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“Customer Service: Went to store today to receive some technical help with my phone. Mel had EXEMPLARY CUSTOMER SERVICE SKILLS. She was kind, knowledgeable, sympathetic of my frustration due to my phone issues and very professional. Exemplary is not a term I use often but Mel’s customer service was just that. ATT you have a diamond if an employee and I hope she gets some recognition. THANK YOU MEL…”
“Great store. Jose was extremely knowledgeable and provided excellent, attentive customer service. He did more than simply assist me with a phone trade-in; he offered thoughtful recommendations that were tailored to my needs as well as to other account holders on my plan. He clearly explained the reasoning behind his answers to my questions and maintained a pleasant, engaging conversation while we waited for the phone transfer to complete. His professionalism and helpfulness made the entire experience smooth and enjoyable.”
9:30AM - 7:30PM
707 E Thousand Oaks Blvd # 11, Thousand Oaks
Mobile Phones
“It is one of the best shipping stores in Thousand Oaks, I really like the friendliness of the owners and the girls who work there. Thank you for your good services”
“Great service! Calvin helped me get my new phone and all the accessories that I had been looking for and been to four other locations. Fantastic customer service and he is a very nice and knowledgeable guy. Helped me with everything I needed and more. Thanks Calvin!!”
“Big thanks to Amani. I drove 30 minutes away just because of his great customer service over the phone. He was kind, patient, and easily answered all of my questions. Will definitely come back for any future account concerns or upgrades. I left very happy with my purchase.”
“Cam was terrific! He found us the best deal. I have told all my family members to go to him for any cellphone needs! I live in Camarillo but will always travel to this store to see Cam.”
“Today’s experience was amazing. The team at the store bent over backwards. Not only did they switch my account back to Verizon, they took a lot of time dealing with issues we encountered with kindness and patience.”
“Thank you to Alexis and the entire team at the Newbury Park Verizon store. I was extremely happy with the service. I had been in there twice this week and Alexis gave me all the answers and attention I needed. Alexis understood my needs and listened to all the problems I had with my former older phone. She taught me how to do a lot of things on the phone and reassured me that the transfer would go well. Overall, if I need to go in any Verizon again, I would like to deal with Alexis, she loves her job & loves her coworkers.”
“Your employee, Hansel, is the most helpful person I’ve ever encountered in this store. He’s incredibly focused, caring, and smart. The best experience I’ve ever had at any T-Mobile store. I’ve never had such great customer service. Truly recommend! Thank you for him.”
“I went to Verizon with an issue of activation for a new phone that was just purchased and it started off as a rock experience. However, Sergio turned the situation around and I left the store satisfied and able to connect with family and friends!”
“This place is really great! I dropped off my wife's iPhone to get the cracked screen fixed. They did a great job and the turnaround was only 1hr. So awesome highly recommended! Cheaper than all the other places I have been to get my cracked screens fixed. Was only $85 for screen replacement on an iPhone 6s. Check them out if you have a cracked screen you will be glad you did! They also have tempered glass screen protectors phone cases and some pretty cool headphones in there all for really reasonable prices. UPDATE a few months after getting my screen repaired it turned out that the screen was faulty but not a problem because Victor gives a lifetime warranty on his work and just replaced the screen again for free. What a great business I can't stress enough how awesome this place is. You need to go here for sure if your phone is cracked. They will set you up!”
“Julian was amazing. I would give 10 stars if I could, He went above and beyond to fix the issues with my iPhone. He kept me informed through the process and fixed it very quickly.
I Highly recommend you go see Julian if you have any issues with AT&T issues.”
“I just wanted to take a moment to recognize Josh at T-Mobile for his excellent customer service. I had gone to two different T-Mobile stores trying to get help with an issue on my phone, but unfortunately I kept getting told to come back later. I also tried calling customer service and was just sent back and forth without getting any real help.
When I finally came in and spoke with Josh, he helped me right away. He knew exactly what to do and had my issue taken care of in about 10 minutes. No excuses, no runaround just great service.
