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“The service and quality of rates and products was very important to me and I met at that BluPeak. Customer service felt genuine and friendly I would recommend others to bank here.”
“My teller at My Point is a surfer. He made the task of closing my small IRA account, with all the government-required steps and forms, easy for me.I have been a member for over 40 years, and this kind of service is what keeps me here.”
“I live in Michigan and moved here several years ago from San Diego but every time I need anything, I call this branch and they are all very helpful and just as friendly as if I were standing at the counter. Thank you Cabrillo!”
“i had an unusual situation with one of my accounts and everyone here was so helpful and kind! i believe the three people working the day i went in was edward, justin, and jessica. i want to specifically thank mr. edward for going above and beyond with my case. very happy to be banking here.”
“I just finished going through the process of obtaining a HELOC. At first I wasn't 100% sure on whether or not I wanted a HELOC or to go with other options. I called a few credit unions, and I can't tell you what a breath of fresh air Wheelhouse Credit Union was. First, they actually called me back. They weren't able to answer my call the first time I called but called me back promptly (I was shocked because the other credit unions that I had left messages with, to this day have yet to call me back). Second, the conversation I had with my first point of contact was informative, helpful and frankly so friendly that I knew then I was going to work with this credit union. The gentleman I was speaking to was hilarious, polite and actually seemed as though he wanted my business, something which is very rare these days. Victor Leu is a gem and Wheelhouse is lucky to have him. If you are going to get a loan, make sure you are working with him. He keeps things moving and answered my calls with a great attitude every time. He promptly responded to my emails and always answered my questions. I couldn't ask for a better experience which was mostly due to his involvement in the process. Thank you Victor! I highly recommend working with Wheelhouse Credit Union for your loan.”
“I have been a member of Wheelhouse Credit Union in downtown San Diego for over twenty years. They have ALWAYS been helpful. If you want personalized service, this is definitely the place to go. I recently had my user name and password stolen. Obviously wanted to change account info. as soon as possible. Delia K. and Deanna P. to the rescue. They came up with a solution to my problem. They fixed my accounts and all the worry associated with stolen info. They not only resolved the situation but stayed long after the credit union had closed to make everything right. Talk about customer service! How many other banks or credit unions would do that? Just amazing.”
“I have been a member of Wheelhouse Credit Union in downtown San Diego for over twenty years. They have ALWAYS been helpful. If you want personalized service, this is definitely the place to go.I recently had my user name and password stolen. Obviously wanted to change account info. as soon as possible. Delia K. and Deanna P. to the rescue. They came up with a solution to my problem. They fixed my accounts and all the worry associated with stolen info. They not only resolved the situation but stayed long after the credit union had closed to make everything right. Talk about customer service! How many other banks or credit unions would do that?Just amazing.”
“Shocked on how low the score is for this branch, I've never had any issues here. Service is always on point, quick, efficient and polite. Very clean. I've done a lot of different types of transactions here and everything is always good. The best bank in the world”
“The staff are very friendly and accommodating. I use a mobility scooter. Unfortunately, it is too big for the little elevator that they have for wheelchairs. I only have to go down 4 steps. Again, the staff are friendly. The location works too, and it has a walk-up ATM.”
“Mrs. Bernice S. first listened to all of my concerns, she then explored all of my options while enlightening me with more offers from NICU that I was unaware of. She was extremely knowledgeable, patient with me and very polite. I was looking for a new bank to try out with a simple checking account with the hopes to eventually switch my business account over as well. She immediately put me in contact with the Kearny Mesa representative whom could better answer my business banking questions. I didn’t expect such care and professionalism today and now I know where I’ll refer my associates to bank. Thank you, Patricio V.”
9AM - 5PM
4470 Park Blvd, San Diego
Credit Unions
“Cal Coast CU on Park ave has always been one of my favorite branches. They serve there members with care and kindness. I must give a special thanks to one of the branch staff members Heba Khalil. she always has a small on her face and its ear to help and solve any issues you may have. You could tell when a person really enjoys what they do”
9AM - 5:30PM
3950 Clairemont Mesa Blvd, San Diego
Credit Unions
“I had a horrible experience with carmax messing up my loan but the whole time brendan made my experience amazing.He was so helpful the whole time and made my loan so easy even after all the mess ups with carmax.”
