Verizon is a trusted provider of mobile, 5G home internet, and business solutions. Customers can visit the Milpitas store or shop online for a convenient experience. The store offers in-person assistance, online order pickup, and same-day delivery options. Customers have praised the attentive and professional staff at Verizon. Michael helped a customer set up a new iPhone 15 Pro, while Eric assisted with adding a new line and updating plans. The staff is described as patient and accommodating, even with complex requests. The Verizon store is known for its clean, organized environment and prompt service. Customers appreciate the efficiency of the staff, with one noting that they were able to get their phone assembled and a glass protector installed quickly. While the store can get busy, the staff works to assist customers in a timely manner. One customer was able to flag down the manager, Justin, who promptly retrieved their online order. The store also accepts various payment methods, including cards, to cater to diverse customer needs. Overall, Verizon's Milpitas location provides a positive customer experience with knowledgeable and helpful staff, convenient services, and a well-maintained store environment.
Thank you Michael for giving the best customer service. He was very patient and answered all my questions before I traded in for a new phone. Highly recommend!!!
January 2025
OMG. I try coming at different times and they're so often busy. Not very personable on greeting, and it took me 2 visits to get the answer I needed.
October 2024
I had Jay as my advisor he thoroughly helped me with my phone challenges thank you for the greatest service I ever had mari
