Victra is a Verizon Authorized Retailer located in Lake Elsinore, CA, dedicated to providing an excellent experience for its customers. The store offers a wide selection of wireless devices, including phones, tablets, mobile broadband, and accessories. The knowledgeable staff aims to connect technology to everyday life in a reliable and enjoyable manner. Customers consistently praise a store consultant named Trinity for his outstanding service. He is described as courteous, professional, and knowledgeable. Many reviews highlight his ability to explain products clearly and guide customers through their purchases, making the process smooth and stress-free. Trinity's dedication to customer satisfaction is evident, as he stays late to assist customers and offers innovative solutions, such as contract-free service options. His calm demeanor and friendly approach help create a welcoming atmosphere, making customers feel valued and appreciated. Overall, Trinity is recognized as a significant asset to the Verizon team, leaving many customers happy and eager to recommend the store.
I love this store. They acknowledge you upon entering, provide prompt service, they're knowledgeable, and they're just the nicest people to speak to. Great job all the way around!
February 2026
I came in to upgrade my old phone and the sales representative Mark and Store manager Daniel gave us excellent service!! They went above and beyond finding me the right deal and right price for what I was looking for. I would definitely recommend coming to this location! Thank you Mark and Daniel!!
October 2025
I needed to upgrade my I14. Jason the Rep was very helpful and set me up with the 17 and transferred all my info. In/out in 30 minutes.