“I love my local Ca Coast Credit Union. They work so hard to keep the lines short and always are helpful with finding ways to make my money work for me so I can fund my dreams. The staff is so supportive Carmina, Crystal assistant manager and Tu the manager. Mira Mesa Branch is the best”
“5/5 stars! I've been banking with Mission Fed for years and I couldn't be happier! Their customer service is top-notch - every time I visit my local branch, the staff is friendly, knowledgeable, and efficient. They really go above and beyond to help me with whatever I need. Plus, their online banking platform is super easy to use and keeps me organized. I've never had any issues with hidden fees or confusing policies. Overall, I trust Mission Fed with my financial well-being and would highly recommend them to anyone looking for a reliable and customer-focused bank!”
“I can't rave enough about the people at this branch. There's never a line! Shawn and Manny aren't esconsed in glass offices; they actually interface with customers, every day. Irma, Yvette, Shardea, Leah and Jose always provide professional, knowledgeable service and always know the name of the member who walks in the door. They make banking a pleasure!”
“Grew up using this bank. Thought I wanted to go with a national conglomerate instead. I was #wrong #sorrydad (switching back to SDCCU when they open today bc I’m done being gaslit by BoA.)”
“I've been with this bank at this branch for over 20 years now and Carlo Godoy is by far the nicest and most helpful employee there!! I myself work in customer service and know how important it is to make your customers feel appreciated and comfortable....and he does just that! I'm so thankful for him!! He helped with some general stuff but was happy to help and also gave some great tips! Please give this man kudos!!! Thank you again, Carlo!!”
“It's nice to know that your bank and/or credit union has your back - and we can easily say that BluPeak (formerly USE Credit Union) continues to watch out for our best financial interests and has done so for over 15 years. We are loyal to this institution because "We (they) put people at the center of everything we do" - and truly listen to what the community needs and ours as well. Specifically, Michelle V. gets this high rating as she along with another team members helped me through a credit card fraud and quick reordering of a new one so that I was able to continue using the monies out of my account without so much as a glitch. Their nonjudgmental support and kindness was just what I needed at the time.”
“THANK YOU REGINA(I think that’s her name)!!! I was trying to get ahold of my complete vehicle payment history, and she went out of her way to call on my behalf to see if there was a more efficient way to do it. Long story short there wasn’t, but again went out of her way to streamline the documents as much as she herself possibly could. ON TOP OF THAT, she labeled the end of each years statement with sticky notes, and paper clippped the documents together in a folder with my name written on it! I was greeted with a smile as soon as I walked in the door as she knew it was me! Truly amazing service, thank you so much again. She is an asset to your company :)”
“I always get quality customer service and treated like they truly care about me. I have never had a negative experience in any of the Mission Fed locations throughout San Diego County. They are always friendly, helpful, and greet me as I enter their front door. I feel like I matter.”
9AM - 5PM
440 Beech St, San Diego
Credit Unions
“I had to stop by and drop off a personal loan payment. Security was professionally nice. Wait was not bad. Clean Credit Union location. Everyone was extremely nice. I was greeted and helped by teller Edwin. He helped me with my payment transaction. Since this was my very first payment. He walked me through the steps to do my future payments. He also wrote everything down for me. I was blown away because he took the time to do that for me. He didn't have to. But he did. To insure I do it right. You don't see that time of customer service situations anymore. Please give Edwin kudos. He was professional and polite. And is an asset to this location! Please give kudos to the lady Security guard too!”
“We visited NICU Corporate building and were impressed with their customer service and beautiful building. This location has no bank branch operations, but there's an ATM available for simple transactions. Visits are by appointment only!”
“My first time using a Credit Union. Everyone at this location was not only helpful but happy to help and provided exceptional customer service! Shout out to Rola and Priscilla who helped me with a loan and made the process seamless! My new bank :)”
9AM - 5PM
4265 Genesee Ave, San Diego
Credit Unions
“I have been a member of Cal Coast C.U since it was called California Teacher's Credit Union. I have used the Clairemont Branch for at least thirty years. All my experiences have been professional, competent, and courteous; both on the phone and in person. Website is very functional and easy to use. Thank you.Robert Martin”
“I recently joined Navy Fed, and I'm extremely pleased with my decision. The individuals I've interacted with at this branch have been exceptionally kind and knowledgeable. Their expertise and warm demeanor have made my experience here truly delightful.”
“This is my all time favorite bank, even when I moved up North I still decided to keep my account here. I wish they will open branches in the Temecula and Murrieta areas.”
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“Amazing staff and a fantastic system! 3% Interest every month on checking and $500 overdraft credit as well as normal credit cards. It’s UCSD’s best secret that more people need to use.”