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“Michael was outstanding! He was able to resolve a gift card problem. He spend 20 minutes on the phone with Boot Barn Customer Service to fix this issue. He is a great example of what customer service is supposed to be and I thank him so much for his help! He has earned my business!”
“For my first time here I was blown away. The selection was massive, the staff was so welcoming and helpful explaining everything and the sales will have me coming back!”
10AM - 9PM
1 Mills Circle Suite 610, Ontario
Shoe Stores
“Hugo was a professional with helping my husband and his friend with the fitting. Nice and easy. In and out. We were very satisfied with his service and mannerism. Thank you Hugo!”
“OMz Shoes in the Ontario mill had a huge variety of shoes they even had a promotion going on. This is a one stop shop for all dress up shoes for my wife and daughters.”
“Josie was very caring understanding. I didn’t know my size and once we figured it out she brought me a dream dress that I looked amazing and it fit like a glove. Thank you Josie for helping me and getting me a dream dress”
“Amazing experience!!! Got my shoes within a few days and they are clean and not damaged , very satisfied with this shoe store will definitely be purchasing again.”
“A gem in the world of big box stores. Small business skate shops are hard to find so this store was a refreshing discovery. They had a great selection with friendly customer service.”
“We had the best experience here! Nate was so welcoming and kind and gave us incredible service, he made it so easy! We didn’t feel rushed at all and he had great advice for the different styles we were looking for. I would highly recommend coming here! Great prices as well, I hope Nate is there when you go!”
10AM - 9PM
One Mills Cir #303, Ontario
Shoe Stores
“Today I came in for a return and the person who helped me was Patricio. He was super friendly and very attentive. He made the process really easy and fast. I also ended up getting some really cool clothes for cheap because it was on clearance. This was my first time at this store but I loved it and will definitely be back.”
“Went in early and was helped by Arturo - great small shop that had exactly what I needed for a new job. Be sure to tell the workers what you are looking for and they will find it for you right away, especially when you have a difficult to stock boot size like I do!”
“Very nice store and the employees are very professional and helpful. I don’t remember his name, but I’m pretty sure he was a manager of some sort and he had helped my husband for about an hour. Try on many boots and pick out everything for his boots and we were very appreciative of his service.”
11AM - 6PM
3868 Tyler St, Riverside
Shoe Stores
“I love that we have an in person dance store not too far from us! This store is perfect and carries so many different dance shoes and dance wear and so much more. Plus the staff is always helpful. I love that my daughters are able to try on the clothes and different style dance shoes before purchasing.”
“Nicolas is a great guy. He is building custom fitted boots. Western style is his specialty. However, he can make other leather goods like high-quality leather belts. He also repairs leather goods. Stop by and chat with him about getting a pair or some leather goods.
Update: Nicholas is also a specialist in orthopedic footwear.”
“Had a great experience at Timberland outlet at Ontario Mills. Sales manager Davina overheard a conversation I was having and was able to take care of my issue immediately. Thank you!”
10AM - 9PM
4410 Mills Cir #1052, Ontario
Shoe Stores
“Great experience at this North Face. The staff was very attentive and helpful! Special shout out to Andres for helping find the size pants that I needed from the back room. I’m a happy camper!”
“Came to Nike outlet not really looking for anything , found a hoodie for 20 bucks and the cashier Michaela was wonderful amazing very helpful. I surely will be back here to Shop.”
“Lupita was so beyond helpful. Me, my brother, and my dad all got suits for my wedding and she was constantly grabbing us different sizes and helping us get perfectly fitted. We walked into so many stores that day and this was the only one that had a decent linen selection and employees who were super helpful.”
“Went yesterday looking for a specific model and jocely M. Went about and beyond to help me find the shoes that I was looking for for. Thank you so much. Also thanks to Kat P. For helping out as well”
“Time for me to get another pair. That Australian made boot lasted me at least 7 years! Chemical resistant, slip resistant, heat resistant(sole never melted down).”
“Very big organized full of brand goods .. prices are very reasonable very big parking lot I bought a jacket for my daughter for 50$ original price was178$ last year.
It’s worth driving there.”
10AM - 9PM
4380 Ontario Mills Pkwy, Ontario
Shoe Stores
“I go shopping here almost any time I want new shoes, the only down side is when they do not have the shoe size you want it's all they have in stick but other than that this is my go to spot.”
10AM - 9PM
1 Mills Cir Ste 328A, Ontario
Shoe Stores
“Two associates were phenomenal; young lady named Avery (pardon if misspelled). She was very friendly and super helpful going above and beyond to find some items for me, she was super nice and a great asset to the store. Same goes for a young gentlemen whom I did not get his name. He had thick black hair, I believe I was curly as well. He offered me a bag for my items and at the time I didn't think I needed it, however he saw me again and offered once again. I needed it the second time haha. Great choice of employees very professional.”
11AM - 8PM
2270 Tyler St, Riverside
Shoe Stores
“Eddie was amazing. I came into this location after trying to find a pair of black rose old skool
Vans at the Moreno Valley store. The MoVal store called the Tyler location to make sure they had the size I needed. I went to the store a got the shoes but apparently the size of the shoe in the box wasn’t the correct size. By this time I had already gone all the way home. I called the store and got to speak to Eddie, he told me to come back and he would ensure I got the correct size. He was friendly, knowledgeable and made sure I was taken care of since I had to drive all the way back to the store for the shoes and it was a little bit of a distance. Great customer service, I will definitely be returning and recommending this location!”
“Nice store. I don't remember the name of the girl that helped me. She was very helpful and took me to what I was asking for. I bought two pairs and some socks.. was very happy with her help”
“I've tried many, many, many different shoe brands (Nike, Clarks, New Balance, HOKA, Brooks, Altra, ALDI, and practically every name brand in between) but few to none truly compare to Sketchers' offerings for comfort and wider shoe widths. I spent quite a long while at this location in finding a pair of shoes that worked just right for my situation, but the two sales associates working there at the time (one of them being the manager) were friendly, graciously helpful, and patient from the moment I walked into the store.
The manager is clearly passionate about working there, which I had a pleasant chat with regarding shoe suggestions, and who actually shared insight to me that he's disappointed that their supplier isn't providing them with a wider availability in sizes and wider widths of shoes.
Nonetheless, despite spending a while here before finding two pairs of shoes I liked, I'm pleasantly happy with my experience here, and look forward to coming back to this particular location for my next pair!”
“Devin went above and beyond what was asked, and checked other store locationss for a very specific product, providing the location and items in stock relevant to my question.”
“Great place to buy western wear. The people treated me like family. I showed up in California with a duffle bag full of work close and purchased a whole new wardrobe here to include all the accessories.
I really miss the family atmosphere there but I had to head back to Texas.
Thank you everyone and it was heartbreaking not being able to say goodbye in person.”
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“I love Rancho Boots! I’ve bought several hats, boots, shirts, and other items from them! I’ve also had them clean my hats. They are very helpful and friendly. Great store, great selection, and great prices.”