{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Thank you Gabriel helping me upgrade my phone to iPhone 15 pro Max and setting up everything! Best costumer service in San Francisco. Cricket way better than metro”
“I have had nothing but terrible experiences in the past at phone stores, always some kind of extra services or weird rules and what not, however i must admit, the service i received here was near perfect. I came to get an upgrade on my phone expecting to pay much more for my plan but Mathew is a wizard. Talk about a kid that knows his stuff. We were able to make a couple changes to my account and now i am actually paying 75$ less per month. Everything was explained very well and he was transparent from beginning to end. I am not the type to write online reviews but I was blown away. To anybody considering ATT service or even lowering your bill, this is the store to go to. Also the manager, i believe his name is Harrison, was also very solid and had me out within 2 minutes when trading my old phone in. Overall an amazing experience. 10/10”
9:30AM - 6PM
3008 16th St, San Francisco
Mobile Phones
“These guys were lifesavers! My Samsung suddenly gave up on life while visiting San Francisco, which is very stressful on a trip. No way to order rides around town, no way to check-in for my flight, no way to contact local friends, and no boarding pass
Panic set in!
I stumbled across Eco Wireless just by luck while walking around and they took a look at the phone and said they could replace the screen and get it working in 30-40 minutes.
I had other tasks to do that day and couldn't come back until the next day. Sure enough, the phone was ready and good as new the next morning.
Thank you so much!!!!”
“Excellent service every time. Chris and her team are fantastic. I just bought my third set of phones here because they always take the time to clearly walk me through my options, the costs, and where I can save or make the most of my benefits.
Like the man said, I’ll be back.”
“I recently went to this AT&T location with my mother . I was helped by Rick. Before even getting to the store I went on an hour drive to pick up 3 brand new IPhone 16 Pros. I called the store after I received them from Best Buy and Rick answered. Rick was so kind and receptive. I told him that I needed help setting 3 new phones and transferring all of our old data from our IPhone 6S, 7, and XR. Without hesitation, he said we could come in and he would help.
When we got to AT&T store he greeted us and we sat down at a table together. Rick was patient throughout the whole process. He helped us get a better plan for our family account and transferred over all data without any issue. Rick is the type of employee that we all hope to encounter when we go to an AT&T store with an issue. I am so grateful that we had Rick to help us. I hope that he stays at this location because he is great at what he does. He also has a ton of experience which makes sense as to why he made everything effortless.
I would be remiss not to mention Josh who assisted when needed but was inventorying the entire store the entire time we were there. Both gentleman were excellent.
AT&T should do whatever they can to keep these guys around.”
9:30AM - 6PM
842 Cole St, San Francisco
Mobile Phones
“Had my screen replaced here and it turned out to be defective. Aside from it freezing, scrolling on its own and switching apps by itself… the screen just fell out one day as I picked my phone up! I brought it back in as soon as I was able to which was about 6 weeks later. The guy that fixed couldn’t believe that the screen just fell out and thought I broke it. I explained to him what happened and reminded him that I called to report the freezing issue a week after but could not come back sooner. He said he could not warranty it. I said ok I’ll pay for it but I need it fixed. I’m an honest person and the phone is worth to me more than the money or wasting time arguing. I left it there and came back a few hours later. He fixed my screen and said no charge. I’m not sure what happened but I think he figured out that the screen was defective and didn’t charge me again. The whole interaction and service was polite and cordial with no attitude. This review is not about the money or services but the fact that they honored the warranty and replaced it even though it was a manufacturer defect. That says a lot about a business and their integrity. I’ll be back for all my repairs and be sure to recommend them.”
“Great experience. My iphone needed a new battery. I contacted Lew. He was friendly and professional and best of all, said he could do the job right away. 15 minutes later had a new battery, and the phone is now holding a charge. And the price was much less than other phone repair shops.Lew is the best.”
“After struggling with my prepaid eSIM for a week, Heber saved the day. He was professional, patient, and even asked permission before sharing my info with the online tech team (such a respectful touch). The entire staff here is genuinely friendly. If you have AT&T issues, this is THE store to visit.”
11AM - 7PM
851 Clay St, San Francisco
Mobile Phones
“⭐⭐⭐⭐⭐⭐ Six Stars ? Awesome service! I had an obscure settings problem on my Pixel 8 Pro phone that two other AT&T technicians at other stores were unable to fix. These guys fixed my phone expertly and quickly. Do not let the unassuming Chinatown storefront fool you. No doubt, this is the best AT&T store in San Francsco.”
“The only reason why I am a Verizon customer is because of the outstanding and exceptional service provided by Casey Kilgore, over the years. He is the Store Manager at the Verizon Store in San Rafael (5800 Northgate Dr., San Rafael, CA 94903).
Casey knows all the granular and technical details of every aspect of the Verizon products, plans and accessory services and products (and more). Additionally, he is a remarkable communicator, who can clearly and patiently explain the often tangled web of information associated with phone and internet products and services/plans. He anticipates your needs as a customer and is there to help make your user experience effortless, enjoyable and as flawless as possible.
This week, Casey stepped me through the setup of my new internet account (even plugging in the new router at the store, and demonstrating the process for setting it up at home). His thoroughness in thinking through every detail that will help me make the transition to a new iPhone and internet service quickly and smoothly was remarkable.
Knowing that there is live, human customer service that is highly competent and thoughtful, makes Verizon stand out, above and beyond its competitors. However, so far, this outstanding service is entirely due to one bright and capable person, Casey Kilgore.”
