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“I had an appointment at 7:45, went in a few minutes later. The guy at the front desk was very polite and attentive, my phlebotomist Sienna was amazing, I didn’t feel a thing! Great experience! Thank you both.”
“Amazing customer service! Geralyn and Luis were super helpful and kind. I had a blood draw done and it was super easy and quick, no problems at all! Totally recommend Arcpoint Labs of Martinez”
“Come for technical exchanges. If you are tired of experiments, you can come and see the scenery and overlook the bridge in the distance. You will feel refreshed.”
“Got tested 2nd day of the new year. Community was very kind and supportive. Even the lady who took my tests was a nice conversationalist and made the process easier for me despite the tests being super new to me. 10/10 I’m going back again ??”
“Absolutely love this mom and pop pharmacy. Service went above and beyond and delivered a medication when I didn’t have the time to pick it up. Definitely recommend!”
“The pro at the patient service center is a 10. However the Quest test upload from Stanford didn't come through - for the second time in a row so he and I had extra hoops to jump through. He juggled the scheduling and did his typical painless draw. :)”
“Excellent site for doing research. Googles street view tour is also nice. Trainings and bagging are required to gain access. Go to Blackberry Gate when arriving to get your badge.”
“Check in went smoothly. Receptionist was cheerful and welcoming
Waiting area clean.
Conversation between workers in waiting area was kept professional
Adequately staffed.
Lab technician pleasant and painless.
Improvement from visit 6 months ago.”
“Ignore earlier negative reviews. I almost cancelled but decided to keep my appointment,
Excellent on time, in and out service. The manager/tech/front desk young lady (she wears all the hats) was efficient, professional, and personable. Thank you again.”
“I had a wonderful experience at Labcorp this morning. Olivia drew four vials of blood. She did a terrific job. I hardly felt the needle prick. Olivia took great care to draw the needed blood. She has excellent customer service. Her down to earth attitude and expertise made it a pleasant experience. Kudos to Olivia for a job well done.”
“I went to this labcorp location twice in the last two weeks. Both times I had excellent experiences. I didn’t have appointments and the wait times were minimal. If the first time I got there 15 minutes before opening and I was second in line. Not much wait. The second time I went just before closing and again hardly much waiting. Both lab techs were super kind and skilled. What a pleasant experience!”
“I was told that I can just drop off my sample and run out, but that turned out not to be the case. I was very irritated that I had to check in etc, but the woman walked me through it all and was nonplussed at my attitude. Her demeanor was very professional and serious, so I am grateful.”
“Great experience here, particularly with Dr Marinoff is the best doctor. We also like Dr Weiss. They took care of listening to our concerns and work with us to address them, could not be happier and highly recommend them.”
“What a great experience! I have been sick as a dog and needed to go to urgent care to get some relief from my symptoms. Everybody at the facility in Orinda was amazing, competent, caring, and thorough. I am highly impressed! Sauna, who was the person at the front desk was super helpful and clearly explained the process for me to see someone. I came in with a very bad cough and cold and because these could be signs of Covid, she explained that I needed to be seen outdoors by the staff. All I had to do is drive around to the back parking lot where they had set up tents for the staff to see the patients.. Stephanie was the intake nurse and she was great. And probably the biggest shout out should go to Dr. Bueno. He was super thorough and insisted I get a chest x-ray to rule out pneumonia, and wanted me to get a strep throat culture taken as well as Covid test. Within a very short time, all my tests were completed and the results came back. Dr. Bueno got me prescriptions to alleviate my symptoms. He is a fantastic doctor and was very reassuring that I would be on the road to recovery soon. Not that I wanna be sick, but if I am again, I will definitely go back to Sutter urgent care in Orinda,.”
“This location is so much better than their others in the area. Had a 2:45 appointment, arrived about 2:30 and checked in. Had my blood drawn and was done at 2:45.
Much less crowded, with plenty of seats in the waiting area, and well organized. A reasonably new facility.
Of course this was on a Monday. No telling how crowded they might be on a Saturday.”
“My 10 yo always has a hard time, stumping phlebotomist right and left. They can never find her veins. (Yes, we hydrate and stay warm, wear layers, etc.) we have tried three Labcorp sites. And at each site, they poke her twice without success. Finally, at the Walnut Creek site we found Marcelino, the very best phlebotomist. My kiddo says he is magical. He found her vein on the first try. We have gone back to him after other failed attempts elsewhere. He find her vein on the first try.”
“I had a great experience with the blood draw for my 1-year-old baby. The staff were very professional and friendly, making the process smooth and comfortable. Highly recommend their services!”
“I have been going here almost weekly for two years. They are friendly, expedite your draw & have never misplaced one of my labs. Brenda knows my veins well & has never missed. I used to really hate just the thought of a blood draw but they've made it tolerable and quick.”
“Out of all the Labcorps in the San Ramon/Danville area, this location is the best. The front desk staff are always very pleasant and welcoming. The techs who draw your samples are very gentle and kind. The office is efficient and quick.”
“This place was so quick and efficient. I got in self checked in. They called me right away. And then maybe less than five minutes, they took me to the back. The staff were so friendly and so nice. The phlebotomist did a wonderful job. I didn't even feel a thing.”
“Recently me and my husband had appointments for our life insurance medical exam . Our medical examiner was Beverly and we were absolutely satisfied with the service provided. She was very professional and courteous, made us both feel comfortable including my husband that normally gets very anxious in hospitals or any type of clinics. Thank you ExamOne!!!”
“I agree Ed is amazing. He needs to train all the blood drawers I’ve ever had in my life. I can think of three that didn’t cause any sort of pain in 40 years and Ed is one of them.”
“Efficient and easy, good location. Clean and orderly. Courteous staff. The display of the order of checked in patients and their respective appointment time is very helpful. The wait time is minimal vs appointment time.”
“My whole family goes here. My elderly parents, my wife and myself. The office staff is always professional. The doctors and nurse practitioner and other medical staff take time to listen and are always concerned for our well being. We've been going here for the past 5+ years and it's always been a very good experience for all of us. I recommend this facility without hesitation.”
“This is hands down the best quest I have ever been to in my life. Annie my tech was so gentle and patient. She is super kind and caring! The space is kept really organized and clean. I really recommend this place!”
8AM - 12PM
2425 East St #6, Concord
Medical Labs
“I have never had a complaint when I have been to this labcor location - the receptionist was cheerful and the technician hit the vein first time as usual - for some where you go and expect the worst these people make it so much better!!!”
“Went in for blood lab work today. I was worried that as a walk-in I would have to wait a long time.I was pleasantly surprised when I was called in very quickly. The Phlebotomist, Catalina was quick & very professional. Best blood draw I’ve ever had!”
“Yes, they're busy, but that's not the fault of the staff. Quest needs to fund an additional employee at this location. The staff that I interacted with were kind and managed the busy situation the best they could.”
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“Peng is the sweetest lady, so kind, and does a great job running the show by herself! Always timely and with great communication when I need to make my regular drop offs!
Anyone complaining needs to realize workers are still human beings and deserve a kindness and patience themselves ”