“The stack of new Cooper tires by service bay two gleamed under the fluorescent lights. Brian at the front desk started check-in by asking about my three-minute warning light and not just shell sizes, and quoted the exact installation labor fee without me asking. Two techs worked in tandem on the lift, one doing a torque check while the other balanced, and the whole alignment was done inside forty-five minutes on a Saturday morning.
Waiting area had fresh coffee from Peet's down the street, actual ceramic mugs, and a clear screen showing the rust inspection on an old Ford F-150 next door. Final invoice matched the estimate to the penny, and they rotated the spare at no charge. Each receipt got a handwritten note with pressures before and after, and they offered to mark the bad wheel stud for future service.”
“Super friendly and accommodating, family run business. Not only did they meet my tire needs, but they did so rather quickly and efficiently. I was there no more than 40 minutes from the time I pulled up until a new set of tires were installed and aligned. I highly recommend you check out AB and Tony there at tires direct! Thanks guys!”
“I rarely write reviews, but want to lend my support to Ace Auto Care. I took my car in with brake issues, and they diagnosed several other issues that I was unaware of. They did not push any extra services on me, but rather explained which ones they felt were important to address and which ones I could hold off on addressing. We had a bit of miscommunication about which services I authorized, and rather than arguing about it, they simply reduced the cost and took the view that they wanted the customer to be happy. I hope not to have to take my car in anytime soon, but when I need to, I will definitely go back to Ace. I highly recommend them.”