“Lupe was very rude and prejudice. When I entered the store I was ignored the entire visit. When I finally reached the counter, Lupe was rude and acted as if I was bothering her just by coming into UPS. I tried to purchase a p.o. box (which she wouldn't allow without a clear explanation) I accepted her redundant answer and proceeded to my next task which was mailing off an envelope. She tried to charge me $50 but couldn't tell me why the same paper I mailed the day before was only $2.25. Final straw was when the customer behind me (who was the same ethnicity as Lupe) proceeded to purchase a PO box just like I tried to. And what do you know! The system was magically up again. Not the first time I have felt this behavior from lupe. If you come to this location you will see this is a normal behavior for Lupe. At the same time I want to thank you for such horrible service that it pushed me to not spend a dime with UPS. I ended up going to USPS and got my PO box as well as mailed my items off. People like Lupe do not need to be working in the public”
“The UPS employees at the UPS store in Claremont are patience precise and very polite
when they provide mailing ,printing and other general postal services ..The store is a clean and the location is convenient and safe..”
“All the staffs in the UPS Store which lies at 1142 S Diamond Bar Blvd are very friendly, nice, kind, helpful and respectful. The beautiful young girl who can speak Chinese is especially kind, nice, friendly, helpful, warm-hearted. I’d love to praise them highly.”
“Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business.”
“Solid business hub with great working people. They are helpful and knowledgeable about the many concerns that enter the business. I'm glad they are in my town.”
8:30AM - 7PM
8780 19th St, Alta Loma
Mailbox Centers
“Great UPS Store. Excellent service, super fast FAX services. This UPS location boxed and shipped a pricey Acoustic Guitar for me & Guitar arrived to its destination in
PERFECT condition. I use this UPS store for all my mailing needs.”
“Shipped internationally to mexico Sonny was amazing! Assisted me from the boxing to the address to making sure my package was on it's correct route ! At some point my box reached its destination and was on hold due to holidays and he was able to look into it and kept me updated until my package was delivered to my loved ones! Price was super reasonable i sent quite a few things fit it in a box and was way cheaper than other places ! Thank You Sonny,”
“I've had my office with Pine Executive office for over two years. The inside building is well decorated and clean. It also has plenty parking spaces. The staff is attentive and friendly always willing to help. Jazmine has been extremely helpful and she is the best on-site manager I have ever dealt with. Highly recommended.”
“The employees at this branch are friendly and helpful. They can also manage more than one customer at a time which makes it easier and faster to get things done!”
“I go to the La Verne store frequently and I have always found the various staff members to be courteous, friendly and expediyious, regardless of how many people are in line. I can't expect more. Keep it up.”
8:30AM - 6:30PM
2063 Rancho Valley Dr Ste 320, Pomona
Mailbox Centers
“I love this place! It has changed hands many times in the past 5 years but this owner and his staff are the best! They are organized, friendly and are able to multi task- especially when there are people waiting. I’ve never had an issue and I am in there at least once a week. Give them a try.”
8:30AM - 6:30PM
9668 Milliken Ave #104, Rancho Cucamonga
Mailbox Centers
“From the moment I walked in, she was welcoming, professional, and incredibly helpful. I needed help printing, shipping, and asking questions, Liana handled everything with a positive attitude and genuine care. It’s rare to find someone who goes above and beyond with such consistency. She made the whole process smooth and stress free.”
“I visited in early July of 2024.
There is plenty of parking out front. The business to the very south wasn't open so that allowed even more places to park. I was greeted and helped immediately. I had to complete a live scan. The person that helped me was professional and courteous. The live scan costs about $65 and took less than 15 minutes.
The business wasn't crowded at all, although there was people coming and out to check their mailboxes.
Overall, a positive customer experience and an apparent good place to have a P O Box as well.
5 stars and highly recommended.”
“I came to yelp looking for business hours and I see this place only has 3 stars. I've been coming here for years. Not often, grant you, but I would say at least 1-2 times a year and they have always had the best customer service. I do mail so rarely they have to explain everything to me and they do so without annoyance or frustration at my probably stupid questions. They treat my kids really nice. And never once has any of my mail/packages ever gone astray. Can't think of why they would have poor overall reviews so I'm adding my 2cents here.”
