I believe that Service Employees should explain, in detail, what is happening versus just typing up an invoice. Poor Customer Service is a stretch. After this service I will happily return to Fletcher Jones in Irvine regardless of the drive
March 2023
Ordered a headlight for my 2018 Audi A4 for for the headlight to come back cracked. Tried communicating back via email to return the product but doesn’t send back a shipping label in order to return the product.
March 2023
I believe that Service Employees should explain, in detail, what is happening versus just typing up an invoice. Poor Customer Service is a stretch. After this service I will happily return to Fletcher Jones in Irvine regardless of the drive
