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“Store inventory and sizes are limited. I guess you feel the material and then they will order it for you. Athletic footwear selection is poor. But I keep going back!”
“I absolutely love this store! From the moment I walk in, everyone is welcoming and the customer service is 10/10. I recently bought a racquet and accidentally chose the wrong string setup. After calling the store, Janelle went above and beyond to make it right and got everything changed for me without even needing to come back in. That level of care and service is hard to find. I’m really glad I made the switch to Wilson racquets because the customer experience has been amazing.”
“I dropped into this location after I learned my Airbnb didn’t have an iron. I needed a suit a shirt steamed for a wedding in a few hours. The tailor Cor took my items right away, despite a backlog of work, and steamed out all the wrinkles. He did it free of charge and politely declined my tip, saying only “please just remember Nordstrom.” I certainly will - outstanding customer service!”
“The cutest store with the coolest pieces. Fell in love with and immediately purchased the most gorgeous woven black leather bag and was sooo tempted by the other colors. Soo many sales representatives came up to me to help me and tell me the backstory of the bag. Such a fun place to shop! Will definitely be back!”
“Shopping for high-end fashion used to be such a struggle until I found this place. The outfits are truly one-of-a-kind and make me feel so sophisticated and beautiful! Honestly, it's also the best spot for unique gifts in the city. OBSESSED doesn't even cover it. If you're looking for luxury and quality, stop searching and just go here.”
“Great store and great people but yesterday some resellers were threatening employees over the pearlized. Not a good look for the community. Always an easy cop at this store. Where’s mall security?”
“I went in wearing scrappy Walmart joggers and left wearing the most comfortable, s-o-f-t-e-s-t, warmest sweat pants I've ever had. Life-changing! Plus the M.B. store has the nicest, most helpful staff I've ever come across. I know where I'm going for my wife's birthday present.”
“this urban outfitters is very spacious! there's tons of parking in front of the store itself. i walked in a few weeks ago and bought a few of their perfumes! the store was organized. their byoma selection was neat and other makeup products. this store is known for being a bit on the pricey side, but there are a few gems that you can find. the service was fast and efficient. the young girl who packed my perfumes was very gentle with them and assured me how well she packed them so they wouldn't break. couldn't catch her name but she was so sweet.”
“David and his team were outstanding. They helped me find exactly what I needed quickly and efficiently, and the experience felt effortless. The service, the vibe, and the quality of Vuori’s products were all on point. I’ll definitely be back the next time I’m in town”
“Great customer service. Very helpful and nice staff. Bigger store than the one on Abbot Kinney. Clothes are so comfy. Good selection. Located inside of the village next to Gorjana and across the street from Tommy Bahamas. They opened today!”
“I rarely leave reviews for retail stores, but I truly have to highlight the help I received at Aerie. Not only do I love their clothing, but the manager was incredibly kind and genuinely amazing. I really appreciated the experience.”
“I love shopping here and you guys have a very welcoming atmosphere, Angelina helped me out, she’s a very sweet lovely young lady and helped me apply for a gap credit card and overall has great customer service.”
“OMG where do I even begin... This is the best retail store in California - period, full stop. The service is unforgettable. The whole staff is so friendly and inviting. It's just such a fun place to hang out and do some shopping. AND THE MANAGER IS AN ABSOLUTE QUEEN AND I LOVE HER. She makes everyone in that store, customers and staff, feel valued and respected. You can tell how hard she works to hold this store at such high standards of experience and service. The selection is phenominal, but what you'll remember is your experience in that store as a customer. They all deserve a raise pronto. Thank you for really caring about people!!”
“Val and Comfort were amazing and super helpful! This was my first time at Alo and these two girls have set the bar high! I will definitely be back at the Manhattan Beach, CA location.”
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“This was my first time inside an Old Navy and I didn't know I was missing out on these cute outfits and finds. The store was well organized with many friendly workers offering a shopping bag etc. What I was very impressed and thankful for was the customer service. They go above and beyond to help you find the size you need if it's not available in store and have it shipped to your house. We were helped by a wonderful young man with glasses. A great help to my aunty. Totally appreciated since she was looking for these specific pairs of pants for her son. Hope to be back soon.”