Electronics in Livermore, CA

“I received excellent customer service. The representative Danessa listened to my concerns with patience and quickly identified the issue with my account. Everything was explained clearly, and the problem was resolved efficiently. I felt supported throughout the entire process and was very satisfied with the service. Overall, it was a very positive experience.”

“An extremely wide spectrum of inventory: cords sets, configurations, switches, fuses, server racks, connectors, and other Misc. and/or unique (hard to source) pieces or specifications for a cord design.All of which is coupled with Unparalleled customer service, exceptional product/industry knowledge & understanding. A level of treatment I've come to know & expect, I am happy to say that with each interaction I have constantly been greeted & treated with every single time!!In the past over the many years of a transactional relationship, there has of course been unexpected situations and/or minor mix-ups, to me an understandable situation being that no one nor anyone business/entity is perfect. To me, the details that spoke volumes above the rest were how much they did to make sure they "corrected/fixed & solved to a level that I found satisfactory." Instead of giving me the run around while trying to point the finger elsewhere, They specified/verified the current (or highest priority) problem that had been the result of whichever circumstance caused the mix-up. Then quickly & Concisely presented me with all the different Solutions available, Along with what each one would entail plus the end results, Highlight the differences between the options. After I had made my decision on how to progress getting the project back on track, the sales representative that I was working the with then took this opportunity (While it was still relevant and fresh in both of our minds) Look back app previous communications to figure out what specifically caused the initial breakdown and how to prevent it from happening again. Once all of that hadn't happened they continued to still really go out of their way to make sure I felt compensated for the delays caused mix up before finally doing a quick rundown for all the rest of my future or ongoing projects, To make sure they were not only in on track but also verifying all key details.Great experience overall, In my also humble opinion, misses one of the few companies classic that takes the phrase "The customer's always right" to heart seemingly keeping it as one of the corporation's core values.”

“The T-Mobile crew, especially Gavin and Kayla went over and above the call of duty and made my experience with switching to T-Mobile the best telephone company experience I have ever had. I recommend this location for great service and I’m very happy with my phones and customer service”

“Went right before close to look for a specific product, and Matt (I think) was kind enough to take the time to go to the back and look for it. Even though he couldn’t find the specific one I was looking for, I really appreciated that he cared enough to do that for me minutes before close. Everyone was kind as well. Store looked very good as well, one of the best Targets I’ve ever been to. They’re doing a great job over there!”

“The quickest and best upgrade/ trade in process ever! Amanda was so efficient on making changes on my account and made sure I had the best plans and coverage that worked best for my needs!”

“Hey I had a question about the 711 app. I got a new phone number and email but my points are all on the old stuff I can't log onto. So how can I transfer or switch my points to a new account? Please let me know. I got like 5k points on there.”

“Came in and they had this dude working all by himself; he was so considerate and hardworking. He was taking in and getting all of the DoorDash orders late at night and managing customers coming in as well!!”

“I walked in and asked about the available plans and how I could transfer off of my family plan to my own. Cooper was very helpful and helped me find the best plan for me and for my family with the change. The store is clean, well laid out, and all the employees are friendly. I was greeted at the door and didn't have to wait to talk to someone! I had a really good experience.”

“Hats off to my new friend, Deep, at this 7-11!!! I visited this store on Dec 2, 2019. It had just gotten dark, and I was lost. I was staying with my daughter in Brentwood, and went to visit a dear friend in Livermoor. Somehow, I missed my turn to get back on Vasco Rd, and my cell phone only had 5% left on it, so I couldn't use my GPS. I was borrowing my daughter's car and it didn't have the proper attachment to charge my phone. So I started searching for a gas station. This was the first one I came to. I went inside to see if there were any paper maps. I can read a map like nobody's business!! But, they didn't sell them. Deep told me that I could get one at Walmart. I told him I was totally lost, not from the area, as I live in Washington state. He tried to tell me how to get to Walmart, but I must have looked completely confused. He asked if I had my charger with me. I did. So he offered to let me charge it there. He was so kind to me. He made sure that I was comfortable. He told me that I reminded me of his grandmother. I took it as a compliment, as I am a senior citizen. I stayed in the store for about 20 minutes. Deep was polite to everyone who came into the store. The store was clean and so was the bathroom. I doubt I will find myself in that part of Livermoor again, as my friend lives on the other side of town, but if I do, I will be sure to visit it again, and perhaps see my new friend Deep.”

“Last night there was the best cleaning, the one in green t-shirt and one more boy were there, it seems like it is the first time the store was cleaned, it felt good that they cleaned the restroom too, it was good.”

“I have been going to this store for almost 15 years now. Under the same ownership since the first day it was brought to our Springtown area. I have to say recently this store is becoming one of my favorites! There is new management under the same owner, that care about the store & its wellbeing. Friendlier clerks, great service, reasonable prices, and one thing that other 711 stores in Livermore cannot relate to.... GOOD Hot FOOD!!! After a long day at work I stop by for a slice of pizza and a taquito. These guys always have fresh food hot & ready, so no matter the time of day I can grab my slice & big gulp and go about my day. Really happy the store is feeling and looking better now!”

“Good service seems to be a thing of the past. Overall, 7-11 isn't known for having good service or good employees, in my experience. I stopped at this location yesterday and found that this isn't the typical 7-11 and the young lady working there isn't your typical employee. The store was clean and the clerk was friendly and helpful. After our brief encounter, my day felt happier as she was so pleasant. Good parenting most likely played a big role in her life. Thank you. I don't live close to this store but visit Livermore fairly often. I look forward to stopping by again.”

“My friend got a flat tire. We had a spare but didn’t know how to put it on. We went inside and asked if someone could help us. Jon or John not sure of the correct spelling was so helpful and helped us take the old tire off and put the spare on. He was so nice and professional about it. Awesome job!!”