It was honestly a huge relief after the frustrating experience I had before. Josh was professional, knowledgeable, and efficient. Employees like him really make a difference, and I hope his hard work gets recognized. Thank you again, Josh!”
“I smashed the screen with a golf ball on my super expensive Samsung galaxy.
Alex walked me through a couple of options. It was clear Alex knows technology and has customers service as his priority. I was up and running with, basically a new phone, in ~30 minutes. I saved hundreds.
Thank you Alex at South Coast Wireless”
“The Camarillo Verizon store is the best!! In the Sprouts mall. Thank goodness for Emma!! She sorted me out with a new phone AND put us in the best plan! Also the rest of the staff is so pleasant and fun! Now sending all of my friends and family to this store! Good to know going to a Verizon store doesn’t have to be painful!!”
“I've been to all of the Target locations in Ventura County more times than I can count. This Moorpark location is by far the best Target store in the area. The helpful staff, overall cleanliness, availability of stock, and the type of inventory have been consistently great at this Target in Moorpark.”
“Stopped by to check their deals, and Adriana and Ronald helped my family with our six lines. I highly recommend working with them. They were both very patient when my family asked multiple questions. We never felt rushed and felt very comfortable working with them.”
10AM - 7:30PM
665 E Los Angeles Ave Suite A3, Simi Valley
Mobile Phones
“Liz is amazing! Definitely recommend this store! She listened to my concerns and helped me with everything. If she's not here walk out always ask for Liz the other girl Cynthia won't help you out! Lis had 4 people come get her help and co.plain about the other girl. Now I see why everyone recommends lis on here amazing girl such a sweetheart.”
“Go Creative Wireless is outstanding! We live in a rural area and don't have other options. But even if we did have other options, this is the company I would choose. Brandon also just installed a new router at our home - faster, further distance, and less expensive. Thank you!”
“Rigo Anguiano, is the best. He is patient and knowledgeable. My iPhone 17 pro max stopped working. Apple Genius team could not help rather erased my phone. Rigo was able to problem love the errror.
Thank you ?”
“Everything is as always (!):
quickly, but at the same time - with high quality, and most importantly, for a person who practically does not know English (!!!), with full understanding of all the recommendations received from an employee of this store! Thank you!! Keep up the good work in the future!!!”
“I came to this location on Friday 13th with frustration of my old phone that kept restarting. As soon I walk in I was greeted by one of the managers and told me someone will assist me. Soon after David came to assist me and answered all my questions. He was patient and answered all my questions. He helped set up my phone. Thank you David for your excellent customer service. I think I probably spent close to 3 hours or more due to my old phone kept restarting itself and we have no control over it. All the staff here go above and beyond with their customer service.”
“Going into a Spectrum store was a daunting thought. However, I arrived and found plenty of car parking, and the interior of the store is open concept and fresh. The associate assisting me made the process flawless ?
I upgraded, have new equipment, and am pleased w my experience today.
Ty, Spectrum ?”
“The Apple Store in the Thousand Oaks Mall is everything you’d expect from Apple, modern, efficient, and staffed with some of the most knowledgeable and friendly people around. Every visit is a great experience. The team is always eager to help, whether it’s troubleshooting a device, answering product questions, or guiding you through a new setup.
I’ll admit I’m a little biased because I love Apple products, but this store makes it easy to see why. The layout is sleek and inviting, and you can easily spend hours exploring all the latest tech and accessories.
Apple continues to set the standard for customer experience, and this location is no exception. Highly recommend stopping by, even if it’s just to check out what’s new, you’ll leave impressed every time.”
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“I came in to CPR Cell Phone Repair for the second time today. The first time I came in, it was to replace a screen that I had originally taken somewhere else to be replaced. The first place did a terrible job, and ended up completely breaking the phone.
Fortunately, Alex took apart the phone and showed me all the mistakes the other shop made. Because of him, I was able to get a refund on the shoddy work, and he gave me a great price on the repair.
I highly recommend this place. They are honest and don’t try to sell you things you don’t need.”