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“I had a complicated online return at the store. John and Daniel were extremely patient and helpful throughout the entire process. I wish all customer service was this way!”
“There was a worker named Zach that went above and beyond to make sure I walked out of there with everything I wanted. He went to the back and went through boxes to locate 2 items I really wanted. I just want to give a big thank you to him and let the company know what an asset they have”
“Luis was super friendly and knowledgeable during my visit today. Helped me order two pairs of shoes that I would not have even known about unless he recommended them. Totally above and beyond. Thanks!”
“Big store. We were specifically looking for all white shoes. The store has good selection
But has the watch out one of the item didn’t rain up as the listed price.”
“Came in to check out their cycling shorts ....and walked over to the sunglasses Julian came over and asked if I needed some assistance and helped me buy a pair of Oakley sunglasses I love my purchase Julian gave awesome customer service ? will be back.”
“Amazing customer service experience lead by Isaac. I had a complicated item exchange. Isaac went above and beyond by offering to keep the item and continue to work with their internal team. Sparring me the wait at the store. Long story short, at the final transaction, he couldn’t be there to help but assured me that any one in his team can execute it for me. The nice young lady at the front did it without any more issues. Will definitely shop here again, knowing that they take care of their customers well. Thank you.”
“I came into this store on Sept 10 to browse and ended up finding some things I wanted at a great price. I left with some headbands and a fanny pack that has a lot of pockets for organization. All accessories were 50% off too! WINNING! Great service, selection, and value here!
I wanted to recognize Karen for her awesome and helpful service. She helped me find the items I wanted and informed me of a sale which enabled me to get a great deal on the items I purchased. Thank you, Karen!”
“I initially went to a different store to buy a pair of shoes, but no salesperson was in sight. So I left and came across Foot Locker. The sales associate was accommodating. While he was looking for something in my size, another sales associate asked if I needed help. Footlocker has excellent customer service, and I would not hesitate to recommend them.”
“Came in for a return and the store manager did a great job assisting us. Friendly, helpful, and excellent service. Very rare in retail nowadays but he was a standout!”
“Stopped by looking to get a new racquet but came out with new shoes, new balls, a new bag and two racquets! Prices were very reasonable.
The staff lady was very nice in helping me choose which racquet is good for me! Will stop by again.”
“Not sure why the reviews are low but EDWIN IS THE MAN! I was in a rush to get a gift and despite being almost closing, he was very helpful, patient and knowledgeable about the team logos I was looking for and also gave a good recommendation regarding the stitching style. GIVE HIM A RAISE! If I was a billionaire, I would steal him from Lids and let him manage whatever department as he's a good guy. THANKS EDWIN!”
“Great customer service. The cashier made sure my return experience was good. The People at Livermore were rude and unfriendly. They did not care about the return product and just said they could not take it. While the same product was accepted at Milpitas. I thinks folks in Livermore need some empathy and retraining in customer service and managing a store. If you have an option I'd recommend going to Milpitas for purchase.”
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“Nice place net are very nicethey have a huge collection of cricket stuff I like the environment and people working in US cricket store very nice manager Parveen has good knowledge also Deepak has a very good knowledg overall I give 10 of 10”