“I went in to this UPS store with a difficult item to ship and Jeff was innovative and helpful. All staff members were friendly and quick to help other customers as I held up the line. Great experience.”
Open 24 hours
3121 E Jurupa St, Ontario
Mailbox Centers
“Went to pick up an item I had held at the UPS customer center. Very friendly efficient staff. Great convenient parking for customers. I was in and out within minutes.”
“Excellent customer service! Sonny was very knowledgeable and helpful with my shipment to Mexico. He followed up with me to inform me when my package was delivered.”
“I found a notary there. I was also able to scan, copy and mail things all in one place. Super convenient location in Albertsons. I was surprised how many services were available there.”
10AM - 5PM
3580 W Temple Ave Suite F, Pomona
Mailbox Centers
“Recently sent document for international thru FedEx. Sonny is a nice guy and offer perfect service on that. Save a lot compare with my FedEx account. Would back again for documents shipping.?”
“Color copy for only $0.25 very simple and easy no crowds and staff very helpful they even have passport photos for $10 and you get it on the spot no waiting best fastest passport photo available!”
“I needed to send jeans back via Fed Ex (side note: it's probably best not to buy jeans online, unless you know your size in a certain brand) and was happy for this little inconvenience because it meant discovering this convenient spot. Also on my "to-do" list for the day was buying stamps and a lottery ticket. Actually, on my way to Our Postal Express, someone on the radio was talking about the huge jackpot but I thought "That means another stop, but maybe I'll get a ticket." Anyway, upon entering, I was pleasantly surprised that they sell lottery tix AND scratchers, which is cool cause I like to give scratchers as gifts. So I returned those awful jeans, bought a few lottery tickets (fingers crossed), and some stamps, all in one place. What a time saver. And the person working there was so nice to talk to. She was so cool, which made my errand seem way less like an errand. Really glad I found this place.”
8:30AM - 6:30PM
2910 S Archibald Ave A, Ontario
Mailbox Centers
“I have been a customer and a P.O. Box holder since this UPS store opened. The owner is such a wonderful man, the employees all work very hard and very friendly. I feel very secure with all my mail and packages coming to this UPS Store. I always receive excellent customer service.”
“I really like this Postal Annex, Sherry helped me, she is really nice and very helpful. She took care of everything with my package in a timely manner. I would recommend this location, it's clean inside and really great customer service. Thank you Sherry for the great customer service”
“I have used this company for printing and faxing only! My review will be based on that.
I have used this company to print shipping labels which I email to them and they will print when I get to their location, pay and be on my way.
Same thing with faxing documents, I have fax documents from here and have not had any problems with the staff.
Like at any other place if the ladies are busy helping a client, you wait until is your turn. Yes, sometimes they do take their sweet time, maybe because they are getting paud hourly and are in no rush.
I'm not sure if they also send money to other countries but usually Friday and Saturday is crazy busy.”
“Liz provided ABOVE exceptional service. She greeted me with a warm welcome and offered multiple solutions for my questions. Liz was extremely knowledgeable and personable. This is my go-to mail store. Thanks Liz!”
“I am one of those people that go in all two regularly to take my Amazon returns. No matter when I go and who helps me they always do their job just as they’re supposed to some people are more friendly others. Just get the job done. I don’t need to be entertained. I just need to get mystuff handled. I’ve been going here for years and can never say I had a bad experience.”
“We had a package we needed help with getting it sent Kassandra was so helpful. She took the time and effort to make sure everything was correct. She was so sweet and kind to me.
You’re lucky to have such a great sweet dedicated person working for this UPS Store !”
“If you need Notary services, I highly recommend you to visit Postal Annex Ontario and ask for Maria, She is extremely kind and understanding, She is very professional and organized with constant communication, dependable, professional, and friendly. Couldn't ask for a better Notary service, very much appreciated! Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched to another for my notary needs. I am Very impressed! I most definitely recommend others to experience it for yourself, you won't be disappointed.Thank you!Sincerely Robert Holmond.”
“Very friendly staff and usually more than one at the counter to take on customers so I've never really had to wait long. They take packages from USPS, UPS, and Fedex so when I have multiple carriers to drop-off they make a good one-stop shop.”
“I love this place. I take care of all my shipping needs great customer service. I'd love the owners. They're always so helpful. I always go in there with problems and they seem to resolve them for me. Great customer service ...”