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“As in other branches, of PVB, people are always welcoming and friendly. Personnel are very accommodating and flexible. Their protocol and practices are very professional; I recommend this bank!”
Open 24 hours
1050 Del Monte Center, Monterey
Banks
“marvelous experience, friendly professional service. Walked in and the VP immediately greeted and solved all account requests. Appreciated a great bank experience!”
“10 stars. Chase is a Big Bank so it struggles to maintain that personal banking feeling that customers desire. One branch that is succeeding is the Alvarado St. branch in Monterey. You'd barely know it was there, as it is dwarfed by the Portola Hotel, and almost blends in with the adjacent parking garage. But don't overlook this strategically placed branch nor the helpful folks who work there. Pricilla and her boss the branch manager helped me out of a sticky situation. There is a genuine quality about these folks I think you will appreciate. I sure did. If you see Pricilla at the tellers window tell her the guy who brought her flowers to thank her for her exemplary customer service says "Hi".”
“marvelous experience, friendly professional service. Walked in and the VP immediately greeted and solved all account requests. Appreciated a great bank experience!”
“I come to this bank on Munras often and the one in Salinas both banks staff personnel are great it a mother & daughter dual …..I appreciate their hard work I never have a problem with my deposits or with their customers service they are great I have a caregiving agency and come once a week to do deposit and I never have a problem great staff if the Monterey office would be open on Saturday I would not have to drive to Salinas .”
“This is my closest branch. Everyone here is very nice. However they seem to always be short on tellers? Typically one working, maybe two if you're lucky. They have updated the ATMs so you can get different denominations of bills, not just $20s which I think is cool. If you need to do business in the branch be prepared to wait, plan ahead.”
“This is a great location. Very clean and modern inside with extremely helpful staff. I needed to do a Domestic Wire and was in and out in 45 minutes. There is security on site and several ATMs so there's never a line. Nice big parking lot as well.”
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“Edna was very patient with us, explaining details clearly and thoroughly, answering questions with kindness. She made our first experience with MCD positive and encouraging. A great experience and a great representative for Monterey Credit Union.”