Verizon, through its partner Wireless Plus, Inc., offers exceptional customer service and expertise in wireless solutions. Customers have praised the staff for their quick and knowledgeable assistance. Jose efficiently resolved network service issues for a customer, showcasing his expertise. Jennifer was highlighted for her friendly and attentive service while helping a customer obtain a new iPhone 16, ensuring all questions were answered. The team is also noted for their support in activating new phones and transferring information seamlessly. Marisa went above and beyond by staying late to help a customer in need of a new phone during their vacation, demonstrating dedication and care. Overall, this Verizon location is well-regarded for its helpful and patient staff, making it a recommended choice for anyone needing wireless services.
Omar was a really big help and has great customer service!
August 2026
I loved Omar. So helpful that I went and bought him a muffin because I didn’t know how else to thank him lol. Amazing service!
August 2026
Omar was extremely helpful when we needed to disconnect a main number and transfer another number. He also worked hard to find ways to save us money. I highly recommend the Echo Park location!!