ask for more. She was excellent. Thank you, Daisy, and Bridge Bank and my colleague and CASA partner, Dale Marie Golden!”
“I have used Lending Club for years when I needed help. It has been the easiest personal loan process I've ever dealt with. Fast and efficient all qualified in 1 day. Now that's quick no drawnout qualifying process. Also best APR of all loan companies I've searched.
If I ever need a loan again it will be with LendingClub.”
“Everyone in the office was very professional and extremely courteous. Erica was the perfect person to help me with my account. I have always been very satisfied with the personable experience at Provident. Best place to bank!!”
“I was helped by onshella. She was very understanding and gave me more information than I came in thinking i would need. Furthermore I remember when they were at the west Oakland location.. it was so small. I’m happy they got a MUCH NEEDED upgrade in location and room. It’s so spacious and feels like a bank. The staff are helpful as well. Glad to be a part of this.”
9AM - 5PM
6300 College Ave Suite 110, Oakland
Banks
“No matter the time or day, customer service is ALWAYS on point! Staff is very knowledgeable. Car loan, credit cards, personal loans, low APR’s! Love this credit union!”
“Jay is an outstanding lender with exceptional knowledge and truly world-class communication. He knows how to get things done and is excellent at navigating and solving any obstacles that may come up along the way. He’s reliable, proactive, and someone I would highly recommend to anyone looking for a smooth and successful lending experience.”
8AM - 4PM
701 Sacramento St, San Francisco
Banks
“The team at Provident Credit Union's San Francisco Community Branch on Sacramento Street is friendly, efficient, and skilled in handling problems, always taking time to help their clients. Mercy Bersonda, who has helped me before, assisted with several transactions during my latest visit. She was meticulous and made sure everything was handled to my satisfaction—just as she always does.
I have been a client of Provident Credit Union for many years, and I am confident that my funds are well-managed and secure, with fees that are both minimal and reasonable. The credit union continues to meet all of my banking requirements.”
“Zay is always very professional & courteous. he is very thorough,And clarifies everything to me when I ask different questions about services I’m interested in. He makes it easy to do banking for me.”
“Amazing bank, especially for small business! In the early years they gave my business a line of credit, when BofA wouldn't even consider it. They see me and my business as real people, have believed in us and have increased our credit line over the years, helping us grow. They truly are a community bank. If you want a bank that sees you as a person, knows your name and works with you individually, than Community Bank of the Bay is for you! I highly recommend them! PS. Now that my business had grown BofA has tried to get our business back, but because Community Bank was there for me when the business was small, and when times were tough I am sticking with them! They have earned and deserve my loyalty.”
“Thank you Tammy for your amazing customer service last week while assisting me, a non BMO customer, cash a check drawn from your bank. You were patient with me and the process. Even though, cashing a check is a fairly simple transaction, however, with all the safety precautions and protocols necessary to make it a successful transaction, it takes an experienced and professional bank employee to complete the tasks while being engaging and pleasant. Thank you.”
“Welcome staff were lovely. I only had hot tea and water while working for the day at one of many seats in this three level space. Bathroom downstairs. Would be great if there was a water fountain. Shout out to Zack at the front kiosk stand. They clearly like to be welcoming and enjoys greeting regulars and newbies alike. Music volume on main level is satisfactory. Not too loud - just enough. Enough variety in playlist as well. I could still think and work.”
9:30 AM - 4:00 PM
2 Grant Ave, San Francisco
Banks
“THIS IS MY BANK FOR 12 YEARS NOW.Opened one in the South San Francisco Branch and Kathy took care of me. My cousin referred me to her. Very pleasant and happy person. She is retired now. Then, most of my transactions/ request now is in this branch.Gina, always there poised to help me in my needs. Consistency is the key. Am pleased.Thank you WellsFargo for the years of service in my needs.Hopefully to build more blessings to my financial status and you always there for me.Manifesting great fortune to you and your staff / family.Stay strong always.Again, thank you very much.JM”
“I wanted to leave a review for Columbia/Umpqua specifically about Elbert, Nichelle & Anne. What a wonderful team and group this is! We have been doing business with Columbia for almost a year now and they have been nothing short of fantastic. Extremely responsive, helpful, and always willing to help. If you are looking for a bank that values their customers and knows the needs of business owners, Columbia/Umpqua is the best choice!”
“I go out of my way just to come to the branch in Pinole,CA. When you call the number listed online you get to speak to someone instead of a machine which is unheard of. Only downside is no matter how much money you have in your account whether it is $3,000-$3,000,000, for the first year you can only use $3000 on your card of it per day. So a home remodel you will have to be a check if over 3k.”
