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10AM - 6PM
388 Park St, Moraga
Pet Stores
“5 Elements is an amazing dog food company that has completely transformed my senior dog's life. Sharon, the owner of 5 Elements is all about serving animals and genuinely caring about their health. It's so refreshing to come across a company where the owner's passion shines through in every aspect. You can just feel the love and dedication she puts into her products.Norma and Ali, the store staff at 5 Elements are just as fantastic! They really take the time to get to know your pet's health issues. Whenever I swing by, they sit down with me and listen attentively to my concerns. They're like pet nutrition gurus, I tell you! Their knowledge and expertise are top-notch, and their personalized recommendations have made a world of difference in my senior dog's overall well-being.I swear that Elle is living longer just so she can get more broth, frozen yogurts, and treats from 5 Elements. They've formulated special meals for geriatric dogs like mine. The ingredients they use are carefully selected, and they really understand the specific needs of senior dogs. Since incorporating their bone broth, Elle has seen a remarkable improvement in her health. I can't thank 5 Elements enough for the positive impact they've had on her well-being.And 5 Elements isn't just your average pet food store—it's a real community of pet lovers who support each other. I've met some incredible people here. We chat about our pets' health, share advice, and swap heartwarming stories. It's like a home away from home, filled with folks who truly care. The atmosphere Sharon has created is simply amazing.In a sea of generic options, 5 Elements understands that aging pups have unique needs, and they've crafted specialized meals just for them.”
“I bought a Paco Collar for my now 13 year old dobermann girl before she was even born. One of the jewels came off and without hesitation they sent me, not one, but a whole pack of replacements. Not one has fallen off since. Bear in mind, I live in the UK. The collar is still going strong and will be handed down to the new boy, for hopefully another 13 years ”
“I credit this location with helping my reactive dog feel more comfortable with strangers in general. They're beyond sweet, learning his name, greeting him with smiles and treats every time we come in. Because of them, he isn't fearful of every random person that approaches and the self-serve bath here is a complete back-saver. I love this place and can't thank them enough for how kind they've been to my pup!”
9 AM - 5 PM
Concord
Pet Stores
“Jerry has been a lifesaver! He's been walking our two dogs twice a week for the past few months and giving us a break. He's very organized and shows up consistently on the agreed days. The dogs shake with excitement at his arrival. He's been a pleasure to work with. I trust and highly recommend Pet Nanny to anyone looking for pet care.”
“The staff at the Montclair Pet Food Express location was outstanding. We have a dog that barks a lot at other pets. We called in the morning ahead of time to get more information about the pet wash. The staff member said we could do the wash in a private pet wash station. We paid for the pet wash session ahead of time and received a token. The staff member proactively offered a waterproof collar. I went outside and put it on our dog. We entered the store with our dog and went straight to the wash station. The pet wash station was clean and well stocked with many towels and even dog treats. Even though we brought our own treats, our dog loved the doggie biscuits provided at the pet wash station. Once we started the wash, everything was smooth sailing. The water started off cool then became a comfortable lukewarm rinse. The air dryer also started off cool then changed to a nice warm air. At the end of the wash session, our dog was clean and dry. We were very happy with the whole experience. We will definitely return to Pet Food Express because of the great customer service and positive experience.”
“We love our PFE! The employees are THE best. Always kind. Always helpful. Super knowledgeable. The buy 3 get 1 free makes pricey pet things kind of affordable. Hoping nothing changes with the corporate buyout.”
9:30AM - 8PM
265 Davis St, San Leandro
Pet Stores
“Very accessible with plenty of parking, restrooms, merchandise for their yappy clientelle and helpful staff. Plentiful and spacious is parking for the Disabled. Very brightly lit is the parking lot as the store is physically separate from the shopping centre but within the property of the shopping area.”
“Unable to find specific cat litter anywhere else until I stopped here. Simply Yours was just inside near the register with a large supply. Got in and out within 5 minutes. Cashier was very friendly and helpful.”
“I've been coming here4 years. The staff has ALWAYS been friendly. This day 1/14/24 I have 2 say was BY FAR the best customer service experience I've had in more then 20yrs. I walked in & was greeted. Went 2 get my babies food. I put my hand up immediately KLIFFORD can & ask can he help. He picked up the heavy bag took it 2 the counter but that was not the best part. I asked him about my dogs skin he recommended something. I ask about switching foods . This man went above and beyond his job description HE listened & replied NO RUSHING he was ALL IN THANK YOU MR. KLIFFORD YOU R TRULY WHAT CS IS ALL ABOUT . U deserve 10stars”
“So glad I found great groomers that take care of my cat and make him look beautiful! Ariel is incredible and is always so cheerful and pleasant. She's done the lion cut and today is doing the dinosaur cut on my cat! She is great at what she does and knows how to calm any scared kitty! Thank you, Ariel :)”
9AM - 5:30PM
228 Hookston Rd, Pleasant Hill
Pet Stores
“These people are like family! They know the names of our animals and we know the names of their family. We even reached out to help with a plumbing problem. Love this place.”
“Lots of parking, very convenient to shop after grocery shopping and Safeway. Friendly staff and they have enclosed kennel area inside and outside of store for training classes on weekends for our puppy. Easy vaccination available Tuesday through Saturday at the vet clinic in the back of store.”
“Great location and everyone is very helpful with the most detailed of questions or requests. I also used their training program for my 2 dogs when they were pups and have utilized the vet service when I needed a fundamental shot while other places are booked out for weeks. Kathy has been particularly helpful with questions on food allergies and other health related products/toys for our beloved pups. Great service, always nice to go in and see them!”
