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10:30AM - 7PM
25401 Alicia Pkwy ste d, Laguna Hills
Mobile Phones
“Rokform is my go‑to Christmas gift shop for the men in my life. It truly is a one‑stop shop, and I absolutely love their showroom in Irvine.
The team—Shady, Claire, Jessica, and Madelyn—are extremely knowledgeable and do a great job explaining the products and helping you find the right fit. My brother‑in‑law is a firefighter and motorcycle rider, and he has gotten incredible use out of the phone case and mount. I am very happy with the products I have purchased & will continue to purchase from them because of their high quality. Thank you Rokform!”
“I got to my appointment early and was greeted and helped right away. I wanted to see if I could trade in my old watches and iPad as well as reduce my monthly bill. Kevin and Derek both worked with me and let me know my options for the trade in but most importantly they got my bill reduced by $47!! I was so happy. 10-10 recommend”
“Too bad I can’t give more than 5 ⭐ , because they deserve 10, outstanding service! What the Carrier could not figure it out, Louis fixed in 2 mins, he is phenomenal!!!”
“Came into AT&T Woodbury Irvine fully prepared to spend half my day there (based on past experiences). Jarryd proved me wrong—had everything handled in about 20 minutes. Fast, professional, and actually efficient. If you go in, ask for him.”
“Claudia was amazing! She helped us so much with our phones and accounts. Explained and walked us through every detail, answered all questions, all while being an absolute joy personally to talk to during the entire process! Thanks again!”
“Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!”
“Ms. Ines was quite friendly, patient, and very knowledgeable. She was forthcoming to suggest and explain the nuances, cons and pros of different plans and phone exchanges, best suited for our three-member family usage. Her communication ability is authentic, effective, and efficient. She is one of the best, most helpful retail representative I have encountered over a couple decades.”
“Visited your store on Pico in San Clemente this morning. Met Kylee who was so nice, patient and informative. She helped me resolve an issue I had that I thought would be complicated. What a great attitude and personality. It is so awesome as an 82 yr old guy to have someone spend time with you, make sure your issue was understood and then resolved.”
“Seth was literally the most knowledgeable, intelligent, and down to earth dude I've ever worked with in a phone store. He was practical and logical about our situation, and those are two of my favorite values in a human.
Thank you, Seth!!”
11AM - 6PM
5414 Walnut Ave Ste F, Irvine
Mobile Phones
“I had to swap phone providers recently and Wen was super helpful and charismatic! She made the process not only easy but enjoyable. No issues with service so far, highly recommend this store.”
“5/5 because they deserve it!
Christian was an absolute angel and helped me immediately. The place was clean and he greeted me. I was having a very terrible day and could hold back tears but I needed a new phone after losing mine in a car accident. He assisted me and the process was so quick. By the end of it, I had tears of joy because my needs were exceeded. Great guy!”
“Nathan took care of me at the store. He took the time to answer all my questions. He was able to process my request in a very timely manner and he was very polite and well spoken! He speaks Korean as well if you speak Korean. Thank you so much Nathan I appreciate you!”
“I came in to open my business account, and Louis was very helpful. He chose the best phone number for my business. I would definitely come back and recommend him to others. Thank you, Louis! ??”
“Bardia was such a great representative, he was humble patient and kind. I was so impressed on how he handled an angry customer. He was humble and patient even though the customer was rude and disrespectful to him. He also helped me with my problem and went over and beyond to assist me
THIS STORE ROCKS☺️”
“Writing
I had an outstanding experience at Metro PCS by T-Mobile, all thanks to Khan. From the moment we walked in, he was professional, knowledgeable, and genuinely attentive to our needs. Khan went above and beyond to make sure my girlfriend got an incredible deal on her new phone, including a brand-new activation line and even waiving the fee—which we truly appreciated.
What really stood out was his honesty and dedication to giving us the best value possible without any pressure. It’s rare to come across someone who combines great customer service with real integrity, but Khan delivered on both.
If you’re looking for top-tier service and someone who truly looks out for you, ask for Khan. Highly recommend!”
“Natalie was great. Ended up having a problem and calling the store to try to fix it. The other guy that works there picked up and then put me on hold. I literally drove to the store while on hold, saw him just talking to people, and had Natalie help me instead. When I’d come in earlier she had gotten through like 3 customers and me before he’d finished one.
Try to go when it isn’t busy.”
“I came into the AT&T store today not too happy about some unexpected charges I noticed on my account. Blake went the extra mile giving me a printout of my current bill readjusting our entire account. My husband and I both left with brand new iPhones and a cheaper bill! Thank you Blake and AT&T Dana Point for your tremendous service!”
10AM - 6:30PM
2710 Alton Pkwy, Irvine
Mobile Phones
“I had a problem with my Galaxy phone and he was able to assess and fix the issue right away. I highly recommend his mobile repair stand! I changed the screen protector as well and it was done in a few minutes. His price is reasonable and will use him again in the future!”
“Roland is a stand out employee with incredible patience and adept at managing customers as they wait . A valuable trait . So knowledgeable and efficient as he goes through the machinations of set up and data entry ! Couldn’t ask for more !”
“This is the second time I visit this location and have the wonderful opportunity to have their amazing associate Walter assist me with all my needs. Last year he helped me out with a desperately needed phone upgrade and today he did the same. He is very respectful, attentive, helpful, and overall easy going. He made the experience a quick and pleasant one again, I had my 5 year old with me today so that was very much appreciated. I would recommend this location to anyone looking for great customer service.”
“Britney gave me an excellent service five stars and the manager very helpful too, and Hector, they gave me fantastic service. Thank you. I called from ladera ranch and the brand there they didn’t want to help me .”
“Wonderful help at this convenient and clean store.
Ivan was SO helpful, and was such a pleasant person to work with!! And very knowledgeable about all of my needs in selecting a new telephone.
And the other gentleman (I believe his name was Matt) was helpful also.
A very positive experience in every way.”
“Roland was a Really helpful. I was lost in trying to set-up my new iPhone 17 and I was LOST!!!
Roland in minutes he guided me through this maze and got my phone up & running
A BIG Thank you: Roland
Ed Kent”
“This is the best store in OC, super pleased with the way they work here. Alex is a GREAT HELP! Check them out if you need a phone. They will help you understand your bill and phone plan.”
“Liquipel's customer service is top-tier. The team is not only knowledgeable but is also dedicated to providing a user experience that is as seamless as their product. They ensure you are guided through the process, keeping you informed at each step, and are always ready to address your queries and concerns.”
“My phone was just stolen at work and I walked in stressed about the costs around Christmas and the young female Verizon employee was beyond amazing! She was efficient, knew her information, and made the transition the easiest I’ve ever had at a store. She deserves a raise!”
“Sophia was GREAT GREAT GREAT!!!
She was as professional as one can be.
She broke down every thing I asked and a lot more.
I’ll definitely be back to buy some of the perks that she explained.
The other gentleman that was there was also GREAT!!!
Thank you Verizon!!!
See you soon!”
“Thank you Melissa for all of your assistance and professionalism! I have followed you from your previous store to this new location. Hands down one of the best managers!! I look forward to working with you again!”
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“Alejandro gives the best costumer service! I did an upgrade because I got offers just to be a Cricket Customer, I have 5 lines in my account and I pay $25 per line!! I always recommended Cricket Wireless to my friends!! TY guys.”