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9AM - 5PM
209 Broadway, Millbrae
Credit Unions
8:30AM - 5PM
1860 El Camino Real # 100, Burlingame
Credit Unions
“I want to thanks, Cathy Hess for helping me out with my son’s loan. She was able to get my son a lower interest rate. The dealership where he purchased the vehicle, gave him a high interest. Cathy is very professional. She answer all my questions. I’m very happy to be a member of the Upward Credit Union and thanks again Cathy for getting my son a lower interest rate! I highly recommend Upward Credit Union.”
“Elizabeth Alvarez was amazing putting a refinance loan through for my son and myself. I couldn't believe how fast he put it through and how nice and polite and helpful she was. I have been dealing with San Mateo Credit Union for many years, now, Monterra, of course, and Elizabeth was amazing.”
“Typically there is a wait if you need to conduct business with an associate, but the staff is always friendly and helpful. There is free adequate parking available at this branch.”
“Fast service, courteous and an efficient banker. It took only 2 days to fund my car loan. Today the loan was funded. I was pleased to have experienced such a great car loan Thank Ashley for all the your help you done to keep me updated. I highly recommend Ashely for a great banker!”
“I have been a business and personal customer since 2017. Spoken to numerous personnel including managers about raising the amount I can deposit via the mobile app. Ben Gomez got the job done. Moving forward this will save us a lot of time as we were going to change banks. (Business)”
“Shadea was yet again so pleasant. She represents the SMCU/Monterra Family with such grace! Thanks for taking care of all my needs today! Friendly, knowledgeable and efficient.”
“I got an auto loan through the San Mateo Credit Union with the help of Terry Zhang. It was a smooth and easy process to get pre-approved and then later to get the loan paperwork in order when I purchased the car. Terry also answered a lot of my questions through the online chat system, and he had even made a note to include a credit union offer that he later honored (even once the offer was over).”
“3 cheers for James Teaney! He was SO patient, kind and helpful as I was trying to assist a family member with their banking needs and my own as well. He helped navigate a complex issue I had been trying to resolve for days. THANK YOU James and Provident!”
“I love the way they help when I have special requests. And they pay interest. Unlike the big banks that cost money and they give no real service. I've already had 2 others join. There online could be a bit friendlier, but then again I'm an old guy navigating through websites is just tedious to me. I wholeheartedly recommend Unify. No fee ATMs at most 7/11s and some other credit unions”
9AM - 5:30PM
4060 S El Camino Real Suite F, San Mateo
Credit Unions
“It is a privilege to belong to this Credit Union and the perks are awesome. The branches are small and very helpful. You're not dealing with a huge bank that doesn't care about their customers. I've done my personal banking here many years and utilized them for vehicles loan. The Credit Union does extend its membership to your family, which is also a nice perk.”
“I highly recommend Itzel at the San Mateo Branch to help you with any banking and financial services. She is very professional and courteous and will do her very best to provide the best customer service, so that you will walk away as a very satisfied customer. She helped me get loan approval quickly for some of the financial products I applied for and saved me thousands of dollars!”
“I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.”
“Love this CU. Just joined a few months ago and going in Monday to get another CD. They have the BEST rates, bar none. Staff is knowledgeable, friendly and accommodating.”
“Embarked upon an in-person visit to Patelco Credit Union (San Mateo branch) on 08/12/2023 for follow-up regarding an electronic funds transfer for a car loan. It was an urgent matter given I anticipated collecting the new car on Sunday. I was served by the assistant branch manager there, Leena, who was very congenial and gregarious, courteous, understanding, receptive to my requests, and interpersonally effective. The existing issue was promptly and conscientiously solved, and I was on my way in no time. I recommend them without any reservations.”
“Friendly staff and location is convenient for me. When we moved to this credit union, they answered all my inquiries and took time to make us feel welcomed. I appreciate that they still have staff working onsite to assist in-person customers compared to other banks.”
“Due to my own inability to think well and a snafu with Social Security, I defaulted on my credit card payments. Instead of asking Patelco for help immediately, I waited and destroyed my credit. Ugh. Finally, I went to see Tony, the Manager, at the Daly City Patelco. He graciously helped me get my past-due account paid off and reinstituted my checking account. Tony never once shamed me or did anything negative. His only obvious goal was to help me. Wow. A Banker whose goal was and is to help a member of the Credit Union! I highly recommend Patelco to anyone looking for a small bank or Credit Union that gives personalized financial services. It makes both "cents" and sense!”
9:30AM - 5:30PM
565 Buckingham Way, San Francisco
Credit Unions
“I opened a checking account today with the help of the friendly Security guard who greeted me and directed me to the sign in kiosk. He also saw that I was carrying a large bag of loose coins. He showed me I could start using the coin star machine and take the receipt to the teller when I was done opening my new account. Ms Jackson also greeted me and I was opening my new checking account and issued a debit card in a few minutes. I glad to be moving my business to SF FIRE CREDIT UNION.”
8:30AM - 5PM
828 Mahler Rd ste a ste a, Burlingame
Credit Unions
“Stopped in the other day and was helped right away. The staff there were super attentive and friendly. I was able to get in and out quickly instead of having to wait around forever. I'd given myself a ton of time for the errand, expecting it to be like most banking experiences, but I had great service and gained some extra time in my day. The ladies there were great. Pleasantly surprised overall!”
“Came into the south San Francisco branch needing to do several things and this amazing teller, Xochitl helped me with a quickness to do everything and set me up with an appointment. Amazing experience!”
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“Norma Hernandez was very helpful and professional setting up a CD for me. It is always a pleasure walking into this branch everyone is friendly and helpful. The wait is never long. Thank you for your help Norma !”