“This is our local spot for hay, treats, and pellets for our Ziggy Smalls! We stopped purchasing from Amazon and SPS, due to poor quality of 2nd cut Timothy...Ziggy was basically using it as his litter vs eating it. purchasing local here, supports his mission and ensures a safe haven for rabbit and Guinea pig owners so we feel good about coming here. We adore James and he's always helpful and kind when we visit. He was able to give advice when Ziggy had too much "wet poop", even after changing his daily amount of fresh greens. Thank you James! We also found out about them via local Facebook group: "rabbits of the Bay Area".”
“Nicole worked with my mini Goldendoodle puppy, Benji and me since he was about 4 months old. Although I had also been taking Benji to group training for his socialization, having training at home was invaluable. Nicole is so attentive to the little things I would never have noticed that needed to be addressed. Making the adjustments she shared was so helpful in Benji's training. Nicole is thorough, warm and shares so much good information - during the session and after. I highly recommend her!”
“Had a wonderful experience with Jade on Halloween night! Dressed in costume, my girlfriend and I, brought our dog in and was greeted with positivity from Jade! Our dog was so happy to see her and even got some good Halloween treats that he highly enjoyed! Thank you, Jade for not judging us and being genuine. Pet Food Express has a great employee! For your genuine customer service I will start shopping with Pet Food Express again.”
9:30AM - 7PM
4814 Broadway, Oakland
Pet Stores
“This guy pace is awesome for dog vaccinations. Best prices + good staff.However, you will need patience for the first-come first serve vaccines for your furry friends!”
“The manager and team at this store are amazing. They remember customer names(and more importantly, pets’ names. And they really know their products - making recs on foods to try if your dog is having any issues. I’m really grateful to have them so close to where we live.”
“When we lived in North Oakland, we went to at least 5 different cage-free groomers with our old dog and there was always some drawback to each place (bad haircuts, or too pricey, one place made our dog bleed and didn't tell me when I picked him up, another place said they couldn't groom our dog anymore because he was too old and bumpy...), and we always had to book appointments at least a month in advance. I was thrilled when we moved to East Oakland two years ago and found Pet Choice, which is only five minutes from our house and they can always get our dogs in with just a couple of days notice. Freddy (the owner) is the nicest, friendlest guy who is always happy to see us come in. We've gotten good haircuts from all of the groomers there, but Jenny is our favorite. She is very sweet, shows real affection for my pups, she gives great haircuts, and they really seem to trust her (which is saying something because they are kind of neverous about everybody). The prices are very reasonable too, so I don't mind giving her a big tip (which you should too!).”
9:30AM - 8PM
785 Oak Grove Rd, Concord
Pet Stores
“This place is top notch not only because of the products they sell but because of the staff; they are amazing. They know a lot about all their products and if they don't they ask others that know. I've gotten so many helpful tips from them since having my dog for over a year now. This is my go to store. It's always nice to see their smiling faces.”
“Great location and everyone is very helpful with the most detailed of questions or requests. I also used their training program for my 2 dogs when they were pups and have utilized the vet service when I needed a fundamental shot while other places are booked out for weeks. Kathy has been particularly helpful with questions on food allergies and other health related products/toys for our beloved pups. Great service, always nice to go in and see them!”
“5 stars for their customer service. I didn't get the names of the ladies that helped us yesterday. My dog had a little accident and they helped us clean it up right now. No complaining, no mean looks, nothing. They got wipes and sprays and told me don't worry about it. Hard to find nice people these days. THANK YOU to the ladies that helped us!! Appreciate it.”
“This is a great store. Friendly staff, well stocked food and supplies and a clean area with tubs to wash dogs. Staff always available to consult about food recommendations. Love how they offer treats to the pets with smiles on their faces.”
“We love walking down and grabbing yummy food and treats for our cats. The staff is always friendly and one of our favorite things is to see what rescues they're hosting from Hopalong!”
“This store was great! They were so friendly and professional. I will definitely shop there again, and again, and again, again again again and then more again. The clerks deserve a raise!”
“This place is top notch not only because of the products they sell but because of the staff; they are amazing. They know a lot about all their products and if they don't they ask others that know. I've gotten so many helpful tips from them since having my dog for over a year now. This is my go to store. It's always nice to see their smiling faces.”
10AM - 5PM
2869 Broadway, Oakland
Pet Stores
“Best place on earth!! For the cost of $12 a person my girlfriend and I visited and had an awesome time hanging out with the cats. Everyone here is so nice and respectful. Great service. Very calm environment (perfect for the cats). We had a hard time leaving without adopting a pair to take home. Please consider coming because the money goes towards taking care of the angels that live here.”
“Over all, I would definitely come back and support this business. Pro: I did not have to drop off my dog early in the morning. My dog was in and out within 3hours so he did not have to stay in shop too long. Clean cut over all. My dog is very fluffy and they did good job. Con: Maybe I am not still used to inflation but it is pricey. It cost me 200$ before tip.”
“They finally fixed the dog baths here. Took th>6mos at a bunch of locations, but you probably didn't know all the shampoos weren't working and they didn't tell customers. ?”
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“Jenn was always so helpful and accommodating. We have moved out of the area, but I miss going in and picking up my monthly order of Bully Sticks! Thank you to the staff for always remembering Glenn and his love of the stick!”