9AM - 7PM
996 4th St, San Rafael
Mobile Phones
“Guillermo is a pro, he resolved several complex issues, upgraded our plans and several devices. He is extremely professional and knowledgeable and is a great ambassador for Verizon.”
“Luis was fantastic! I booked same day and he arrived right on time and fixed my iPhone screen within 15-20 minutes. Will definitely book Luis again for any future fixes!”
“I was in and out in about ten minutes. Great service. I needed a prepaid sim card for my visit to the US. The deal I chose gave me unlimited calls, sms, and data. The price was much less than buying a sim at the airport.”
“We came here to switch our wireless service provider to To. The manager, Ricky, was extremely professional and helpful, quickly resolving our needs and issues. Thank you so much! Five-star review!???”
“Arthur is an incredible guy who cares about his customers and loves solving problems via durable high quality solutions. Highly recommend for your phone case / protection / care needs.”
“The folks were very straightforward and explained the items in detail so I understood what I was getting into without trying to take advantage of my ignorance for profit.”
9AM - 7PM
835 4th St, San Rafael
Mobile Phones
“Bryan did a FANTASTIC job with a very challenging troubleshooting issue. He juggled multiple customers. at the same time, and did a superb job representing AT&T Wireless.”
“Cody and his team were absolutely amazing! I guess I got there at the perfect time because the wait was very short before the next representative was available. I had recently relocated to San Francisco and needed to set up my new iPhone 16 ProMax. Not only was the process seamless, but I was able to complete my upgrade and convert all my old information to my new phone in a matter of minutes. I was a little concerned about protecting my new phone because most stores did not carry any cases for the new iPhone 16 ProMax. However, Cody was able to assist me with the purchase of a heavy duty case in store since I tend to drop my phone quite often. I can honestly say I was 100% satisfied with my overall experience at ATT near the Target off Geary Blvd and Masonic Ave. If you need a perfect spot to park for FREE, this is the location. Just park at the target and walk down the stairs near Masonic Ave. I promise you that every person in this place is friendly and will help you with all your ATT needs. I got lucky and picked the perfect location.”
10AM - 6PM
Ctr, 305, Corte Madera
Mobile Phones
“I love the service I received at the Corta Madera store especially the employees Katie and Carlos they are so professional and helpful I am so happy with this store”
“The staff/employees of this AT&T store are the best, specifically, Riccardo (Ricky). The data on my iphone was blocked for some reason, but I could not figure out why even after going to 3 AT&T stores and the Apple Store and being on the phone for hours with AT&T support on a Saturday and resetting my phone at least 20 times. Ricky was able to figure it out and fix the issue for me. He was so nice, patient (especially with the administrator on my account, who was extremely rude (my deepest apologies for her behavior and unwillingness to help by giving you temporary access to my phone), knowledgeable, and beyond helpful. I cannot thank him enough. He turned my awful experience into a positive one and I am grateful! Thank you, Ricky!”
“Mani Was the best customer agent at Metro have ever connected with and I've been with Metro a few times after leaving T-Mobile a few times and while I like T-Mobile I decided to go with with Metro for cost reasons and when it came in this third time to transfer or pour it out from T-Mobile to Metro money was really instrumental in facilitating the conversation between T-Mobile customer service and Metro customer service that appears that there is block and Metro. Had to connect with T-Mobile to do the unblock and it was very confusing and very frustrating but Mani was able to kindly and patiently facilitate this port and it was successful. He wouldn't above and beyond the call of duty and he's awesome. He should get a brand new free phone out of it. ;)”
“Yesterday I went to the store to buy a new phone and they gave me good promotions and they even gave me the information of my old phone, all the workers were friendly and their customer service was good, I felt confident coming to this store subway”
“When I first went in to get a phone I was expecting to pay 150 for a phone and service I spent close to 117 the guy set me up and out the door I thought that was easy then came the problem I was trying to make a call and turns out they never activated the sim card so I called and they said I needed the account pin well the one I thought that I put in was wrong so I go to the store explain what the problem was boom they fixed it I was happy left wait still didn't get the pin so I go back and hey you want a talet for free they say to me for free yes just pay the tax well than it's not free he said no it's free I'll cover the tax I'm like ok but he charged me service fee for my phone now I pay 10 a month for a free tablet and 60 for a phone and still don't have the pin two months later I was able to get pin and my address that I gave them was not the address on the bill nor was the email. So now I need to know what email my account is under”
“Ms. Kelani Teng (Mobile Expert) and Mr. Ryan Ng (Mobile Expert) provided us with EXCEPTIONAL customer service! They answered each and all of our questions thoroughly. We highly recommend Kelani and Ryan at the Chestnut Street store.”
“Very good experience! Employee was very helpful and worked with me to find exactly what I needed. He also reassured me that if anything is wrong I can come back any time! Would definitely come back to make another purchase”
“Juana provided exceptional customer service in resolving an issue I was having with the Pre-Paid call center. Went above and beyond to resolve the issue for me when the call center was sending me in circles (over several months) and was not providing an acceptable resolution. I greatly appreciate the time and effort Juana put into helping me.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Went in for clarification on my phone bill. The manager Jose took the time to clearly explain to me exactly what was going on and made sure I was fully informed and understood. Good customer service is hard to find these days and I’m so grateful for the encounter of his professionalism and courteousness.”