“I opened an account with Bank of Marin after moving to Sausalito from the East Bay. The Sausalito branch offered excellent customer service for a few years but, after an employee shake-up, it was never the same. After 18 years in Sausalito, I relocated to Mill Valley and am lucky enough to be in walking distance to the Bank of Marin branch in Mill Valley. The employees at this branch are exceptionally friendly and efficient. I cannot describe how wonderful it is to have a nearby bank where the staff automatically goes above and beyond to help their customers. I would give them ten stars if possible!”
“I've always loved the customer service Il've received at RCU, but this time around they out did themselves. They made my loan process painless and seamless. Can't recommend Erika L enough.”
10AM - 5PM
101 Tiburon Blvd, Mill Valley“This branch is actually beautifully designed with darker tones and having a more upscale, ballroom style motif going for them. Steven their banker, was super attentive to my situation when dealing with my account, while handling multiple issues around the teller line and still keeping the customer service at top grade. Customers coming in just need to realize that this is a bank and lines are natural to wait in. Just like everywhere we go in life. The wait here is not out of the ordinary and the personable interaction with the teller line and bankers are exceptional. Definitely one of the better Citibank branches.”
“I've been with Wells Fargo since I left for China in 2012. They had an agreement with ABC Bank in China that allowed me to send funds back and forth which turned out to be a life saver more than once.Also they came to the rescue several times when I had trouble getting a refund from venders who were being difficult, not every time but generally more than not. Getting money out of an ATM machine has made my life on the road possible in China, Malaysia, and now in Mexico. I had a personal relationship with my reginal manager, an Orthodox Muslim, who went way out of his way for me until his boss put a stop to it. On balance, I feel fortunate to have Wells Fargo at my back. They're not perfect but at least they don't steal money out of your account like they did in China and in Malaysia they won't even let foreigners open an account.”
“Justin Iavaroni, the branch manager, provides incredible service! He is not only competent, but responsive and kind. I feel lucky to have him in Mill Valley and highly recommend him as your neighborhood banker.”
9AM - 5PM
715 E Blithedale Ave, Mill Valley“Shilu helped me and she was great - smart, fast, and friendly. We’re leaving BOA because we don’t want to be invested in a bank that is a BIG investor in climate change - switching to a credit union - but Shilu was wonderful.”
“This is a bank with a hometown feel. They know me by name and are very service oriented. I have a secondary account here and have been pleased with the customer service and convenience of the location. I only wish their app had a bit more functionality.”
Open 24 hours
101 Tiburon Blvd, Mill Valley“I have been with Citibank for 30 years and although its become highly impersonal, I must say that Deborah Ward, the manager, is great. She has helped me numerous times in dealing with Citibank bureaucracy, getting a substantial home equity loan, and overall a very nice person.”
Open 24 hours
759 E Blithedale Ave, Mill Valley“I have been with Citibank for 30 years and although its become highly impersonal, I must say that Deborah Ward, the manager, is great. She has helped me numerous times in dealing with Citibank bureaucracy, getting a substantial home equity loan, and overall a very nice person.”
Open 24 hours
130 Throckmorton Ave, Mill Valley“Christina is a very professional and helpful manager she really did a wonderful job to help me with everything I needed. I appreciate her service a lot! Thank you Christina”
“I love going to this bank ! It's right next to my job Nekter ! So it is so convenient! Every time I go into this location I'm greeted with a warm welcome. The staff is so eager to help you with all your banking needs .”