11AM - 7PM
827 Irving St, San Francisco“I am changing carriers and I thought I just needed someone to switch my SIM card. Silly me. There was a whole production activating the new account, saving messages, swapping the card. Josh helped me through the whole process and I am so grateful. He wouldn't let me leave until he was sure I understood how to retrieve my messages. 3 cheers for ATT on Irving street. Now, I hope I have the same luck with WI-FI support.”
“By far, my favorite tech storage. I have been incredibly impressed with all the products I’ve purchased. They use high quality materials; are thoughtfully designed; and include features essential to the use of tech products. Additionally, the lifetime warranty speaks volumes to the confidence PD has in their craftsmanship. I would love to see them develop larger luggage.”
“I happened to be sitting at my desk when I saw that my 3-month old HP ENVY was going through a BIOS update. Soon after I discovered my external mouse wasn't working and my battery was not charging.I diagnosed the problem to be USB drivers that were failing to update. By the time I got this far, my battery was down to 30% and I was afraid that if I continued to hack at it, I would deplete all battery power. It became time to call a professional.I Googled computer repair near me, found YucaTech and scheduled an appointment for the next day. My laptop was fixed in less than 24 hours at a very reasonable cost. Definitely recommend!”
“Welcoming and Friendly staff. Destiny helped us with getting our lines transferred and connected to a&t. She went above and beyond to help meet our needs. We really appreciate her help and highly recommend her! Thank you Destiny!”
“Had a fantastic experience. The wonderful young man who helped us went above, and beyond in customer service. He was very patient and a wonderful communicator. He took extra time to help us with phone issues that we didn't understand and showed us how to do things.”
10AM - 8PM
3200 Geary Blvd, San Francisco“I came in out of the rain wet, disheveled and hoping to find help with my phone cords. I hadn’t been in SF for 17 years and I couldn’t get my music to play while I drove around. ?Lorenz came to my rescue with his calm demeanor and professional service. He found my cords, made sure they fit my devices, and sent me out very happy and satisfied. I was very glad I was a Verizon customer!Thank you again, Lorenz.Mary”
“My service technician was wonderful (I believe her name was Cassandra? Or maybe that was her colleague). She was extremely helpful, and professional! Thank you for everything!!”
11AM - 7PM
2025 Irving St, San Francisco“Garland & Jason are among the top echelon in client relations that I’ve ever had with any business. I went there to upgrade my iPhone & was confused on what to get & if I should change plans, but these two knew how to take the reins to narrow down my choices & help me decide. I was very impressed with their professionalism, knowledge about AT&T plans & products & pricing (which one would be the best value for my needs), efficiency, quickness, & kindness. I definitely recommend this store because there are a couple of other AT&T stores that I’ve been to before this one that really aren’t up to par in any of the areas I mentioned. Please thank Jason & Garland for making my experience so pleasant!! I’m really happy with my new iPhone!!”
11AM - 6PM
851 Clay St, San Francisco“Anthony helped me set up my phone and introduced me to wonderful accessories. 12 months to pay.Jacob made sure that they are always available to help and answer all my questions that help me trust them to upgrade my phone. I got a good deal.”
“The service Juan provided at the 16th Street Cricket Wireless store was excellent. He was able to help me out quickly and his expertise made the experience very welcoming and hospitable. I recommend anyone in need of a phone to go to his store, you'll be very satisfied! Happy holidays!”
10AM - 6PM
3555 Geary Blvd, San Francisco“We had made 3 attempts to make adjustments to our phone plan and were not helped sufficiently until we met with Javier G at the Geary St store. We are beyond pleased with the service and results we received from him in such a speedy and kind mode. He deserves a raise and promotion asap. Thank you so much!!”
10AM - 6PM
996 4th St, San Rafael“Carlos was great. He told me exactly what to do. I was Finally able to get a phone and everything else I needed. Went to 3 other stores and they were just rude!!! Carlos was so nice. Thank you!!”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
“I could not have anticipated such a good experience I brought my newly machine washed iPhone to them with little hope. After being washed in a washing machine. Three months later I write this review on that phone. The young man repaired my phone with a new battery, and warned me about that water damage and offered to back up my data in case it did not worked for long. It has. He was efficient, knowledgable, kind and more than fair on price. What a great experience”
10AM - 7PM
835 4th St, San Rafael“Staff was wonderful. recently purchased a new phone and that experience was great, they set me up in the right direction and everything was quick and easy. Had some issues with connectivity after a few weeks and they were able to help resolve the issues. Overall very pleased. Thanks!”
