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“My family has lived in Normal highs for over 65 years. I love this very small BUT, Very efficient post office on Adams Ave. Hope they stay there for many many more years to come ❣️?”
“(Translated by Google) Good service but very slow, only one employee is already of legal age, if you want speed better go to the postal service(Original)Buen servicio pero muy lento solo un empleado y pues ya es mayor de edad , si quieren rapidez mejor ir al postal service”
“Best experience I've had ever. Valeria at the passport window was amazing! She made me feel like I was one of her nieces! So helpful and friendly! Anyone looking for a passport service make an appointment here!!”
“This is the second time my package was delivered to someone else’s mailbox! PAY ATTENTION TO THE NUMBERS OR BETTER YET JUST DELIVER IT TO MY DOOR!!!
Update lol the manager Glen is amazing he rectified the situation which I am extremely grateful for. Going forward I’ll just pick up my mail at the PO.”
“I always go to Bonita USPS to send mail to my family and friends here and international. Everyone there is always so nice and helpful. One person I have had frequent contact with is a lady named “Mylene” She is always smiling, so helpful no matter what I ask she patiently helps me and always greets you with a smile and very nice conversation. She gets the job done quickly and efficiently. Love going into this post office. Thank you Mylene and all staff keep up good work.”
“Tucked away with a small parking lot. Always seems to be parking though. Team inside was vey helpful.
Seems like a safe area as well. The self service machine is a life saver and saves me time each time I stop in.”
“I’ve been coming to this location for a while now and always have a solid experience. The staff is genuinely friendly and helpful, which makes a huge difference when you're trying to get through a to-do list. Service is consistently good and the team is always courteous. It’s great having a reliable post office like this in the neighborhood.”
“THANK YOU VERY MUCH FOR THIS LOCATION WHERE SERVICE WITH A SMILE IS THE STANDARD BY WHICH ALL OTHER U$A POST OFFICES SHOULD BE MEASURED DURING THE SECOND HALF OF THE 2020$ DECADE!”
“Thank you Jessica and Quinton for always being so amazing and positive. We come for our business needs daily and it’s always a pleasure seeing them daily !!! Don’t go anywhere else they will take care of you no doubt”
“So this post office usually very busy and low staffed, and the mail through out 91941 is all messed up. But outside of those specific issue my last visit was very pleasant, compared to many others. the only reason I’m giving a good review is because of the teller, teller 12 her name is Joanne, she gets five stars! She was so sweet and kind and very helpful. The lady who was helping me before just couldn’t figure out how to help situation and Joanne was quick to help-me and correct my address complications. I give her 10/10 for service and patience. Ps this place is VERY busy between the hours of 3-6.”
“I attend this post office, first choice.
The staff is very nice and patient with all your questions.
They always smile and ask how you are doing..
I appreciate them.”
“The staff here is always super kind and friendly! Limited parking out front, but they have a drive-through mail box in front of the building (on the left side as you're driving by). Good shipping cost/pricing.”
“Thankyou thankyou troy and darling for your help with my passport application. Every post office needs people like them. i didnt have a passport appointment last friday, i just went to ask information since it wasnt too far from my house. Troy told me that if i have my documents with me、they will help me since i was already there. I went back home to grab everything i need and when i got back to the post office, they were very extremely helpful, they helped me with a smile. Troy explained to me everything in details. I would give them a 10 star if i can. Thankyou”
“I sincerely enjoy this beautiful Post Office on E St, in downtown San Diego. The staff have always been friendly and courteous, upbeat and ready to help where they can. Today I visited to buy a Postal Money Order. I walked right up to the counter, no waiting in line, and had the extreme pleasure of having Ms. Carol at the window. What an excellent experience! She's so great, professional and has one heck of a beautiful smile. If you have the opportunity to have Ms. Carol as your Post Office Window Person, you are going to be amazed and delighted with the awesome level of service she provides! Thank you, Carol!!”
“Gerald was such a great help has the honest and sympathy customer service it really does show . Made my wait time in line such a great and quick experience. Thank you Gerald God bless you”
“Thank you Martha and Arnel. The staff here is always great, hospitable, and helpful. The manager of this location is helpful with any online inquiries as well!! I super appreciate that.
Thank you to all USPS workers in general too :)”
“I love the staff that is on this post office lobby. On the other hand most of the delivery workers are in another level of laziness. I was supposed to get a package yesterday it wasn’t delivered because it was to heavy (20 pounds) so I came to the post office to pick it up and they told me that it wasn’t here that it was out for delivery again today so I waited outside of my home so when I saw the mailman I ask him for my package then I asked him why didn’t he left it yesterday he replied “ yesterday was my day off my supervisor covered my route” so yeah complaining to a supervisor won’t make a difference because they are also lazy”
“I do love the post office but Ryan is correct, just because a dog barks the mail man stop delivering the mail. Without any notice, we had to go to the office to find out, that because of our miniature dog barks we didn’t have our mail delivered.”
“The best way to receive mail and online shopping packages. Tip: You have to go in person, they have so many costumers that they don't answer the phone often.”
“I cannot confirm that the employees are unfriendly, like many others said. Yes, they are really busy and maybe stressed. But I have an understanding about that, seeing that nearly the whole counter was buried under packages, boxes, mail... I had to wait for a while but not exceeding five minutes.”
“I have been here multiple times and it's my preferred post office in the area. Sometimes there is a wait especially at the end of the day as they typically only have 1 or 2 people at the counter. But I have always had good customer service.”
“Luis is a great supervisor and everyone else there is very helpful too. Great USPS location, if they have any problems its the customers and their complex demands.”
“I just wanted to leave a review of my wonderful passport appointment experience on August 20th with Jean? (Forgive me if I got her name incorrect). She was so helpful and really made the stress of getting two passports so much less. Thank you so much!!”
“I had a good experience here. A nice gal, possibley the manager, let me drop off a bunch boxes of USPS envelopes that I did not need. She was prompt, attentive and helpful.”
“Don’t agree with the other reviews. The gentleman working was very helpful. He actually saved me money shipping with his advice.
The place is small but there is a lot of street parking. I was in and out in 10 minutes.
Felt safe in the parking area.”
“IDK man. I love this post office. I live a few blocks away and walk here at least twice a week to drop off packages or letters. Admittedly, I rarely use the customer service window - I mostly purchase stamps online or use click-n-ship to purchase shipping labels for packages. I have used the customer service window a couple of times to purchase next day delivery and to certified mail some tax documents. Homie wasnt the friendliest but he knew his shit and was efficient- personally, love a competent grouch. I am english speaking and am familiar with how to mail stuff tho, so perhaps i had a good experience because i didnt evoke any ire.
My mail carrier also does a good job. No missed deliveries, consistent informed delivery, picks up letters and packages as scheduled. Love her shes a baddie.”
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“Myra is very helpful. It's fast and not bad. The only thing i don't like about it that they dont have tape. You're post office shipping boxes, sells boxes but don't sell/have tape which makes no sense.”