The customer service at this location is horrible and unprofessional. Joshua helped me today and he was very unpleasant and rude. I didn't expect the customer service to be great but it didn't have to be this bad. The vibe was bad and the attitude was horrible.
March 2023
Front desk attitude is bad. They would tell you how their schedule is full and couldn't schedule till 2 months. I don't understand why this location is so different from Carlsbad. Even worse service than Hermes stores. Never go back again!
August 2022
They are trying to steal your beloved products! beware they are taking advantage over someone who needs money on their products. ridiculous.
Serving all of the FASHIONPHILE fabulousness from our Selling Studio at Neiman Marcus Newport Beach. If you've got authentic designer bags that you want to sell, we can help you clean out your closet and make room for more amazing bags! In this Selling Studio you are able to sell your pre-owned luxury handbags and accessories, drop-off quoted items, and pick up orders placed online.
FASHIONPHILE employees will authenticate and appraise your items, offering multiple payment methods. You can even choose to be paid in Neiman Marcus gift card and earn an additional 10% bonus on the buyout value!