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“I had a really good experience renting my storage unit, always felt confident my belongings would not be stolen. It is an easy in and out facility, Guy your representative helped me move in and move on seemlessly... Ty”
“Laguna Self Storage is fantastic - clean, safe, and super secure with friendly, helpful staff. Communication is always easy and the whole process is stress-free. Highly recommend!”
“Thanks to US storage for helping me with any issues I may have including my storage or my monthly payment. They are so good and have amazing customer service. If anyone needs a storage unit with adorable prices ask for Julie (: she is amazing and so full of light !”
6AM - 9PM
18 Hughes, Irvine
Self Storage
“I had the pleasure of working with Ghizala at the Public Storage Hughes location in Irvine, near Lake Forest, and I cannot recommend her enough. I had been searching for a storage unit in the Irvine/Lake Forest/Laguna area and spoke with her directly. From the very beginning, she was professional, kind, and incredibly helpful.
What stood out to me was her thoughtful follow-up—she checked in about a week later, but in a very courteous, non-pushy way, just to see if I was still interested. That level of care and customer service is rare and truly appreciated.
Not only was her communication excellent, but the prices she offered were also the most reasonable I found after doing quite a bit of research around the area. The facility itself is top-notch: large, clean, safe, and very well-maintained. Ghizala took the time to explain the entire process clearly, which made everything stress-free for me.
If you’re looking for a storage unit in Irvine or Lake Forest, I highly recommend visiting Ghizala at the Hughes location. She goes above and beyond to make sure everything is taken care of. Thank you, Ghizala, for making this such a smooth and positive experience!”
“It feels unfair that the storage unit rates increase every four to six months. After being a customer for over four years, they essentially treat it like real estate.” we have to keep moving around, now we are moving out from this company storage.
I do have to say am very appreciate it, with customer services at front office ***** (Ivette) *****
RATE:
-Corporate Office *
-Front Office Customer services (Ivette) **********THE BEST”
“Jacob and Wendy are so friendly and helpful. Pouch is a great storage facility. No price games like the other places. And no crypt keepers working the desks. Five stars all around.”
9:30AM - 6PM
66 Tesla, Irvine
Self Storage
“Bill at Extra Storage was kind enough to help me chose the right storage size for both my current and future needs. He took the time to review the site map, in addition to having a quick tour that allowed me to have a visual of the different dimensions for comparison.
I appreciate the customer service experience.”
“Went to check out a new unit and Gilbert worked with us. He answered all our questions and was very informative about policy and expectations for renting through Pouch. He showed us around the facility and provided great customer service.
Thanks Gilbert!!”
“We are very pleased with our experience here. The customer service representative at the front desk was very helpful in giving us the full tour and answering all our questions. Having our storage unit this close to home is a big convenience as well. Looking forward to getting our garage cleaned out!”
“The manager at the front desk at the public storage located on construction drive in irvine was amazing , the best customer service I ever had
God bless him”
“Great help from Francisco and Sandra. I had to switch units as the one I got was too small. Was able to do it without any problems and still got the discounted pricing! Thanks you!”
“Justin helped us with renting a space to park our travel trailer. The process was very easy and handled professionally. Would definitely recommend this Extra Storage location.”
“I've had household storage here for at least 6 years. From the beginning the staff and facilities are beyond compare with other storage companies. I have moved to different storage units several times, moved things out then back in and during this long period using storage the staff has been beyond knowledgeable, accommodating and general friendly and quick. The current manager Jose Guirola has been on staff throughout all of these years and is the foundation for how well this location runs. Knowing my personal items are safe, secure and the building is extremely well maintained, it's been a lifesaver !”
“Cindy was extremely friendly and her pleasantness helped calmed my nerves around dealing with my clutter. She kindly showed me the units and definitely helped customize the help to what I was looking for. I got my unit immediately when I was in a pickle by using their automated system and within 10 minutes of finding them, I was able to let myself in with my own code. Super easy process. Super accessible units on ground floor.”
“I had an amazing experience at this Public Storage location! The facility is clean, secure, and well-maintained. A special shoutout to Chris, who went above and beyond to make sure everything went smoothly. He is by far the most helpful and nicest worker I’ve encountered. He took the time to answer all my questions, walked me through the entire process, and made sure I had everything I needed. His professionalism and kindness made this experience stress-free and enjoyable. Highly recommend this location, especially thanks to Chris!”
“Awesome customer service very flexible times and overall
I entered the office 20 minutes before they were closing and I was out before 6.
Suzanne was more than helpful and overall great spirited.
When and if you’re in the area and need a good storage spot extra space Storage is the place to go!!!”
“Mariam did a fantastic job setting up my account and closing me out when I left. She was extremely knowledgeable and professional. Highly recommend this location due to her services.”
8:30AM - 5:30PM
22535 Aspan St, Lake Forest
Self Storage
“Lake Forest Self Storage would not be the establishment. It is today without the Care consideration and genuine nature of Lisa who is a blessing for the company.!”
“I had a great experience working with Guy today on finding a unit which would work for me. He was completely honest and really cared about helping me. It’s very hard to find employees like that who actually care about the customers needs. You can tell he cares about helping. I would for sure recommend asking for him to help you if you want someone who’s nice and honest.”
“I worked with Dave at the Santa Ana location and it was a true pleasure. Very professional and focused on customer satisfaction. I’m looking forward to a safe and reliable storage experience.”
“Scotty was so helpful and awesome and gave me such an excellent experience at public storage. His kindness and hospitality will not be forgotten. I honestly cannot give him enough praise. Scotty is the definition of customer service.”
“Just had the best experience checking out this storage facility. Maria was extremely helpful, kind and knowledgeable. She helped me find a unit when I didn’t think it was possible. The rates are competitive and the location great.”
“Came in today, spoke to Juan he was so nice and helpful. Trevor ended up showing us all the units and was so patient in showing us around and was extremely helpful in helping us find what we needed. Definitely recommend coming here and speaking to either Juan or Trevor.”
“Great prices, good hospitality, newly remodeled, the staff in the front are very kind young man & lady if your looking for a safe storage place in the area this is the place to go”
“Staff provided excellent above and beyond help ( Chris and Manny). I was given personalized help and reassured several times that they are there to help me with all my needs. So glad i was able to get the help I needed in a quick and professional manner.”
“The guys here have made me and my mother feel safe, seen, and understood. They are polite, informative, helpful, kind, generous, and noble. Eventhough its a storage company, it still feels a lil bit like home!”
“I was here for 2 years and every interaction was smooth and friendly. There’s almost always someone onsite which made me feel safe. It’s clean, well lit and was a great experience -largely because of the people who work here. Highly recommend.”
“I spoke with agent today November 25, 2025 and the agent Kyle resolved issue and I am happy with all services.
Bake parkway and 405 freeway, irvine California
Regards,
Shawn”
“Bailey is very helpful and friendly member of your staff. Professional and courteous, it was a pleasure doing business at the local Cube smart, due in most part from the fantastic service of Miss Bailey.”
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“I’ve had a great experience at this location, because Guy has always been so friendly and helpful. If you need a clean well run storage facility, this is the one!”