Auto Parts in Milpitas, CA

“They are the best. Will work with and your situation. I have taken a couple of cars to them and never been disappointed. Cars always come out the same way it was prior to any damage.”

“The people and work quality at this place is fantastic. I've had to use them more than I'd like (my fault) but I always have them do any work. They do it well, efficiently, timely and the progress reports let know what's going on. Highly recommended!”

“Very nice and sincere shop. They took more than an hour to carefully check out my car to give me a good honest estimate and issues found. I wouldn't expect anyone to look at the car that carefully to help me find issues and just to give an estimate. I knew they would just fix it if minor issue is found along the inspection. Kind owner, very honest people. Highly recommended. Thanks.”

“Highly recommend! The team was extremely responsive and delivered quality work when repairing my bummer and the part that connected my wheel after an accident. I will be returning to this shop for any other repair and body work that I may need in the future. Thanks for the great service!”

“​A very smooth and stress-free experience from start to finish! After a minor accident with our year-old car, Geico directed us here, and we couldn’t be happier with the service.

​Ricardo was absolutely incredible. He kept us informed at every single stage of the process. When certain parts went on backorder, he immediately presented us with alternative options and went above and beyond to source the parts from other dealers, getting our car back to us in just three weeks. Even when I needed a quick follow-up adjustment afterward, he took care of it immediately with a smile.

​This was our first time dealing with a car accident, and we are so grateful we were in Ricardo’s safe and capable hands. Thank you so much!”

“I have been a customer at O’Reilly Auto Parts for over a decade. This store went out of its way to help me after everyone else said “we don’t do that” or “we can’t help you” thank you to both of the workers that were able to help me out in my situation. I truly appreciate you both and will continue to be a proud supporter of THIS O’Reilly Auto Parts store .”

“Helped me with a lighting issue. Great group of folks with pretty good advice. I told them I was on a budget so they steered me to the right parts, We spent a little time looking for the right ones and they treated me with respect and were extremely friendly putting my mind at ease. Prices were reasonable for a brick and mortar store. Big parking lot, handicap parking close to their front door. It's stores like this that definitely make you feel good shopping there.”

“This place has been my life saver for years. I can't believe I took so long to give my review. I had been coming to this place for years with different cars I owned and also recommend to all my family and friends here with no hesitation because I know they will be well taken care of. They had been in the business for long enough to know the ins and out of the cars and parts. When I had an accident in Berkeley, I paid $500 to get my car towed to Olson brothers in Milpitas because I know they will not only take care of my car but they will be honest with me about what is going on with the car. After covid, many suppliers have closed their shops. so it has become extremely hard to find parts anywhere, Olson brothers team went above and beyond to find me the parts I need and fix it. They always have said, any issues bring it back and that right there gives you a peace of mind.For one of the reviews that said she caught the owner driving- Please understand that they have to test drive the car to see if its working, they have to take it down to N.1st street to get the car tested and approved for alignment. I know these because I asked. Sometimes, its good to just ask clarification questions before hurting someone's business with a bad review.Thank you :)”

“Bought our used 2022 Tacoma last week. Worked with Internet Sales Manager Brandon Nowakowski from beginning to end. He was great to work with! Easygoing, professional and got us a great deal. I’d give him 5 stars. The 4 stars is just because the final purchasing via financing I always find a bit of a strain.”

“My recent service at Honda Milpitas was 110% to my satisfaction :) Xavier went above and beyond my expectations and I will most definitely come back to Honda Milpitas next time my car needs service. His professionalism, expertise, and helpfulness is unparalleled. Taking a car in for service can be stressful but Xavier made it a very pleasant experience. Thank you for your help getting my car fixed!”

“I have never seen such professional service as great as this one...I had my office car fixed and the people were so courteous and professional from the receptionist to the service representative and salesman as well...I am well informed of everything that is happening to my car, they served snacks popcorn water soft drinks and coffee. I went back to have my personal car fixed and Brandon was so thorough and clear in explaining to me what is the scope of the service. Professional service is what he delivered. I will always have my Toyota fixed here. They even gave me a video of my car check up and their recommendations. I will inform all my friends about their exemplary service. Thank you...”

“This review is for the used car manager David Ramirez, service writer Stevie Tausan, and Abdul used car manager. I purchased a 2021 Honda Pilot in October 2023. I did notice the car had an alignment issue that according to the technician was corrected which was not, I also did not receive my second key, and it only came with less than half a tank of gas. I was hesitant to give them a review at that time because I felt that the car still had an alinement issue. After speaking with the team, I named above on January 27, 2024, I brought in my car for a second diagnoses. They did a great job. OVERALL RATING David Ramirez A+: For understanding the situation that I was in, and perfect customer service. Abdul A+: For great customer service and understanding the situation I was in. Stevie Tausan C: Better communication please and honesty. Technician C: Would be an A if I didn't have to come in for a second time.”

“At first all was smooth, bought tires from Walmart online, tires were delivered to the store and I arrived for my appointment, everything going well.
Installation tech told me the tires had expired (over 5 years old, 2021 production date) and they could not install them due to company policy. The lady behind the counter Parul helped with the refund but two of the tires could not be processed so I was told to contact Walmart online. After nearly two hours of trying to get a hold of Walmart online customer service via mobile and phone and Parul helping me by calling in and speaking to Ai for 45 minutes and finally giving up we decided to end the call with Ai and said we weren’t satisfied which triggered a customer service live agent, they then transferred us to a live Walmart online agent.
We then found out that their system had a hiccup and that’s why the last two tires could not be refunded.

Parul was great, I’m glad she was there to help through this stressful moment.

I was late to work but glad it’s done. I received a refund instantly for one tire, still waiting for my refund for the other three… I hope this doesn’t turn in to another headache. They have the items already and return labels printed, I have return confirmations so I’m hoping I’m good… only thing is the account hasn’t shown a pending refund or return. I’m keeping my fingers crossed.”