Verizon is a trusted provider of mobile, 5G home internet, and business solutions. Customers can visit the Milpitas store or shop online for a convenient experience. The store offers in-person assistance, online order pickup, and same-day delivery options. Customers have praised the attentive and professional staff at Verizon. Michael helped a customer set up a new iPhone 15 Pro, while Eric assisted with adding a new line and updating plans. The staff is described as patient and accommodating, even with complex requests. The Verizon store is known for its clean, organized environment and prompt service. Customers appreciate the efficiency of the staff, with one noting that they were able to get their phone assembled and a glass protector installed quickly. While the store can get busy, the staff works to assist customers in a timely manner. One customer was able to flag down the manager, Justin, who promptly retrieved their online order. The store also accepts various payment methods, including cards, to cater to diverse customer needs. Overall, Verizon's Milpitas location provides a positive customer experience with knowledgeable and helpful staff, convenient services, and a well-maintained store environment.
Very good service at this location. Kathleen helped me set up my business lines and was always there to answer all my questions. Even after I left I added lines and office phones and she was very helpful in making sure I had all I needed. I would recommend this location.
March 2023
Eric helped us with adding a new line and updating plans for our existing lines to meet our needs. I appreciate his patience and professionalism despite difficult requests coming from me. Thank you!
January 2023
My phone was having issues, and they fixed it very quickly. Attentive staff members, clean & organized store, and I didn't have to wait long.
