Eddie Bauer Outlet is known for its exceptional customer service and quality outdoor gear. Customers have praised staff members, particularly Isaac and Paul, for their helpfulness and knowledge. One customer shared a positive experience with a complicated item exchange, noting how staff members went above and beyond to assist. The store offers a good selection of winter outfits, including flannel shirts and down jackets, which are considered affordable and worth the price. While some items may not be the cheapest, the quality is appreciated. Customers have reported positive experiences with warranty exchanges, highlighting the staff's willingness to help and their friendly demeanor. Overall, Eddie Bauer Outlet is recognized for its great leadership, well-stocked store, and commitment to customer satisfaction, making it a popular choice for outdoor apparel.
Clean well presented store with friendly, knowledgeable staff in San Clemente Mall.
February 2024
Customer service at this store is top notch. Isaiah is super helpful and knowledgeable, I would highly recommend this store for all outdoor gear needs.
October 2023
Good place for winter outfits. Standard stuff is definitely not on the cheaper side but is affordable and worth the price. We were shopping for flannel shirts and we found a good collection which we shared online with the person we were buying for and got his input too.