“Every time I am having problems with my account I can always call this branch to help resolve them since Guam branches do not coincide with Chicago time. I believe I've called before and a lady named Barbara helped me and she was very kind friend and patient with me.I also called today and Clarice was a gem and helped me resolve all my issues.These women and their friendly demeanor and kindness remind me of why I miss a Guam so much because people from Guam are the best!Leilanie M.”
“A few months ago I walked into this Chase bank to open an account and was greeted by Jack D. He was incredibly helpful, clearly explained all my options, guided me through the application, and even showed me useful features of the Chase app. Friendly, efficient, and overall a great experience.”
“The people working at this branch are always super helpful, professional, and quick! Have been faithful to RCU for 14 years, it's a superior financial institution.”
“Great experience with the teller line at this bank. Everyone is so friendly and efficient at what they do to help their customers. Great location by Bart and parking for customers during the day.”
“Chris and Beatrice are wonderful human beings, as they are not only highly professional, kind and respectful, but they are very human with their genuine care and patience. They took the time to make sure everything was set up perfectly and explained the details without ever making it feel rushed. It’s rare to find people in banking who make you feel so valued as a person, not just a customer.”
7AM - 10PM
2801 Adeline St, Berkeley
Banks
“I had a great experience working with Olivia Dougherty at Chase Bank. She was professional, patient, and very knowledgeable. She explained everything clearly and made the process smooth and stress-free. I truly appreciate her help and excellent customer service. Highly recommended.”
8:30AM - 5PM
211 Main St, San Francisco
Banks
“Thank You Charles Schwab for being the investment firm that’s helping our communities build Firsts families of generational wealth in Rural Hill, Tennessee.??????????????
Love ❤️ the energy in the photos, we look forward to visiting:)
P.S. May God continue to Bless the integrity of those in charge of managing Our Pension accounts.
“Rebuking American ?? Greed In The Mighty Name of Jesus!!!”
Amen.??
beyond Grateful CHASEBANK/Charles Schwab ???❤️??????”
“I don’t know why comments are so negative. I opened an account here and it was really efficient, the Manager is really nice. I contacted her a few days later because I needed a document and she sent it to me in the hour. They have very good offers to open an account, especially when you’re paid by UC Berkeley, and even if you’re international. There is also a nice bank app. For now it’s perfect !”
“I am 28 years of age. I have never once had a credit card in my lifetime. That being said, I have been in 3 banks today trying to inquire a bit more about the services that can be offered. First bank, my 2nd stop would not have been much of a help until the manager intervened. Ms. Harris stepped in before I exited the store. I guess my voice carries, she stepped right in and asked me for more info. She gave me 2 different options as far as credit goes which was much more helpful. I did go to Citibank as well but she seemed to be the only manager from any bank that actually was willing to serve my needs. One of your female reps gave me a packet of info with basic steps. I will not say her name to avoid further discipline but if your store has to meet metrics or your reps are supposed to be capturing members, she was not a good person to have on the floor.”
“I want to give the highest review for this branch. When I came in a few weeks ago after losing my wallet in the neighborhood, they swiftly helped me secure my account and were able to reissue me a new card on site. As anyone who has lost all their belongings might relate, I was frantic when I arrived 10 minutes prior to closing. They didn't push me out or downplay my concern, but gave the highest confidence and assurance that they would help. That is banking with humans at the center of service and is a rare find.”
9AM - 5PM
100 Pine St Suite # 100, San Francisco
Banks
“After reading reviews about this location and the one on Shattuck, I came here to open an account. Glad I did. Their employees are so helpful and nice!!! Particularly Amarita and Jessica. They walked me through the process of opening a business account. Amarita even researched something with me, which proved to be helpful because when I got home I wouldn’t have found the information on the website had I not seen it at her office.Chase is so much better than Bank of America. And apparently are the largest in America so we don’t have to worry about it going under like recent banks around here have.Super happy with my experience and glad I came here (which is further away) to open a new account.”
“Skye, the manager, was outstanding! She handled all of my requests with exceptional professionalism, efficiency, and a welcoming smile. Her dedication to ensuring everything was taken care of made a real difference—thank you for the excellent service!”
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“Cheyenne saved our accts by calling us concerning a check washing incident she experienced.
We had to do damage control at our branch location but her proactive efforts were absolutely invaluable and immensely appreciated!”