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“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“I think they did a really good job.. the guy at the front counter was a little less knowledgeable than I expected.
But the techs seemed very good.
Good turn around time and reasonable price”
“Kevin R was a total professional who efficiently figured out my phone issues and helped me activate my new phone. He also has a pleasant demeanor and good communication skills. I highly recommend him.”
“Mr. JAY's service is very good, the experience is very good, there are many Chinese customer service, in short, the experience is perfect, the explanation is very detailed”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“We recently bought a phone in this store, the employee Chris explained everything very well and helped us choose. Despite our poor English, Chris was very patient and helped us as best he could. Thank you Chris. I recommend.”
11AM - 6PM
5414 Walnut Ave Ste F, Irvine
Mobile Phones
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“There were only two employees and they were doing there best to make sure people were acknowledged and served as quickly as possible. There was a very dissatisfied person that they handled with great patience”
“Amazing customer service!
Today I went to this AT&T store because my phone order had already been placed over the phone, but the SIM cards were lost in the mail and we also had activation issues. The team spent almost two hours helping us and made sure everything was fully resolved.
A special thank you to Jesse — he was extremely helpful, patient, and dedicated. His work ethic really stood out, and he made the whole experience so much easier for us.
Really appreciate the great service!”
“Went to here for get a new phone, the sales person Louis is very knowledgeable and helpful. His friendly smile make me feel very comfortable. Definitely nice experience.”
“I want to thank Adrian at the Woodbridge Irvine office for assisting me in getting a new phone and transferring all the data. I found him to be a great and professional representative for your company!”
“Trinity helped me twice at this location and she is amazing. She provided me with efficient and excellent customer service even with a line full of people. She is attentive, polite, calm and professional. I am so grateful she was able to help me quickly with a new number and issues with my work phone texts. She deserves a raise because she’s an expert at what she does and is great with people. I will be recommending her to all friends & family. AT&T is very lucky to have Trinity working here! Thanks again!!”
10:30AM - 4PM
31921 Camino Capistrano, San Juan Capistrano
Mobile Phones
“Excellent service, a friend recommended cricket to me and told me that he will look for Ara and he was not wrong. She is very patient, she helped me with everything, very good”
“About a week ago I went here to get my dad an iPhone 14, finally upgrading him from a brick-phone from what I assume the early 2000s lol. Jazmine (hope I’m spelling it correctly) was an absolute pleasure to work with. Very knowledgeable and friendly. Thank you”
“Claudia was fantastic, absolutely fantastic. She help me unwind some horrendous mistakes made by Verizon's outsourced customer service from overseas. Claudia was not only a life saver, but was a life saver under pressure, with grace, with ease and speed. Verizon should give her a promotion, then AI-clone her and dispense with the outsourcing. . . just sayin.”
“Hey listen.. Mario has the most outstanding customer service I have come across in the last decade. If he does not get a raise in the near future, his talents and expertise can take him to new heights. Thank you At&T.”
“Had a great experience at this AT&T store purchasing a new Iphone, AirPods, and getting a red light screen protector installed. Everything was done flawlessly and efficiently. Huge thanks to Long, Cam, and Adam for their help. They were knowledgeable, patient, and made the entire process smooth and stress-free. Excellent customer service all around. Highly recommend this location.”
“Great people work here. I’ve been dealing with the Asurion reps (who are a nightmare to deal with) and the people here at Verizon are fantastic. Justin deserves a raise and a promotion.”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
“Great customer service, went in for a sim card and the gentleman that helped me was super helpful and more than happy to help. Im mow upgrading my phone next week when I get back from vacation. Thanks again for the support!!”
“Fantastic experience with Sam. My wife ran over her iPhone and cracked the case. I called him first and Sam said it would take 15 min and the price was about $120 service included. He warned me the screen would be slightly different in color than the original, and offered a higher model for a higher price. It’s an older phone so I said no. I dropped off the phone and shopped for about 13 min and came back and he was already done. That was about 6 months ago and the screen is still working great. My wife did notice the slight difference in color (I couldn’t tell but I’m sure if it was my phone I would), but she has no complaints. I had a great experience and would definitely come back if I ever needed more iPhone help.”
“Came into the AT&T store and worked with “Sara.” She was very knowledgeable and helped us greatly with our account. She was so pleasant, kind and courteous. What a great experience.
Truly an asset to the AT&T team.
Thank you ”Sara””
“Drew in Irvine spectrum is excellent . He deserves to move up as a store owner to generate more revenue for Verizon.
. Don’t lose him . Verizon will exceed if everyone can function like him . Jim”
“I had a great experience at the T-Mobile store Zaid Omar and Nayrouz helped me with buying a new phone and made the whole process easy and clear the store manager Raya was also very helpful and made sure everything went well their customer service was honestly amazing and I appreciate how friendly and patient they all were I definitely recommend this store to anyone who needs help with their phone.”
“Great customer service by store manager and team. We ordered a new phone/line online and then went to the store for pickup and a screen protector + setup. The employees were very helpful and advised us about the accessories promotion, lifetime warranties and they also helped us with all our questions.This store is in an easy accessible location; I was able to get in a (very) quick trip to the grocery in the same plaza while my husband stayed behind just in case for logins/passwords. We were in and out quickly - much more quickly than other cellphone upgrade/replacement experiences.”
“I came to see why my phone was acting up , turnd out its a new update and i left all the appa open in the bck ground , the lady here has a lot of patience by helping someone like me who really isnt tech savvy ... she gave me an umbrella”
“We were helped by the lovely Zee. Zee was fantastic she helped us out so much! She answered all of our questions. Excellent customer service! Highly recommend this AT&T store!”
“I brought my daughter in for her first cell phone. She wanted an iPhone but I was hesitant about costs. The store representative, Sara showed us all of our options including a great deal on a year older model. It was perfect for my daughters needs and didn't break the bank. The store rep, Sara was very honest and upfront about costs and fees. She even helped my daughter set up the phone and made sure it was ready to use before we left. Sara was great.”
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“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”