“After a truly awful experience at the Stonestown AT&T store, we went to this location. Night and day! This is the only AT&T store we'll ever go to again. Christian and Henil not only helped me and my wife setup a new phone and transfer numbers to new devices, but they also tag-teamed to greet and offer excellent service to several other customers. Helpful, friendly, courteous, and professional.”
10AM - 6PM
Ctr, 305, Corte Madera“Stellar sums it up! Service, knowledge, professionalism, efficiency, courtesy all exceeded my expectations! I never felt rushed. Roberto gave me 1 on 1 attention until my new service was activated, and assisted setting up all of my devices. 100% satisfied with my experience which was a pleasant transition from my frustrations with Verizon customer service.Thank you for this experience!Casey”
10:30AM - 6:30PM
1490 Fillmore St, San Francisco“Luis (I hope I spelled his name correctly) was SO Super helpful !! He was so knowledgeable about everything I asked about and answered Every question I had today when I went in and paid my phone bill !! Thank you so much for all of your help !!”
10AM - 6PM
2300 Lombard St, San Francisco“Excellent location and service! Helped me get a new phone, get set up with a new watch, trade in my old phone, and helped find any other service deals that were currently in promotion. Jay and Mike were a great help and very nice to chat with! Will be using this location again for any further needs.”
10AM - 7PM
1071 Market St, San Francisco“I was perate to buy a new phone, because my ancient iPhone suddenly decided to stop making outgoing calls. It just so happened that Boost had a special on certain iPhones, and this particular store had one left of the model I wanted. I rushed over to the store, not expecting anything beyond the usual lengthy, annoying process of buying and activating a new phone. I had seen that the store had a very low review rating, so I was prepared for the worst. Instead, I got great, patient, friendly help with my purchase, and skilled help with activating my new phone and migrating my info from my old phone. Over the two hours I was there, (my original phone was quite old, so uploading my old info was sloooow). there was a steady influx of customers, mostly colorful folks from the surrounding neighborhood. The owner Chris and Jeremiah, my sales person/tech guy, made a real effort to help each one of the customers in a kind. effective way. A number of the people who dropped in were just there to say hi. The place feels more like a friendly community center than a electronics store. I asked the owner about his clientele, and he said many were more friends than customers. He has been in business there since 1988, and he said, "We're the only one left (meaning a neighborhood gathering place), and I'll die here." Chris, Jeremiah and the rest of the staff are offering a true community service along with a peasant pace to buy a new phone or a honkin' sub woofer. 10/10 would buy from them again.”
“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”
“The phone was broken and used to be repaired, but after the repair, it was still not as good as before. Later, they recommended the Blackview bv9900E to me. I thought it was very good and resistant to drops.”
8:30AM - 8PM
26 Medway Rd #1, San Rafael“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”
9AM - 6PM
768 Market St, San Francisco“Great customer service at this location. Everyone at the store is really nice to you and the manager Kevin has been especially helpful in getting some upgrade/trade in issues I had resolved that I couldn’t do over the automated phone system. This is the best experience I’ve had being helped by Verizon store staff!”
“Danny was especially indescribably great, ON our side until long after we first left the store. He was the best cheering squad and magic maker I could even imagine ! !!”
“Good customers service and good location for paying phone bill. Good place for asking questions about my phone. New promotions are very good when you purchase three accessories just for $40. and you can apply for ACP and save $30 on my phone bill”
9:30AM - 6PM
1111 Market St, San Francisco“I have had problems with employees not doing what I thought was their best to be helpful to customers. The manager however cancels all that out. He is extremely helpful and knowledgeable and if it wasn't for him and his service is wouldn't shop here.”
“I really liked the service in this store, this is the best store. Thank you very much to Anastasia who helped me with my problem, in my city they refused to help me, they told me to figure it out myself and call, but Anastasia was able to do everything, which I am very happy about, she is a professional in her field!”