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“I really appreciate everyone in this store for their timely and high quality of service. They are very quick with communications and have made my life a whole lot easier. Thanks UPS team!”
“This is the very best UPS Store anywhere and I have been to quite number of these stores. The staff goes above and beyond to help get your needs meet. I recommend this store to EVERYONE!!”
“Today I experienced excellent customer service at this location. The employee's name is Ryan and he greeted me as I walked in. I was not there as a 'regular' customer. I went in to return a medical device in a pre-paid shipping box and had no intention to purchase anything. I mentioned that one of the monitors I was returning was still 'beeping' (couldn't get it to stop) Ryan patiently re-opened the box and was able to stop the beeping. Several people had entered the store after me so it was starting to get busy. He treated me like I was a regular, paying customer and gave me a return receipt. I experience service like this once in a while but, sorry to say, lots of businesses don't understand true customer service. I thought this was important enough to recognize Ryan and hopefully UPS management will also recognize him for the exemplary employee that he is.”
“This place is great. The people inside are super nice, and they packed everything great. But what really took the cake for me was the free label printing. That’s right, if you have your label ready to go, they will print it for free. I’ll be visiting this place again for sure.”
“Great service! I needed them to send a my MRI image to a doctor. It was a little complicated, but they accomplished it. The young man who did it observed I was in pain standing, so he got me a chair. bravo!”
“Jaime was super helpful and friendly. She helped me with all the different orders and packages I had making my process very smooth and easy. Also the Amazon self service desk is super helpful and appreciated when you don't want to wait in line.”
“As a supplier of high end furnishing's, we have used many freighters and packers. As the owner I am difficult to please but Desi was incredible. They built a crate and shipped a very expensive chandelier for us. The cost was very reasonable and it arrived safely. I was impressed with their services and follow up to ensure that the entire process went smoothly. PakMail is a professional and personable company! I would use them again and again!”
“My new go to place for all my postal service needs! Excellent customer service. Came in for a live scan for a new job and Mackenzie had it taken care of in less than 5 minutes! She's thoughtful and competent in her work with a refreshing get it done attitude. Much appreciated! I love her!
Busy place with lots of service options. UPS, Fed Ex, USPS, DHL, Western Union, notary services, gift shop, post office boxes. I was very impressed. Thank you for being there and thoughtful of my time. Will definitely be recommending you to all my friends and family and co workers. Keep up the excellent service!”
“Always a great place but Jordan specifically went above and beyond for me! I had kids and lots of packages and he helped me unload/open doors etc. Great place with great customer service!”
“I went for shein return today and I didn't know the new process but the lady named Dastine(I think) helped me with it and she was so sweet, patient and helpful.”
“I have been a customer here for 5 years going back to the previous owners who were fantastic. Fortunately, Guri and his team are also just as helpful, attentive and really care about their customers. I don’t go anyplace else!”
“James was AMAZING today working fast and efficiently even with the never ending amount of people coming into the store. A busy day for him but he made my experience very pleasant. Hopefully the impatient ones didn't show themselves to him too much today. Thank you JAMES.”
“They are always fast and efficient. I'll see a line thinking it will take forever and it never does. Plus there are 2 Amazon return kiosks to help keep the lines down.”
“The ladies managing the store today were friendly and prompt. The store was tidy and honestly had a good vibe! Especially noteworthy is Maria. I’ve had several LiveScans over the years but none have been as efficient and quick as this one. Thanks Maria (and the rest of the staff) I’m moving all of my shipping business to this store.”
“Postal Annex is a breath of fresh air, a sigh of relief... in this busy world we live in it's nice to know that there's a place where you can pop in, get your packages shipped and go on about the rest of your day.This is such a place.The lady there is sooo nice, she got my package addressed and done in just a couple of minutes. This was a much better experience than going anywhere else and having to wait in line.(I was going to go to the post office, here was BETTER!)”
“We needed help with a few time consuming items. Stephanie, one of the Notaries there helped us with everything we brought in. She was very courteous, knowledgeable and efficient. Her and the other female store employee were helpful, friendly and efficient for every customer that came in while we were there. This store is a very busy location so quite a few customers came in while we were being helped. We will be using this UPS store from now on, because of their outstanding customer service.”
“I have not shipped here yet, but I have four very large boxes sitting by my door that I need to take down three flights of stairs to be returned at this UPS store because it is the closest. I gave it five stars for now and will follow up once I Ship my packages and see how everything goes. I’m a little apprehensive based on the reviews on here so I am rolling the dice and hoping for the best.”
“Every time i come to this store - it is busy but the employees are always pleasant and efficient in handling their clients. Gentleman who helped me today was very polite and quick.”
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“A very nice Independent Mail service center. I have used them a few times with good results. The best part is their rates seem to be much better than the national chain mail centers.”